What users are saying about
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Top Rated
202 Ratings
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Top Rated
1029 Ratings

Namely

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Top Rated
202 Ratings
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Score 8 out of 100

TriNet

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Top Rated
1029 Ratings
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Score 7.5 out of 100

Feature Set Ratings

  • Namely ranks higher in 1 feature set: Asset Management
  • TriNet ranks higher in 10 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS

Human Resource Management

7.5

Namely

75%
7.9

TriNet

79%
TriNet ranks higher in 5/7 features

Employee demographic data

8.1
81%
116 Ratings
7.9
79%
375 Ratings

Employment history

7.7
77%
123 Ratings
8.0
80%
417 Ratings

Job profiles and administration

7.1
71%
15 Ratings
7.9
79%
387 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.8
78%
119 Ratings
8.2
82%
466 Ratings

Organizational charting

7.1
71%
121 Ratings
7.5
75%
318 Ratings

Organization and location management

7.8
78%
116 Ratings
7.7
77%
329 Ratings

Compliance data (COBRA, OSHA, etc.)

7.1
71%
72 Ratings
8.3
83%
431 Ratings

Payroll Management

7.8

Namely

78%
8.5

TriNet

85%
TriNet ranks higher in 6/7 features

Pay calculation

8.3
83%
102 Ratings
8.7
87%
596 Ratings

Support for external payroll vendors

6.7
67%
48 Ratings
8.0
80%
5 Ratings

Off-cycle/On-Demand payment

8.4
84%
49 Ratings
8.3
83%
120 Ratings

Benefit plan administration

7.2
72%
98 Ratings
8.4
84%
605 Ratings

Direct deposit files

8.5
85%
103 Ratings
9.2
92%
564 Ratings

Salary revision and increment management

7.3
73%
93 Ratings
8.5
85%
490 Ratings

Reimbursement management

7.8
78%
54 Ratings
8.1
81%
298 Ratings

Leave and Attendance Management

7.8

Namely

78%
8.0

TriNet

80%
TriNet ranks higher in 2/3 features

Approval workflow

8.1
81%
111 Ratings
8.0
80%
306 Ratings

Balance details

7.6
76%
105 Ratings
8.0
80%
367 Ratings

Annual carry-forward and encashment

7.5
75%
87 Ratings
8.0
80%
290 Ratings

Employee Self Service

8.3

Namely

83%
8.5

TriNet

85%
TriNet ranks higher in 4/5 features

View and generate pay and benefit information

8.6
86%
117 Ratings
8.8
88%
582 Ratings

Update personal information

9.0
90%
125 Ratings
8.9
89%
595 Ratings

View company policy documentation

7.9
79%
113 Ratings
8.4
84%
501 Ratings

Employee recognition

7.7
77%
104 Ratings
7.9
79%
168 Ratings

View job history

8.3
83%
119 Ratings
8.6
86%
429 Ratings

Asset Management

7.5

Namely

75%
1.0

TriNet

10%
Namely ranks higher in 1/1 features

Tracking of all physical assets

7.5
75%
53 Ratings
1.0
10%
1 Rating

HR Reporting

6.4

Namely

64%
7.4

TriNet

74%
TriNet ranks higher in 3/3 features

Report builder

6.8
68%
103 Ratings
7.3
73%
412 Ratings

Pre-built reports

6.3
63%
99 Ratings
7.8
78%
466 Ratings

Ability to combine HR data with external data

6.1
61%
68 Ratings
7.2
72%
224 Ratings

Onboarding

7.4

Namely

74%
8.0

TriNet

80%
TriNet ranks higher in 2/2 features

New hire portal

7.9
79%
98 Ratings
8.2
82%
495 Ratings

Manager tracking tools

6.8
68%
76 Ratings
7.7
77%
295 Ratings

Performance and Goals

6.9

Namely

69%
7.2

TriNet

72%
TriNet ranks higher in 4/4 features

Corporate goal setting

7.1
71%
82 Ratings
7.3
73%
58 Ratings

Individual goal setting

7.2
72%
87 Ratings
7.2
72%
63 Ratings

Line-of sight-visibility

6.4
64%
65 Ratings
7.1
71%
59 Ratings

Performance tracking

6.9
69%
84 Ratings
7.2
72%
62 Ratings

Performance Management

7.1

Namely

71%
7.6

TriNet

76%
TriNet ranks higher in 5/5 features

Performance plans

6.9
69%
90 Ratings
7.4
74%
112 Ratings

Performance improvement plans

6.7
67%
64 Ratings
7.7
77%
109 Ratings

Review status tracking

7.4
74%
90 Ratings
8.0
80%
104 Ratings

Review reminders

7.3
73%
92 Ratings
7.7
77%
108 Ratings

Multiple review frequency

7.2
72%
80 Ratings
7.2
72%
3 Ratings

Succession Planning

5.9

Namely

59%
7.3

TriNet

73%
TriNet ranks higher in 3/3 features

Candidate search

5.9
59%
19 Ratings
7.0
70%
48 Ratings

Candidate ranking

N/A
0 Ratings
8.2
82%
1 Rating

Candidate development

N/A
0 Ratings
6.6
66%
44 Ratings

