What users are saying about
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Top Rated
666 Ratings
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Top Rated
467 Ratings

NetSuite ERP

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Top Rated
666 Ratings
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Score 7.7 out of 100

Workday HCM

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Top Rated
467 Ratings
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Score 8.2 out of 100

Feature Set Ratings

  • Workday Human Capital Management ranks higher in 1 feature set: Payroll Management

Payroll Management

1.9

NetSuite ERP

19%
8.7

Workday HCM

87%
Workday Human Capital Management ranks higher in 7/7 features

Pay calculation

1.6
16%
13 Ratings
8.5
85%
56 Ratings

Benefit plan administration

1.5
15%
10 Ratings
8.3
83%
53 Ratings

Direct deposit files

2.4
24%
9 Ratings
8.3
83%
57 Ratings

Salary revision and increment management

2.3
23%
8 Ratings
8.9
89%
54 Ratings

Reimbursement management

1.8
18%
10 Ratings
8.9
89%
32 Ratings

Support for external payroll vendors

N/A
0 Ratings
8.6
86%
45 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
9.2
92%
7 Ratings

Customization

7.6

NetSuite ERP

76%

Workday HCM

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 2/2 features

API for custom integration

6.7
67%
63 Ratings
N/A
0 Ratings

Plug-ins

5.8
58%
47 Ratings
N/A
0 Ratings

Security

6.6

NetSuite ERP

66%

Workday HCM

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 2/2 features

Single sign-on capability

6.6
66%
61 Ratings
N/A
0 Ratings

Role-based user permissions

6.6
66%
79 Ratings
N/A
0 Ratings

Reporting & Analytics

6.2

NetSuite ERP

62%

Workday HCM

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 3/3 features

Dashboards

6.2
62%
71 Ratings
N/A
0 Ratings

Standard reports

6.2
62%
70 Ratings
N/A
0 Ratings

Custom reports

6.1
61%
70 Ratings
N/A
0 Ratings

General Ledger and Configurable Accounting

6.3

NetSuite ERP

63%

Workday HCM

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 11/11 features

Accounts payable

6.1
61%
65 Ratings
N/A
0 Ratings

Accounts receivable

6.0
60%
64 Ratings
N/A
0 Ratings

Global Financial Support

5.9
59%
26 Ratings
N/A
0 Ratings

Primary and Secondary Ledgers

6.5
65%
28 Ratings
N/A
0 Ratings

Intercompany Accounting

5.2
52%
30 Ratings
N/A
0 Ratings

Localizations

6.5
65%
22 Ratings
N/A
0 Ratings

Journals and Reconciliations

6.9
69%
41 Ratings
N/A
0 Ratings

Enterprise Accounting

6.4
64%
35 Ratings
N/A
0 Ratings

Configurable Accounting

6.6
66%
35 Ratings
N/A
0 Ratings

Centralized Rules Framework

6.5
65%
24 Ratings
N/A
0 Ratings

Standardized Processes

5.7
57%
37 Ratings
N/A
0 Ratings

Inventory Management

5.8

NetSuite ERP

58%

Workday HCM

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 4/4 features

Inventory tracking

6.2
62%
47 Ratings
N/A
0 Ratings

Automatic reordering

5.4
54%
28 Ratings
N/A
0 Ratings

Location management

6.0
60%
35 Ratings
N/A
0 Ratings

Manufacturing module

5.7
57%
27 Ratings
N/A
0 Ratings

Order Management

5.4

NetSuite ERP

54%

Workday HCM

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 7/7 features

Pricing

5.3
53%
53 Ratings
N/A
0 Ratings

Order entry

5.4
54%
54 Ratings
N/A
0 Ratings

Credit card processing

4.4
44%
37 Ratings
N/A
0 Ratings

Cost of goods sold

6.1
61%
48 Ratings
N/A
0 Ratings

Order Orchestration

5.5
55%
21 Ratings
N/A
0 Ratings

End-to-end order visibility

5.8
