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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Sigma

    Score8.4 out of 10
    N/ASigma Computing headquartered in San Francisco provides a suite of data services such as code free data modeling, data search and explorating, and related BI and data visualization services.N/A
    Pricing
    New RelicSigma
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    New RelicSigma
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Contact us for pricing.
    More Pricing Information
    Community Pulse
    New RelicSigma
    Considered Both Products
    New Relic
    No answer on this topic
    Sigma Computing
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    71 Answers
    94%
    Would buy again
    118 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    97%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    76 Answers
    92%
    Happy with the feature set
    116 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    97%
    Lived up to sales and marketing promises
    68 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    68 Answers
    97%
    Implementation went as expected
    77 Answers
    Features
    New RelicSigma
    BI Standard Reporting
    Comparison of BI Standard Reporting features of New Relic and Sigma Computing
    Feature
    New Relic
    -
    Ratings
    Sigma Computing
    7.5
    163 Ratings
    8% below category average
    Pixel Perfect reports00 Ratings5.4104 Ratings
    Customizable dashboards00 Ratings9.3161 Ratings
    Report Formatting Templates00 Ratings7.7133 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of New Relic and Sigma Computing
    Feature
    New Relic
    -
    Ratings
    Sigma Computing
    7.5
    166 Ratings
    6% below category average
    Drill-down analysis00 Ratings8.0155 Ratings
    Formatting capabilities00 Ratings7.0163 Ratings
    Integration with R or other statistical packages00 Ratings7.35 Ratings
    Report sharing and collaboration00 Ratings7.7162 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of New Relic and Sigma Computing
    Feature
    New Relic
    -
    Ratings
    Sigma Computing
    7.5
    156 Ratings
    9% below category average
    Publish to Web00 Ratings7.3103 Ratings
    Publish to PDF00 Ratings7.7130 Ratings
    Report Versioning00 Ratings7.0120 Ratings
    Report Delivery Scheduling00 Ratings7.6132 Ratings
    Delivery to Remote Servers00 Ratings7.968 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of New Relic and Sigma Computing
    Feature
    New Relic
    -
    Ratings
    Sigma Computing
    6.8
    149 Ratings
    16% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.6147 Ratings
    Location Analytics / Geographic Visualization00 Ratings5.626 Ratings
    Predictive Analytics00 Ratings6.218 Ratings
    Best Alternatives
    New RelicSigma
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    New RelicSigma
    Likelihood to Recommend
    7.3
    (148 ratings)
    8.2
    (170 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    10.0
    (6 ratings)
    Usability
    6.7
    (14 ratings)
    7.6
    (48 ratings)
    Availability
    9.1
    (2 ratings)
    8.2
    (2 ratings)
    Performance
    9.1
    (2 ratings)
    9.1
    (2 ratings)
    Support Rating
    9.0
    (7 ratings)
    10.0
    (47 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    9.1
    (2 ratings)
    Configurability
    7.3
    (3 ratings)
    7.3
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Product Scalability
    9.1
    (2 ratings)
    8.2
    (2 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    7.3
    (1 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    New RelicSigma
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Sigma Computing
    We were able to set up client-facing embedded reports with ease and security. The interface is not difficult to learn, although we may not be aware of or lack the necessary expertise to utilize more advanced features that would likely benefit us.
    Incentivized
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    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Sigma Computing
    • Allows end users to easily dive into the data without having direct access to the table in our database management software.
    • Can easily turnaround dashboards that are detailed and visually pleasing.
    • Sigma is intuitive and as new features are rolled out it is easy to adopt and incorporate them into new and existing dashboards.
    Incentivized
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    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Sigma Computing
    • Sigma Computing does not allow custom ordering of pivot fields in pivot tables easily
    • Sigma Computing lacks functionality for creating tables or sections that dynamically adjust to the browser window's height while maintaining a fixed height textbox at the bottom
    • Sigma Computing does not provide straightforward options for formatting totals in tables, such as renaming 'Total' to 'Average', 'Team Total', etc
    • Sigma Computing does not support searching by individual tab names within a workbook
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    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Sigma Computing
    Sigma has helped us a lot and has become an integral part of our daily workflow. It would be difficult to switch to another platform and have to rebuild the numerous metrics and performance reports that we have already established
    Incentivized
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    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
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    Sigma Computing
    It has a clean and modern interface. However, it is not completely intuitive. I think it would be better and easier to navigate with more Windows style drop down menus and/or tabls. There is a significant learning curve, but that may be due in part to the technical nature of this type of software tool.
    Incentivized
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    Reliability and Availability
    New Relic
    Never observed an outage
    Incentivized
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    Sigma Computing
    Yes, as long as you don’t conduct user error sigma is always up and running and waiting for you to complete your dashboards
    Incentivized
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    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Sigma Computing
    It depends, it loads quickly for smaller dashboards but when loading larger amounts of data it takes more time to do so
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    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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    Sigma Computing
    They are very friendly and informative. They are quick in resolving our queries and help us understand very minute things as well. They are quick in creating feature tickets based on our custom requirements, and they would also create a bug ticket if there is any discrepancy and get that checked on time.
    Incentivized
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    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Sigma Computing
    Was not involved in implementation
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    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Sigma Computing
    With Looker, to be effective, a substantial amount of coding & modeling needs to happen in LookML. Being another language to learn, users have to context switch again from at a minimum either SQL or Python into LookML. The concept of being able to source control, code review, and deploy your models is a plus though.
    Tableau is the gold standard for data visualization, no question. Power users will be able to create dazzling content that Sigma won't necessarily be able to easily match. However, since development usually happens via an extract, helping other users troubleshoot is an arduous process. Trying to re-do or un-do all the transformations and calculations that cause a certain number is very difficult.
    With Sigma, all the queries happen directly against Snowflake and you can see the query logs. The data modeling happens right in a tabular, spreadsheet-like manner, so within only a few minutes, substantial transformations can happen, with visualizations just a few more clicks away.
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    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Sigma Computing
    It is a cloud service offering that is able to expand based on your usage
    Incentivized
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    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
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    Sigma Computing
    • Monitoring health of cloud platform has allowed the company to anticipate issues before they affect customers – Sigma prompted us building a canary monitoring process that provides customer container health.
    • Customer success has used an activity report to discover customers running runaway processes that they were unaware of, creating an alert to contact the customer and prevent an embarrassing situation.
    • Customer success uses the activity report to prompt conversations regarding increases or declines in behavior that led to increasing contract limits or addressing churn concerns.
    Incentivized
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    ScreenShots