Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nimble
Score 7.7 out of 10
N/A
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$15
per month
Zoho Creator
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
Zoho Creator is a low-code application development platform for building enterprise-class applications that run on mobile, tablet, and web. It is designed to allow users to create custom forms, configure workflows, build pages, and deploy apps quickly.
$12
per month per user
Zoho CRM
Score 8.5 out of 10
N/A
Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.
$14
per month
Pricing
NimbleZoho CreatorZoho CRM
Editions & Modules
Business
$19.00
Per User Per Month
Standard
$12
per month per user
Professional
$30
per month per user
Enterprise
$37
per month per user
Standard
$14.00
Per User/Per Month
Professional
$23.00
Per User/Per Month
Enterprise
$40.00
Per User/Per Month
Ultimate
$52.00
Per User/Per Month
Plus
$57.00
Per User/Per Month
Offerings
Pricing Offerings
NimbleZoho CreatorZoho CRM
Free Trial
YesYesYes
Free/Freemium Version
NoYesYes
Premium Consulting/Integration Services
NoYesYes
Entry-level Setup FeeNo setup feeOptional$14 /user/month
Additional DetailsAdd-ons: Customer Portal: $100/month onwards Premium Support : 20% of license fees Enterprise support: 25% of license fees
More Pricing Information
Community Pulse
NimbleZoho CreatorZoho CRM
Considered Multiple Products
Nimble
Chose Nimble
To help track products for the most demanding clients, Nimble has been an inspiration. With this tool, we can easily manage our customers and leads. This tool has many themes and templates for sending emails and notifications. In contrast to other CRM programs, Nimble is a …
Chose Nimble
Nimble is much better than Salesmate as it's user interface having many features and helping me to manage all day-to-day activities easily without any interruption.
Chose Nimble
I selected Nimble for the group message integration and social media integration. The other tools that I looked at had restrictions that kept me from the ease of managing my customers. Prospecting is a big part of my business, and having the triggers for contact from Nimble is …
Chose Nimble
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we …
Chose Nimble
ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that …
Zoho Creator
Chose Zoho Creator
I could use Excel to do what I need but prefer to use Zoho Creator for the main reasons of being very secure, fast, easily accessible, cloud based, etc. The CSV import option is a huge time saver, I can import CSV or TXT files directly into Zoho Creator in seconds.
Chose Zoho Creator
We decided that proprietary programming language and develop the software from scratch would cost us more than our budget, and also it would take a lot of time we didn't have. Zoho Creator was chosen besides any other proprietary way to develop a software because it's low code …
Chose Zoho Creator
I've looked into this app but never really considered using it. Zoho Creator has met and exceeded all our expectations as a database management app there's been no need to stack it up against others.
Zoho CRM
Chose Zoho CRM
Zoho is a much more inexpensive solution compared to Salesforce, yet it provides a lot of the same tools that the leading competitor provides. For us, it came down to the overall value of the product based on the final price to implement and use.
Chose Zoho CRM
Zoho CRM was the first and only CRM we've used. It's met our needs from day one and has grown with us as we've grown. We are a Zoho One customer so we do use many more Zoho apps in tandem with Zoho CRM, but never really consider any other CRM products or direct competitors to …
Chose Zoho CRM
Zoho is cheaper than Salesforce and Sugar, and more robust than Nimble. It's also probably easier to use than Salesforce and Sugar for most people, and there is monthly billing rather than a year contract if that is what you are looking for.
Features
NimbleZoho CreatorZoho CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Nimble
8.5
30 Ratings
8% above category average
Zoho Creator
-
Ratings
Zoho CRM
8.3
287 Ratings
6% above category average
Customer data management / contact management9.529 Ratings00 Ratings8.4278 Ratings
Workflow management8.428 Ratings00 Ratings8.2265 Ratings
Territory management8.724 Ratings00 Ratings8.6195 Ratings
Opportunity management8.128 Ratings00 Ratings8.6252 Ratings
Integration with email client (e.g., Outlook or Gmail)9.429 Ratings00 Ratings8.6247 Ratings
Contract management8.523 Ratings00 Ratings8.6202 Ratings
Quote & order management6.621 Ratings00 Ratings8.0202 Ratings
Interaction tracking9.227 Ratings00 Ratings8.0248 Ratings
Channel / partner relationship management8.126 Ratings00 Ratings8.2191 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Nimble
8.1
22 Ratings
5% above category average
Zoho Creator
-
Ratings
Zoho CRM
8.2
220 Ratings
7% above category average
Case management7.922 Ratings00 Ratings8.3212 Ratings
Call center management8.220 Ratings00 Ratings7.8171 Ratings
Help desk management8.321 Ratings00 Ratings8.4188 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Nimble
8.7
27 Ratings
11% above category average
Zoho Creator
-
Ratings
Zoho CRM
8.4
265 Ratings
8% above category average
Lead management8.426 Ratings00 Ratings8.4260 Ratings