Recruiting / ATS

5.1

Namely

51%
7.9

TriNet

79%
TriNet ranks higher in 7/7 features

Job Requisition Management

5.3
53%
4 Ratings
8.1
81%
55 Ratings

Company Website Posting

4.2
42%
4 Ratings
5.5
55%
1 Rating

Publish to Social Media

4.2
42%
4 Ratings
7.7
77%
45 Ratings

Job Search Site Posting

6.0
60%
4 Ratings
8.3
83%
55 Ratings

Duplicate Candidate Prevention

4.7
47%
4 Ratings
9.1
91%
1 Rating

Applicant Tracking

5.5
55%
4 Ratings
7.8
78%
59 Ratings

Notifications and Alerts

6.0
60%
4 Ratings
8.6
86%
64 Ratings

Attribute Ratings

  • Namely is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
  • TriNet is rated higher in 2 areas: Likelihood to Renew, Implementation Rating

Likelihood to Recommend

8.1

Namely

81%
128 Ratings
7.4

TriNet

74%
635 Ratings

Likelihood to Renew

3.5

Namely

35%
7 Ratings
8.7

TriNet

87%
37 Ratings

Usability

8.2

Namely

82%
52 Ratings
7.8

TriNet

78%
530 Ratings

Availability

Namely

N/A
0 Ratings
6.4

TriNet

64%
13 Ratings

Performance

Namely

N/A
0 Ratings
7.3

TriNet

73%
13 Ratings

Support Rating

7.9

Namely

79%
41 Ratings
7.4

TriNet

74%
1075 Ratings

In-Person Training

Namely

N/A
0 Ratings
7.3

TriNet

73%
4 Ratings

Online Training

Namely

N/A
0 Ratings
4.6

TriNet

46%
4 Ratings

Implementation Rating

7.1

Namely

71%
67 Ratings
7.8

TriNet

78%
40 Ratings

Configurability

Namely

N/A
0 Ratings
3.3

TriNet

33%
8 Ratings

Ease of integration

Namely

N/A
0 Ratings
5.5

TriNet

55%
6 Ratings

Product Scalability

Namely

N/A
0 Ratings
5.2

TriNet

52%
8 Ratings

Vendor post-sale

Namely

N/A
0 Ratings
2.7

TriNet

27%
9 Ratings

Vendor pre-sale

Namely

N/A
0 Ratings
5.2

TriNet

52%
9 Ratings

Likelihood to Recommend

Namely

Our overall experience has been very positive. Our accounting department used to handle every issue related to HR, benefits, payroll, etc. But with the Namely platform, employees can input all information right into the website and access any information they need. As a supervisor who approves PTO/Vacations, the platform is super-easy to use.
Read full review

TriNet

TriNet allows us to run our business without the distractions of HR management. It has been on cruise control since we began and ensures the "people" side of our business is run to a standard that any large company would use. As our needs grow, our use of TriNet will also grow, and it feels good to know there is plenty of room for expansion.
Read full review

Pros

Namely

  • Namely has helped with our COVID sick leave response. It has made a major difference both with the weekly payroll and the 941 tax filing
  • Keeping track of our multiple PTO plans. Thank goodness for Namely, I have shredded my old PTO spreadsheets.
  • Employees like the convenience of the cell phone app. As a payroll administrator, I like the Geo Tracking tool where I can see where some are when the clock is in or out.
  • The flexibility inside of the payroll system both as you are finalizing an employee profile and when you are processing payroll is a major advantage.
  • The reports I get out of Namely in Excel format work well for me.
Read full review

TriNet

  • Adding a candidate to the ATS by their resume.
  • Being able to link our website (open positions) with the link given by TriNet to seamlessly send candidates to apply for positions through LinkedIn.
  • Being able to find a candidate per job through the Trinet's ATS.
Read full review

Cons

Namely

  • Customer service has been largely disappointing and sometimes horrible.
  • The tax reporting team has had some major hiccups for us.
  • Some of the custom reporting filters could be improved by adding an in-between dates filter.
  • Some of the performance review tools are still confusing after 7 years.
  • Can I say customer service again?
Read full review

TriNet

  • Ability to calculate Payroll By State For Some of the Reports I need to run.
  • Lock IN Conversion Rate Earlier. It is always a problem when I run the payroll expecting one conversion rate and then find a different conversion rate when the payroll is actually run for Canada.
  • I liked having an assigned person to my account. Debra Ford was amazing, but I know that TriNEt moved to a more decentralized model.
Read full review

