Namely vs. TriNet HR Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Namely
Score 7.3 out of 10
N/A
Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.
$9
per month
TriNet HR Platform
Score 6.8 out of 10
N/A
Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.
$10
per month
Pricing
NamelyTriNet HR Platform
Editions & Modules
Namely Now
$9
per month per user
Essentials
$10
per month per employee
Growth
$20
per month per employee
Zen
$33
per month per employee
Offerings
Pricing Offerings
NamelyTriNet HR Platform
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsNamely Now offers small-businesses an HCM including payroll and HR at a budget conscious price. For growing companies we have Namely Plus which includes payroll and HR, talent, time, and other tools to engage and enrich their employees. For companies looking to free up more time internally for strategy, Namely offers Namely Plus People, including managed Payroll and Benefits. And for the business who wants to expand while minimizing risk and liability, our white-glove comprehensive PEO solution is Namely Complete.
More Pricing Information
Community Pulse
NamelyTriNet HR Platform
Considered Both Products
Namely
Chose Namely
We had used Namely in conjunction with Wurk for payroll and Ease for benefits enrollment. Unfortunately the "fraken-system" was very cumbersome to manage. The fraken-system was used due to the limited options in the cannabis industry for providers who were willing to work with …
Chose Namely
Namely has a robust suite of offerings, and fallows for a la carte selection of add-ons (rather than a single bundled option). This has allowed our company to save money by not purchasing options / functionalities that we dont need, but may drive up the cost for other …
Chose Namely
Namely provided certain features that we were looking for that the other vendors did not, specifically the social feed. We do not have a company intranet so we needed a place to communicate and store resources in addition to managing HR and Benefits. Namely provided that …
Chose Namely
We chose Namely over these other products 2 years ago based on competitive pricing, better UX and all in one offering (Benefits, Payroll, Time, HRIS).
Chose Namely
We've used a variety of HRIS and payroll software in the past: ADP, Zenefits, Gusto, Namely, and now, Justworks.

Of all of them but, Justworks and Gusto are far and away the winners. Namely is just not competitive with them from a UX perspective, attractiveness of benefits …
Chose Namely
Namely is more user-friendly than any other HR software I have used.
Chose Namely
We selected Namely because it is both a payroll provider, performance management and HRIS. We were trying to go into 1 system. Before we had 3. It's nice being in 1 system but Namely isn't an expert in anything outside of HRIS when it compares to their competition. There are …
Chose Namely
Namely helped us ditch ADP Workforce and Zenefits. We were using a combination of both of them to meet the needs of time off reporting and payroll. Namely does both and so much more! It's been an awesome resource for managers and employees to have better visual on all things HR.
Chose Namely
Namely was so far and above the other payroll/HR vendors. The ability to customize Namely so extensively was what really sold us on Namely. And now, the special features Namely has, such as the ability to 'view as' other employees and work in Namely as them has made that a …
Chose Namely
We wanted a cutting edge product that our employees would love. We saw that in Namely. They are fully in the cloud so it can be accessed anywhere. They also have a beautiful interface that makes life so much easier. They also have a feature that an admin users can "view as" …
Chose Namely
Had more user-friendly functionality than the others, and goals and performance reviews had all the features I was looking for whereas others were lacking in those areas.
Chose Namely
Namely was simply the best value considering how robust the features are. Nothing is perfect but Namely continually strives to be and we appreciate that! They've taken a dozen or more feature requests from me and I'm optimistic that they'll come through :)
Chose Namely
We were using SuccessFactors and Zenefits before switching to Namely. Zenefits promises to be too much and we weren't getting the level of service we needed. When we looked at other platforms, Namely just made the most sense for what we were looking for (payroll, PTO, …
TriNet HR Platform