58%
27 Ratings
N/A
0 Ratings

Order exception Resolution

5.1
51%
21 Ratings
N/A
0 Ratings

Subledger and Financial Process

5.5

NetSuite ERP

55%

Workday HCM

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 14/14 features

Automated Invoice Processing

4.8
48%
35 Ratings
N/A
0 Ratings

Shared Services Payments

5.6
56%
17 Ratings
N/A
0 Ratings

Billings Management

5.6
56%
30 Ratings
N/A
0 Ratings

Customer Receipt Applications

5.8
58%
29 Ratings
N/A
0 Ratings

Customer Collections

5.5
55%
26 Ratings
N/A
0 Ratings

Revenue Recognition

5.7
57%
35 Ratings
N/A
0 Ratings

Cash Management

5.9
59%
27 Ratings
N/A
0 Ratings

Asset Management

5.2
52%
26 Ratings
N/A
0 Ratings

Travel & Expense Management

5.0
50%
31 Ratings
N/A
0 Ratings

Budgetary Control & Encumbrance Accounting

5.9
59%
27 Ratings
N/A
0 Ratings

Period Close

6.1
61%
35 Ratings
N/A
0 Ratings

Transactions Tax

5.8
58%
28 Ratings
N/A
0 Ratings

Subledger Reconciliations

6.0
60%
24 Ratings
N/A
0 Ratings

3rd Party Accounting Systems

3.7
37%
14 Ratings
N/A
0 Ratings

Project Financial Management

5.2

NetSuite ERP

52%

Workday HCM

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 12/12 features

Budgeting and Forecasting

5.9
59%
26 Ratings
N/A
0 Ratings

Project Costing

5.6
56%
23 Ratings
N/A
0 Ratings

Cost Capture

5.2
52%
22 Ratings
N/A
0 Ratings

Capital Project Management

5.8
58%
14 Ratings
N/A
0 Ratings

Customer Invoicing

4.2
42%
25 Ratings
N/A
0 Ratings

Customer Contract Compliance

4.7
47%
13 Ratings
N/A
0 Ratings

Project Revenue Recognition

4.3
43%
22 Ratings
N/A
0 Ratings

Project Financial Performance Analysis

5.1
51%
23 Ratings
N/A
0 Ratings

Project Financials Dashboard

5.5
55%
24 Ratings
N/A
0 Ratings

Real-time Financial Reporting

6.4
64%
26 Ratings
N/A
0 Ratings

Embedded Business Intelligence

4.3
43%
13 Ratings
N/A
0 Ratings

Project Planning Collaboration

5.0
50%
14 Ratings
N/A
0 Ratings

Project Execution Management

5.0

NetSuite ERP

50%

Workday HCM

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 15/15 features

Project Planning and Scheduling

4.7
47%
14 Ratings
N/A
0 Ratings

Project Manager Dashboard

5.0
50%
14 Ratings
N/A
0 Ratings

Resource Manager Dashboard

5.2
52%
12 Ratings
N/A
0 Ratings

Task Insight for Project Managers

4.9
49%
11 Ratings
N/A
0 Ratings

Project Manager Mobile Functionality

4.6
46%
10 Ratings
N/A
0 Ratings

Team Member Task Collaboration

4.6
46%
12 Ratings
N/A
0 Ratings

Team Member Mobile Functionality

4.6
46%
11 Ratings
N/A
0 Ratings

Project Candidate Search

4.7
47%
8 Ratings
N/A
0 Ratings

Project Candidate Comparison and Analysis

5.2
52%
8 Ratings
N/A
0 Ratings

Defineable Resource Pools

5.4
54%
8 Ratings
N/A
0 Ratings

Defineable Resource Pools

5.2
52%
8 Ratings
N/A
0 Ratings

Talent Profiles

4.8
48%
8 Ratings
N/A
0 Ratings

Real-Time Project Reporting

6.0
60%
13 Ratings
N/A
0 Ratings

Absence Management

4.7
47%
9 Ratings
N/A
0 Ratings

Product Lifecycle Management

4.9
49%
9 Ratings
N/A
0 Ratings

Grants Management

4.2

NetSuite ERP

42%

Workday HCM

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 4/4 features

Award Lifecycle Management

4.5
45%
7 Ratings
N/A
0 Ratings

Spending Control

3.6
36%
9 Ratings
N/A
0 Ratings

Indirect Cost Management

4.1
41%
9 Ratings
N/A
0 Ratings

Billing

4.5
45%
12 Ratings
N/A
0 Ratings

Procurement

4.5

NetSuite ERP

45%

Workday HCM

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 19/19 features

Sourcing Team Collaboration