Email marketing9.026 Ratings00 Ratings8.3218 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Nimble
8.2
29 Ratings
6% above category average
Zoho Creator
-
Ratings
Zoho CRM
8.3
262 Ratings
8% above category average
Task management8.529 Ratings00 Ratings8.4247 Ratings
Billing and invoicing management8.418 Ratings00 Ratings8.2179 Ratings
Reporting7.725 Ratings00 Ratings8.4241 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Nimble
8.9
27 Ratings
15% above category average
Zoho Creator
-
Ratings
Zoho CRM
8.3
257 Ratings
8% above category average
Forecasting8.923 Ratings00 Ratings8.3215 Ratings
Pipeline visualization8.827 Ratings00 Ratings8.2234 Ratings
Customizable reports9.023 Ratings00 Ratings8.5248 Ratings
Customization
Comparison of Customization features of Product A and Product B
Nimble
8.6
29 Ratings
11% above category average
Zoho Creator
-
Ratings
Zoho CRM
8.1
276 Ratings
5% above category average
Custom fields9.029 Ratings00 Ratings8.3274 Ratings
Custom objects8.322 Ratings00 Ratings8.0221 Ratings
Scripting environment8.518 Ratings00 Ratings7.9177 Ratings
API for custom integration8.820 Ratings00 Ratings8.2202 Ratings
Security
Comparison of Security features of Product A and Product B
Nimble
9.3
26 Ratings
10% above category average
Zoho Creator
-
Ratings
Zoho CRM
8.3
265 Ratings
1% below category average
Single sign-on capability9.424 Ratings00 Ratings8.3230 Ratings
Role-based user permissions9.324 Ratings00 Ratings8.3260 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Nimble
8.4
29 Ratings
12% above category average
Zoho Creator
-
Ratings
Zoho CRM
8.1
164 Ratings
8% above category average
Social data8.429 Ratings00 Ratings8.1163 Ratings
Social engagement8.429 Ratings00 Ratings8.1156 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Nimble
8.8
25 Ratings
16% above category average
Zoho Creator
-
Ratings
Zoho CRM
8.5
209 Ratings
13% above category average
Marketing automation8.725 Ratings00 Ratings8.6206 Ratings
Compensation management8.919 Ratings00 Ratings8.3137 Ratings
Platform
Comparison of Platform features of Product A and Product B
Nimble
8.3
27 Ratings
9% above category average
Zoho Creator
-
Ratings
Zoho CRM
8.5
229 Ratings
11% above category average
Mobile access8.327 Ratings00 Ratings8.5229 Ratings
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Nimble
-
Ratings
Zoho Creator
7.9
18 Ratings
6% below category average
Zoho CRM
-
Ratings
Visual Modeling00 Ratings7.717 Ratings00 Ratings
Drag-and-drop Interfaces00 Ratings8.917 Ratings00 Ratings
Platform Security00 Ratings8.018 Ratings00 Ratings
Platform User Management00 Ratings7.918 Ratings00 Ratings
Reusability00 Ratings7.018 Ratings00 Ratings
Platform Scalability00 Ratings7.918 Ratings00 Ratings
Best Alternatives
NimbleZoho CreatorZoho CRM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Quixy
Quixy
Score 9.9 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
NimbleZoho CreatorZoho CRM
Likelihood to Recommend
7.0
(33 ratings)
8.9
(24 ratings)
8.5
(310 ratings)
Likelihood to Renew
7.0
(3 ratings)
10.0
(2 ratings)
7.6
(42 ratings)
Usability
8.0
(19 ratings)
8.0
(18 ratings)
7.8
(172 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
8.9
(7 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
8.5
(8 ratings)
Support Rating
9.8
(19 ratings)
9.8
(4 ratings)
6.2
(69 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
Online Training
-
(0 ratings)
-
(0 ratings)
5.6
(8 ratings)
Implementation Rating
-
(0 ratings)
8.0
(2 ratings)
5.5
(16 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
5.1
(114 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
-
(0 ratings)
9.5
(21 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
7.1
(5 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
5.8
(6 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
8.3
(7 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
7.8
(13 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
7.9
(13 ratings)
User Testimonials
NimbleZoho CreatorZoho CRM
Likelihood to Recommend
Nimble
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
Read full review
Zoho
If you are using some application of Zoho and want some more functionality into it, Use Zoho creator to develop a separate app as per requirement and integrate it with your Zoho App. Small organization can use creator to make apps but it can be used for small range of storage, For Large organization , it may be not feasible.
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Zoho
Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
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Pros
Nimble
  • Importing contacts in the CRM is very much consist of easy steps.
  • It allows me to create, edit and view contacts records anywhere from the web.
  • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
  • it is playing an excellent role in managing our all relations.
Read full review
Zoho
  • Accountability for each employee work which is very vital for any organization
  • Making operations very simple even that a simple lay man would be able to perform detailed work like a pro
  • Data tracking in live was made possible
  • Using proper Manpower for the work they are apt.
Read full review
Zoho
  • Hooks into our website and can import data from forms.
  • Has great automation tools built in.
  • Reporting features are great.
  • Easy to learn, makes it easy for us to onboard new users onto it.