No answer on this topic

Top Pros
Top Cons
Features
NamelyTriNet HR Platform
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Namely
6.3
143 Ratings
22% below category average
TriNet HR Platform
2.3
132 Ratings
109% below category average
Employee demographic data6.6132 Ratings2.6108 Ratings
Employment history7.1138 Ratings2.4103 Ratings
Job profiles and administration7.030 Ratings2.6102 Ratings
Workflow for transfers, promotions, pay raises, etc.7.0132 Ratings2.6107 Ratings
Organizational charting4.7134 Ratings1.9117 Ratings
Organization and location management5.7129 Ratings1.8119 Ratings
Compliance data (COBRA, OSHA, etc.)6.282 Ratings2.3105 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Namely
7.2
127 Ratings
11% below category average
TriNet HR Platform
2.2
117 Ratings
114% below category average
Pay calculation8.8111 Ratings2.3100 Ratings
Support for external payroll vendors6.953 Ratings1.550 Ratings
Off-cycle/On-Demand payment7.157 Ratings2.463 Ratings
Benefit plan administration6.9109 Ratings2.6105 Ratings
Direct deposit files8.3113 Ratings2.3101 Ratings
Salary revision and increment management5.4100 Ratings2.193 Ratings
Reimbursement management7.157 Ratings2.465 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Namely
7.7
124 Ratings
5% below category average
TriNet HR Platform
1.8
115 Ratings
127% below category average
Approval workflow7.3121 Ratings2.1113 Ratings
Balance details7.5116 Ratings1.7111 Ratings
Annual carry-forward and encashment8.395 Ratings1.792 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Namely
7.5
141 Ratings
8% below category average
TriNet HR Platform
1.9
131 Ratings
124% below category average
View and generate pay and benefit information7.9129 Ratings2.1125 Ratings
Update personal information8.2140 Ratings2.4131 Ratings
View company policy documentation7.0127 Ratings1.5118 Ratings
Employee recognition7.3116 Ratings1.363 Ratings
View job history7.3134 Ratings2.2101 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Namely
5.7
53 Ratings
30% below category average
TriNet HR Platform
1.1
22 Ratings
150% below category average
Tracking of all physical assets5.753 Ratings1.122 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Namely
6.9
121 Ratings
10% below category average
TriNet HR Platform
1.4
104 Ratings
138% below category average
Report builder7.3117 Ratings1.4100 Ratings
Pre-built reports7.6112 Ratings1.4102 Ratings
Ability to combine HR data with external data5.774 Ratings1.364 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Namely
6.5
116 Ratings
21% below category average
TriNet HR Platform
4.6
111 Ratings
54% below category average
New hire portal7.4110 Ratings5.0110 Ratings
Manager tracking tools5.685 Ratings4.290 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Namely
5.0
96 Ratings
48% below category average
TriNet HR Platform
8.4
41 Ratings
3% above category average
Corporate goal setting6.086 Ratings8.437 Ratings
Individual goal setting4.694 Ratings8.440 Ratings
Line-of sight-visibility4.372 Ratings8.335 Ratings
Performance tracking5.189 Ratings8.437 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Namely
5.4
107 Ratings
38% below category average
TriNet HR Platform
1.5
57 Ratings
136% below category average
Performance plans5.296 Ratings1.354 Ratings
Performance improvement plans3.768 Ratings1.351 Ratings
Review status tracking6.595 Ratings2.252 Ratings
Review reminders6.298 Ratings1.352 Ratings
Multiple review frequency5.485 Ratings1.348 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Namely
5.6
21 Ratings
34% below category average
TriNet HR Platform
7.5
23 Ratings
5% below category average
Candidate search5.621 Ratings7.523 Ratings
Create succession plans/pools00 Ratings7.520 Ratings
Candidate ranking00 Ratings7.521 Ratings
Candidate development00 Ratings7.622 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Namely
7.8
6 Ratings
1% above category average
TriNet HR Platform
7.5
25 Ratings
3% below category average
Job Requisition Management7.85 Ratings7.420 Ratings
Company Website Posting7.45 Ratings7.415 Ratings
Publish to Social Media7.45 Ratings7.514 Ratings
Job Search Site Posting8.15 Ratings7.616 Ratings
Duplicate Candidate Prevention7.65 Ratings7.518 Ratings
Applicant Tracking7.95 Ratings7.417 Ratings
Notifications and Alerts8.26 Ratings7.622 Ratings
Best Alternatives
NamelyTriNet HR Platform
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NamelyTriNet HR Platform
Likelihood to Recommend
7.4
(145 ratings)
1.7
(141 ratings)
Likelihood to Renew
9.0
(9 ratings)
8.5
(11 ratings)
Usability
7.1
(71 ratings)
8.9
(32 ratings)
Availability
10.0
(1 ratings)
9.1
(4 ratings)
Performance
10.0
(1 ratings)
8.5
(4 ratings)
Support Rating
8.0
(27 ratings)
8.8
(42 ratings)
Implementation Rating
5.0
(85 ratings)
9.1
(4 ratings)
Configurability
9.0
(1 ratings)
8.8
(4 ratings)
Ease of integration
8.0
(1 ratings)
9.1
(3 ratings)
Product Scalability
8.0
(1 ratings)
8.9
(4 ratings)
Vendor post-sale
9.0
(1 ratings)
8.9
(4 ratings)
Vendor pre-sale
9.0
(1 ratings)
8.9
(4 ratings)
User Testimonials
NamelyTriNet HR Platform
Likelihood to Recommend
Namely
Namely is aesthetically very pleasing and navigates like other social media platforms which can be appealing to potentially a remote workforce who interacts more online than in person. Unfortunately, it did not serve our population well as we are primarily manufacturing where people are not as interested in utilizing the HRIS for interactions when they would rather connect in person.
Read full review
TriNet
I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
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Pros
Namely
  • Namely has helped with our COVID sick leave response. It has made a major difference both with the weekly payroll and the 941 tax filing
  • Keeping track of our multiple PTO plans. Thank goodness for Namely, I have shredded my old PTO spreadsheets.
  • Employees like the convenience of the cell phone app. As a payroll administrator, I like the Geo Tracking tool where I can see where some are when the clock is in or out.
  • The flexibility inside of the payroll system both as you are finalizing an employee profile and when you are processing payroll is a major advantage.
  • The reports I get out of Namely in Excel format work well for me.
Read full review
TriNet
  • Payroll services in all 50 states, including payroll tax filings
  • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
  • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
  • Streamlined admin portal for People Ops professionals
Read full review
Cons
Namely
  • Limits to custom reporting