Pricing Details

Namely

Starting Price

Editions & Modules

Namely editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    See Pricing

    TriNet

    Starting Price

    Editions & Modules

    TriNet editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      Namely

      Administrators and employees love Namely. It is very easy to use and streamlined. Employees stay engaged with news feed updates and enjoy all the self service options. The time cards are very easy to access and clocking in and out for non-exempt employees is a breeze. Namely is part of our family.
      Read full review

      TriNet

      The only reason this is not a 10 is that the PEO market is very competitive and as the President of the company I feel obligated to listen to other options. That being said, it will be very difficult for anyone to unseat TriNet as I ma veery pleased with them
      Read full review

      Usability

      Namely

      Namely is a user-friendly system that is continuing to improve its integration across platforms with HRIS, Benefits, Payroll, and Time. For us, a complex user with multiple clients and hundreds of hourly employees, it has been a good solution (though not without its drawbacks) and we have greatly appreciated Namely's willingness to listen to our concerns and requests for changes in the product. I wouldn't hesitate to recommend Namely for any company far more simple than ours—especially small entities with most, if not all, salaried employees.
      Read full review

      TriNet

      The system itself is very user-friendly! From the staff who have very little experience with these types of interfaces, to the group with years of experience, the system is easy to use and navigate. It is really helpful to have a step-by-step guide in processes as well as continual reminders for items that need to be completed.
      Read full review

      Reliability and Availability

      Namely

      No answers on this topic

      TriNet

      They used to be really good at this when I had a dedicated person. Now that it's a general customer service account, it's really gone downhill and I don't get responses at all sometimes
      Read full review

      Performance

      Namely

      No answers on this topic

      TriNet

      Pages load at a speed that isn't too fast or too slow. I never have to wait long, but it's not instantaneous
      Read full review

      Support Rating

      Namely

      Unfortunately, in more recent years we've had a lot of difficulty with Namely as they've undergone a lot of internal changes. It took 4 returned emails saying the person no longer worked at Namely to find someone to help me (I finally called payroll) and it took a while to get connected with a direct source of help. Namely now has set up their "pod" feature of communication which works well for the most part, but is different. I felt spoiled when we first started with Namely, but now it feels very much like working with most large companies' help centers. There is a system to go through and you do have the option to click "urgent". In general the help is efficient, but it still takes a few days and it's hard to speak with someone directly. It is all done via online communications and is difficult to actually speak to someone on the phone. This works well for most cases, but I do feel frustrated more often than I'd like to with this type of communication. (2019/2020)
      Read full review

      TriNet

      The overall experience with TriNet has been excellent. From boarding to the daily questions/concerns: Our onboarding was extremely efficient. We had a very small window to switch vendors and TriNet was able to accommodate everything within the period we had. TriNet team is always available to help our company with questions or issues related to Payroll, Health Benefits, Retirement Benefits (401k), etc. TriNet also has a dedicated channel for our employees that can have their questions/issues solved via chat, phone, or email.
      Read full review

      In-Person Training

      Namely

      No answers on this topic

      TriNet

      it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
      Read full review

      Online Training

      Namely

      No answers on this topic

      TriNet

      it was good, but now I haven't done much and since they changed their model, it's a lot harder to deal with. We're talking online training of the trinet platform and not the online training they provide, right? Their online training is ok, and is unfortunate that there is a totally separate model for training that costs extra when we would only watch one or two things. However, the mandatory sexual harassment training is actually pretty good, it was just a little clunky
      Read full review

      Implementation Rating

      Namely

      I was not part of the implementation of Namely. It was before my time. Prior to Namely the company used UltiPro, which is also a great system. The implementation/transition supposedly went smooth, but I cannot comment from my own firsthand experience.
      Read full review

      TriNet

      Someone familiar with benefits and human resources should be in charge of the implementation. It is a human resource platform.
      Read full review

      Alternatives Considered

      Namely

      Namely provided certain features that we were looking for that the other vendors did not, specifically the social feed. We do not have a company intranet so we needed a place to communicate and store resources in addition to managing HR and Benefits. Namely provided that combination plus more.
      Read full review

      TriNet

      Out of all of the platforms, I still think that Gusto is the most user friendly for employers and employees. However, they did not provide the support that I get with TriNet. In just a year, I feel that TriNet is listening to it clients and have already made changes to improve their system. TriNet, provides better support than any of the other companies I have used in the past. That is more important to me that the software.
      Read full review

      Scalability

      Namely

      No answers on this topic

      TriNet

      For the size of our company, Trinet is perfect.
      Read full review

      Return on Investment

      Namely

      • It gets the job done, but I can't say that I love it.
      • I can't really compare the ROI to another solution. It is certainly good enough to roll up most basic HR functions, and in that respect is totally worth it.
      Read full review

      TriNet

      • TriNet has allowed us to stay within budget and streamline our payroll and benefits to one primary vendor.
      • TriNet has caused frustration in not being able to have all our information in one place (no ability to upload data) and costs are high for ancillary services (AAP for example).
      • TriNet has given us access back to Jackson Lewis, a trusted resource for Employment Law.
      Read full review

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