4.0
40%
12 Ratings
N/A
0 Ratings

Sourcing Analysis

4.3
43%
12 Ratings
N/A
0 Ratings

Bids Analyzed and Compared

4.5
45%
8 Ratings
N/A
0 Ratings

Catalog Shopping E-Commerce for Employees

4.0
40%
7 Ratings
N/A
0 Ratings

Contract Authoring

3.7
37%
10 Ratings
N/A
0 Ratings

Contract Compliance Management

3.8
38%
10 Ratings
N/A
0 Ratings

Contract History

3.8
38%
10 Ratings
N/A
0 Ratings

Contract Renewal Automation

4.8
48%
8 Ratings
N/A
0 Ratings

Contract Repository

4.7
47%
8 Ratings
N/A
0 Ratings

Contract Standardization and Enforcement

4.6
46%
8 Ratings
N/A
0 Ratings

Electronic Signatures

5.2
52%
10 Ratings
N/A
0 Ratings

Invoice Automated Matching

5.1
51%
11 Ratings
N/A
0 Ratings

Purchasing Risk and Compliance Management

5.2
52%
10 Ratings
N/A
0 Ratings

Requisitions-to-Purchase Orders Integrated

5.2
52%
13 Ratings
N/A
0 Ratings

Spend Compliance Management

4.5
45%
12 Ratings
N/A
0 Ratings

Supplier Assessment

4.7
47%
9 Ratings
N/A
0 Ratings

Supplier Communication and Collaboration

3.8
38%
11 Ratings
N/A
0 Ratings

Supplier Management

4.7
47%
12 Ratings
N/A
0 Ratings

Supplier Portal

4.6
46%
8 Ratings
N/A
0 Ratings

Risk Management

4.4

NetSuite ERP

44%

Workday HCM

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 9/9 features

Risk Repository

4.4
44%
8 Ratings
N/A
0 Ratings

Control Management

3.8
38%
11 Ratings
N/A
0 Ratings

Control Mapping

3.8
38%
9 Ratings
N/A
0 Ratings

Control Efficiency Assessments

4.6
46%
7 Ratings
N/A
0 Ratings

Automated Control Assessments

4.6
46%
7 Ratings
N/A
0 Ratings

Assessment Capture

4.7
47%
7 Ratings
N/A
0 Ratings

Issue Detection

4.5
45%
8 Ratings
N/A
0 Ratings

Automatic Notification

4.6
46%
9 Ratings
N/A
0 Ratings

Remediation and Certification

4.6
46%
8 Ratings
N/A
0 Ratings

Logistics

3.4

NetSuite ERP

34%

Workday HCM

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 13/13 features

Transportation Planning and Optimization

3.5
35%
9 Ratings
N/A
0 Ratings

Transportation Sourcing Management

3.6
36%
9 Ratings
N/A
0 Ratings

Transportation Process Integration

3.6
36%
9 Ratings
N/A
0 Ratings

Transportation Execution Management

3.6
36%
8 Ratings
N/A
0 Ratings

Freight Payment Automation

3.5
35%
9 Ratings
N/A
0 Ratings

Trade Management

3.5
35%
8 Ratings
N/A
0 Ratings

Trade Regulatory Compliance Management

3.6
36%
6 Ratings
N/A
0 Ratings

Customs Entry Management

2.0
20%
8 Ratings
N/A
0 Ratings

Customs Document Management

2.1
21%
8 Ratings
N/A
0 Ratings

Customs Document Collaboration

2.1
21%
8 Ratings
N/A
0 Ratings

Fulfillment Management

4.5
45%
13 Ratings
N/A
0 Ratings

Inventory Visibility

4.8
48%
15 Ratings
N/A
0 Ratings

Warehouse Workforce Management

3.2
32%
11 Ratings
N/A
0 Ratings

Manufacturing

4.8

NetSuite ERP

48%

Workday HCM

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 9/9 features

Production Process Design

5.0
50%
12 Ratings
N/A
0 Ratings

Supply Chain Business Flows

4.8
48%
13 Ratings
N/A
0 Ratings

Production Management

5.1
51%
14 Ratings
N/A
0 Ratings

Contracted Manufacturing Management

4.7
47%
12 Ratings
N/A
0 Ratings

Configuration Management

4.7
47%
10 Ratings
N/A
0 Ratings

Work Definition

5.0
50%
14 Ratings
N/A
0 Ratings

Work Execution

4.5
45%
12 Ratings
N/A
0 Ratings

Advanced Fulfillment

4.9
49%
11 Ratings
N/A
0 Ratings

Manufacturing Costs

4.7
47%
14 Ratings
N/A
0 Ratings

Supply Chain

4.8

NetSuite ERP

48%

Workday HCM

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 4/4 features