  • No direct feed for Ohio Workers Comp (now a manual process on our end)
  • No option to place an employee on Leave of Absence and exclude them from payroll while they are "inactive"
  • No option to suppress certain deductions for certain pay types (i.e. allow 401K for commissions but block remaining deductions - also now a manual process to uncheck the suppress box for 401K for each commission check)
Read full review
TriNet
  • Support doesn't exist once you are a customer
  • Tax team has a 3-6 month response time
  • Poor Menu/Navigation structure
  • Fails to pay taxes on time, results in delinquency notices and fees
  • Glitchy UI, sometimes you need to wait a day or two for a section to work again
  • Feels like a perpetual beta product, nothing polished about it
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Likelihood to Renew
Namely
Administrators and employees love Namely. It is very easy to use and streamlined. Employees stay engaged with news feed updates and enjoy all the self service options. The time cards are very easy to access and clocking in and out for non-exempt employees is a breeze. Namely is part of our family.
Read full review
TriNet
We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
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Usability
Namely
It is very simple to use for myself, the HR team, and our employees. I find the payroll process very user-friendly. Reporting is simple to navigate and produce the required information requested. I know our employees enjoy the self-service feature and use it on a regular basis, which saves me time.
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TriNet
It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
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Reliability and Availability
Namely
No answers on this topic
TriNet
We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
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Performance
Namely
No answers on this topic
TriNet
This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
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Support Rating
Namely
Unfortunately, in more recent years we've had a lot of difficulty with Namely as they've undergone a lot of internal changes. It took 4 returned emails saying the person no longer worked at Namely to find someone to help me (I finally called payroll) and it took a while to get connected with a direct source of help. Namely now has set up their "pod" feature of communication which works well for the most part, but is different. I felt spoiled when we first started with Namely, but now it feels very much like working with most large companies' help centers. There is a system to go through and you do have the option to click "urgent". In general the help is efficient, but it still takes a few days and it's hard to speak with someone directly. It is all done via online communications and is difficult to actually speak to someone on the phone. This works well for most cases, but I do feel frustrated more often than I'd like to with this type of communication. (2019/2020)
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TriNet
Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
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In-Person Training
Namely
No answers on this topic
TriNet
Can't really say just because I would not know.
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Online Training
Namely
No answers on this topic
TriNet
It went through successfully.
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Implementation Rating
Namely
Implementation was a bit complicated and our company had to carry most of the weight. It often felt like our implementation manager was giving us extra work that she did not want to do herself. It also took much longer than expected - I believe almost 2 months. I believe our company carried a bit too much of the weight.
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TriNet
Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
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Alternatives Considered
Namely
Namely has a robust suite of offerings, and fallows for a la carte selection of add-ons (rather than a single bundled option). This has allowed our company to save money by not purchasing options / functionalities that we dont need, but may drive up the cost for other companies who need more a la carte selections. In all, the size of the company, the size & capabilities of the internal HR team, and considerations like managed payroll and benefits should be key drivers in selection.
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TriNet
Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
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Scalability
Namely
No answers on this topic
TriNet
It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
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Return on Investment
Namely
  • When we were over 100, it provided a huge benefit to us due to the accuracy of payroll, benefits integration and management, and org chart and performance tracking. Having all of that in one place was a huge improvement from the former disjointed user experience.
  • When we dropped below 100 due to covid, our insurance rates went up 93% to offer comparable plans, and we had to move over to a PEO for benefits which meant we also had to move payroll. It was hugely disruptive, and now our employees have a bad experience when trying to manage their HR lives in multiple places. It is confusing and, again, disjointed.
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TriNet
  • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
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ScreenShots

Namely Screenshots

Screenshot of Namely News Feed: The home base to make announcements, express appreciation, and to celebrate important milestones.Screenshot of HR Analytics: data to drive confidence in an active people strategy and to encourage pride in provable resultsScreenshot of Talent & Performance Management: connects, engages, and develops the workforce in a platform designed so that employees actually want to use itScreenshot of Benefits Administration: modern, integrated benefits technology makes it easy for employees to enroll and easier to manageScreenshot of Payroll Administration: integrated with HR data and coupled with full payroll tax servicesScreenshot of Namely Mobile App: request time off and access paystubs and benefits information from anywhere

TriNet HR Platform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management