Forecasting

4.6
46%
17 Ratings
N/A
0 Ratings

Inventory Planning

4.6
46%
18 Ratings
N/A
0 Ratings

Multi-tier Supply Chain Planning

5.2
52%
12 Ratings
N/A
0 Ratings

Performance Monitoring

5.0
50%
14 Ratings
N/A
0 Ratings

Product Lifecycle Management

4.2

NetSuite ERP

42%

Workday HCM

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 7/7 features

Ideation Management

4.5
45%
9 Ratings
N/A
0 Ratings

Requirements Management

4.3
43%
8 Ratings
N/A
0 Ratings

Proposal Management

3.4
34%
10 Ratings
N/A
0 Ratings

Innovation Portfolio Management

4.1
41%
9 Ratings
N/A
0 Ratings

Product Master Data Management

4.5
45%
9 Ratings
N/A
0 Ratings

Vendor Portal

4.2
42%
11 Ratings
N/A
0 Ratings

Project Portfolio Management

4.1
41%
8 Ratings
N/A
0 Ratings

Human Resource Management

NetSuite ERP

Feature Set Not Supported
N/A
8.4

Workday HCM

84%
Workday Human Capital Management ranks higher in 7/7 features

Employee demographic data

N/A
0 Ratings
8.5
85%
67 Ratings

Employment history

N/A
0 Ratings
8.6
86%
75 Ratings

Job profiles and administration

N/A
0 Ratings
8.3
83%
77 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
8.7
87%
74 Ratings

Organizational charting

N/A
0 Ratings
8.9
89%
72 Ratings

Organization and location management

N/A
0 Ratings
8.6
86%
72 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
7.3
73%
47 Ratings

Leave and Attendance Management

NetSuite ERP

Feature Set Not Supported
N/A
8.8

Workday HCM

88%
Workday Human Capital Management ranks higher in 3/3 features

Approval workflow

N/A
0 Ratings
9.0
90%
60 Ratings

Balance details

N/A
0 Ratings
8.8
88%
60 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
8.6
86%
48 Ratings

Employee Self Service

NetSuite ERP

Feature Set Not Supported
N/A
8.3

Workday HCM

83%
Workday Human Capital Management ranks higher in 5/5 features

View and generate pay and benefit information

N/A
0 Ratings
8.6
86%
69 Ratings

Update personal information

N/A
0 Ratings
8.9
89%
77 Ratings

View company policy documentation

N/A
0 Ratings
7.9
79%
59 Ratings

Employee recognition

N/A
0 Ratings
7.6
76%
45 Ratings

View job history

N/A
0 Ratings
8.5
85%
68 Ratings

Asset Management

NetSuite ERP

Feature Set Not Supported
N/A
8.3

Workday HCM

83%
Workday Human Capital Management ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
8.3
83%
18 Ratings

HR Reporting

NetSuite ERP

Feature Set Not Supported
N/A
8.0

Workday HCM

80%
Workday Human Capital Management ranks higher in 3/3 features

Report builder

N/A
0 Ratings
8.4
84%
61 Ratings

Pre-built reports

N/A
0 Ratings
8.0
80%
63 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
7.7
77%
53 Ratings

Onboarding

NetSuite ERP

Feature Set Not Supported
N/A
8.6

Workday HCM

86%
Workday Human Capital Management ranks higher in 2/2 features

New hire portal

N/A
0 Ratings
8.9
89%
43 Ratings

Manager tracking tools

N/A
0 Ratings
8.4
84%
42 Ratings

Performance and Goals

NetSuite ERP

Feature Set Not Supported
N/A
7.9

Workday HCM

79%
Workday Human Capital Management ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
8.1
81%
40 Ratings

Individual goal setting

N/A
0 Ratings
8.4
84%
49 Ratings

Line-of sight-visibility

N/A
0 Ratings
7.2
72%
42 Ratings

Performance tracking

N/A
0 Ratings
7.9
79%
48 Ratings

Performance Management

NetSuite ERP

Feature Set Not Supported
N/A
8.4

Workday HCM

84%
Workday Human Capital Management ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
8.2
82%
50 Ratings

Performance improvement plans

N/A
0 Ratings
8.4
84%
42 Ratings

Review status tracking

N/A
0 Ratings
8.6
86%
46 Ratings

Review reminders

N/A
0 Ratings
8.4
84%
46 Ratings

Multiple review frequency

N/A
0 Ratings
8.5
85%
40 Ratings

Succession Planning

NetSuite ERP

Feature Set Not Supported
N/A
8.3

Workday HCM

83%
Workday Human Capital Management ranks higher in 4/4 features

Create succession plans/pools

N/A
0 Ratings
8.9
89%
27 Ratings

Candidate ranking

N/A
0 Ratings
8.2
82%
27 Ratings

Candidate search

N/A
0 Ratings
8.3
83%
28 Ratings

Candidate development

N/A
0 Ratings
7.7
77%
27 Ratings

Recruiting / ATS

NetSuite ERP

Feature Set Not Supported
N/A
8.5

Workday HCM

85%
Workday Human Capital Management ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
8.1
81%
33 Ratings

Company Website Posting

N/A
0 Ratings
8.8
88%
27 Ratings

Publish to Social Media

N/A
0 Ratings
9.6
96%
24 Ratings

Job Search Site Posting

N/A
0 Ratings
8.8
88%
28 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
7.4
74%
27 Ratings

Applicant Tracking

N/A
0 Ratings
8.5
85%
28 Ratings

Notifications and Alerts

N/A
0 Ratings
8.6
86%
32 Ratings

Attribute Ratings

  • NetSuite ERP is rated higher in 4 areas: Availability, Performance, Online Training, Product Scalability
  • Workday Human Capital Management is rated higher in 6 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, In-Person Training, Implementation Rating

Likelihood to Recommend

6.9

NetSuite ERP

69%
130 Ratings
8.2

Workday HCM

82%
92 Ratings

Likelihood to Renew

8.5

NetSuite ERP

85%
34 Ratings
10.0

Workday HCM

100%
17 Ratings

Usability

7.9

NetSuite ERP

79%
17 Ratings
8.0

Workday HCM

80%
11 Ratings

Availability

9.4

NetSuite ERP

94%
26 Ratings
6.6

Workday HCM

66%
16 Ratings

Performance

7.7

NetSuite ERP

77%
24 Ratings
7.3

Workday HCM

73%
14 Ratings

Support Rating

6.7

NetSuite ERP

67%
31 Ratings
8.1

Workday HCM

81%
42 Ratings

In-Person Training

7.3

NetSuite ERP

73%
2 Ratings
9.6

Workday HCM

96%
6 Ratings

Online Training

7.8

NetSuite ERP

78%
9 Ratings
7.0

Workday HCM

70%
7 Ratings

Implementation Rating

6.8

NetSuite ERP

68%
27 Ratings
8.0

Workday HCM

80%
33 Ratings

Product Scalability

8.4

NetSuite ERP

84%
5 Ratings
7.3

Workday HCM

73%
1 Rating

Likelihood to Recommend

NetSuite ERP

NetSuite helps us a lot in managing the expenses we have in our organization. For example, if we do not have the purchase requisition / purchase order in the system, we wont be able to track our expenses. So it really helps us a lot in this scenario. Can't say anything less appropriate for NetSuite aside from being slow when entering or saving the task we have in NetSuite. All in all we love to use it for monitoring expenses.
Anonymous | TrustRadius Reviewer

Workday HCM

Workday Human Capital Management is well suited for day-to-day human resources tasks as well a future planning regarding goals, quarterly check-ins, and career growths. It is useful to have multiple features and available tasks in the overall dashboard. It is helpful that learning paths and courses are also integrated in the platform.
Jill Dickert | TrustRadius Reviewer

Pros

NetSuite ERP

  • Integration. From Accounting to ERP to CRM, I don't imagine there is much NetSuite can't handle. For a small to medium sized business, and ever for many large organizations, I believe it is entirely possible to put all of the corporate system 'eggs' into one basket - that is on the NetSuite platform.
  • Architecture. The back-end database and inner workings of the NetSuite platform, I would describe as 'different.' Not necessarily better and definitely not worse. However, working in the data is different and maybe not as traditional as when working with a traditional relational database. Because of this, it does take a little bit of getting used to. However, once you are 'used to' it - the ease and simplicity of the back end is a beautiful thing and makes extracting and working with data, again once you cross the learning curve, something to be desired. Took me a few months to get the hang of things, but now, I couldn't imagine a more productive system.
  • Performance. While not lighting fast compared to some on-premise tools, the performance of the NetSuite platform is better that adequate and is quite useable on a day-to-day basis.
  • Consultants. We have had great success working with implementation specialists and consultants directly at Oracle. They are highly knowledgeable and easy to work with. I would highly recommend the native teams for implementation success.
Mitchel Laman | TrustRadius Reviewer

Workday HCM

  • Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
  • Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
  • Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
Monika Ganeva | TrustRadius Reviewer

Cons

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

Workday HCM

  • The web interface is awful
  • Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work.
  • Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have.
  • Who creates a website application where you can't open stuff in multiple browser windows and tabs easily?
Anonymous | TrustRadius Reviewer

Pricing Details

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$99 per user per month

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

Workday HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$100 per year per user

Workday HCM Editions & Modules

Additional Pricing Details

Likelihood to Renew

NetSuite ERP

NetSuite ERP 8.5
Based on 34 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Workday HCM

Workday HCM 10.0
Based on 17 answers
It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
Anonymous | TrustRadius Reviewer

Usability

NetSuite ERP

NetSuite ERP 7.9
Based on 17 answers
I give Netsuite [CRM] a value of 8 because it's very user friendly IF the user is properly trained and is dedicated to using the system as the administrator and company has intended. There are few items such as overall navigation that could be better but really that's splitting hairs as with any CRM, nothing's perfect.
Anonymous | TrustRadius Reviewer

Workday HCM

Workday HCM 8.0
Based on 11 answers
Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
Amanda Easton | TrustRadius Reviewer

Reliability and Availability

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

Workday HCM

Workday HCM 6.6
Based on 16 answers
In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
Jeff Greening | TrustRadius Reviewer

Performance

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Workday HCM

Workday HCM 7.3
Based on 14 answers
From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
Jeff Greening | TrustRadius Reviewer

Support Rating

NetSuite ERP

NetSuite ERP 6.7
Based on 31 answers
The high technical support is closer to a 9: they are very responsive and provide great examples for you to be able to replicate and resolve any scripting issue. The general support is about an 8: they address the issues relatively quickly and provide appropriate feedback although too often quoting NetSuite Support documents instead of providing relevant examples. For product enhancement issues it's a 5: very little feedback on when or whether they will happen.
Felix Garbuz | TrustRadius Reviewer

Workday HCM

Workday HCM 8.1
Based on 42 answers
Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
Linda Buckley | TrustRadius Reviewer

In-Person Training

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

Workday HCM

Workday HCM 9.6
Based on 6 answers
Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
• Training scenarios are not very real
Anonymous | TrustRadius Reviewer

Online Training

NetSuite ERP

NetSuite ERP 7.8
Based on 9 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

Workday HCM

Workday HCM 7.0
Based on 7 answers
I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
Anonymous | TrustRadius Reviewer

Implementation Rating

NetSuite ERP

NetSuite ERP 6.8
Based on 27 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

Workday HCM

Workday HCM 8.0
Based on 33 answers
It was implemented before my joining the company. At my last company, we used Workday professional services.

Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
Anonymous | TrustRadius Reviewer

Alternatives Considered

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

Workday HCM

Its core strengths met our functional, technical and implementation requirements, getting in early saved us money without putting it off and waiting until we HAD to select and implement. SAP doesn't stack up well and we wanted a US system. The cloud and its excellent functionality benefits for the Human Resources and Payroll departments was clear, and the users appreciate its generally good user interfaces and ease of movement within the system.
Anonymous | TrustRadius Reviewer

Scalability

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

Workday HCM

Workday HCM 7.3
Based on 1 answer
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system.Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
Jeff Greening | TrustRadius Reviewer

Return on Investment

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

Workday HCM

  • Gave us almost 4 hours per HR rep back on new hire day 1. We have a start date every 4 weeks and the manual entry of paperwork that was able to be eliminated with Workday has allowed us to put more HR reps in the classroom to aid with more important day 1 tasks.
  • Simplified search - the backend information is now housed in a simple database that allows me to pull with employee first or last name, or user ID.
  • We paid more for this solution, but we've seen a 33% increase in employee interaction since doing so.
Zach Wasson | TrustRadius Reviewer

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