  • Fairly customizable. We have fine tuned it to work the way we need it to.
Read full review
Cons
Nimble
  • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
  • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
Read full review
Zoho
  • In C6, the new setup of permissions is not logical. Admins now have access to every application rather than specific applications, which impacts data confidentiality.
  • In C6, the new feature for having multiple environments is very limited as it does not work for ZOHO Creator applications that are linked to other Zoho Creator applications in the same workspace - which is not logical at all.
  • In C6, the revised permissions for Developers do not allow the developer to assign permissions to users or to publish forms, reports, pages, etc....which again is not logical.
Read full review
Zoho
  • Need some way to switch a field type without losing the pre-existing data.
  • The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
  • Frustrating that only 3 custom lookup fields are allowed per module in our license.
Read full review
Likelihood to Renew
Nimble
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Read full review
Zoho
Today Zoho Creator is included in our current plan from Zoho One, but if it was needed to pay apart it should be done because the software we created became very important for our team. The use of Zoho Creator contributes to endorse the Zoho One subscription year after year.
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Zoho
i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
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Usability
Nimble
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
Read full review
Zoho
Its quite easy if one has the need, interest and passion to build applications and solutions through low-code. One example would be, that my finance head who has absolutely nothing to do with tech and apps, is now able to create apps and manage Zoho Creator all by himself. So its all about the interest and how much time we put to learn the tool. Having said that, its quite easy to learn the tool and create anything that's within our scope of knowledge.
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Zoho
The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
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Reliability and Availability
Nimble
No answers on this topic
Zoho
In an earlier comment, I mentioned Zoho's excellent uptime. I have been using the system for over 6 years, and have experienced only momentary outages, and of those, only a hand full over the years. It is extremely reliable
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Zoho
In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
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Performance
Nimble
No answers on this topic
Zoho
We do not integrate Zoho with other systems at this time, but rarely are searches, database exports, record edits or creation tasks ever slow enough to notice. It is quite usable
Read full review
Zoho
I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
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Support Rating
Nimble
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
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Zoho
I recommend Zoho Creator very often. A lot of companies go big earlier than they need to and spend way too much on SalesForce & Marketo. I worked for a small company with some limited budget that pivoted to sell it's product to the Enterprise. Zoho Creator was incredibly easy to set up, intuitive to use, and contains all the most essential features that most users need and seek in SalesForce. We integrated with MailChimp & Unbounce and were able to be incredibly useful in acquiring leads, nurturing them, and tracking pipeline in Zoho Creator. Our small sales team found it very easy to use and loved it.
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Zoho
We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
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In-Person Training
Nimble
No answers on this topic
Zoho
No answers on this topic
Zoho
I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
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Online Training
Nimble
No answers on this topic
Zoho
No answers on this topic
Zoho
There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
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Implementation Rating
Nimble
No answers on this topic
Zoho
Even if it is a easy to use platform, it got some issues on the implementation that could easily handle by IT teams. In our scenario this team don't exist anymore, and the business/marketing team had their expectations that it was quickier to be implemented. So, consider a professional help on this implementation could be cost more (of cource) but it would be helpful to manage the issues and expectations.
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Zoho
When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
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Alternatives Considered
Nimble
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
Read full review
Zoho
Zoho Creator stands out for its balance of affordability, ease of use, and powerful customization options. While it may not offer the same level of enterprise-scale features as platforms like OutSystems or Mendix, it provides a robust solution that meets the needs of many businesses, especially those looking for an integrated, cost-effective low-code platform with strong support for both simple and complex applications.
Read full review
Zoho
Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
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Contract Terms and Pricing Model
Nimble
No answers on this topic
Zoho
No answers on this topic
Zoho
I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
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Scalability
Nimble
No answers on this topic
Zoho
Zoho is incredibly versatile. Much thought was put in to the way the platform functions. I've yet to face a situation where Zoho would not be able to do what I needed. That being said, because of its power, it can also be a bit intimidating technically. Simple needs are simple. More complex needs are ... more complex! Overall, it's a powerful, robust platform
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Zoho
We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
Read full review
Professional Services
Nimble
No answers on this topic
Zoho
No answers on this topic
Zoho
In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
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Return on Investment
Nimble
  • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
  • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
Read full review
Zoho
  • With using Zoho Creator we are able to build apps that we may otherwise pay a pretty penny for. We may risk some features we could get from a 3rd party app but the fact that the data we do collect can easily syn with our CRM and Accounting systems makes up for this.
  • Negatively speaking, it takes time to fine tune and really craft your application. I am not a coder, nor do I have a coding background, so patience is key as you design and build out your application.
Read full review
Zoho
  • because we are new to the CRM world, we wanted a product that was reasonably priced, yet had the features we were looking for
  • we have found a much higher customer engagement rate and ROI
  • we used to "lose" customers in our makeshift process. Now, all customers are being attended to.
Read full review
ScreenShots

Zoho Creator Screenshots

Screenshot of Multi-Platform App builderScreenshot of Dashboards created using Zoho CreatorScreenshot of An overview of Hotel management dashboardScreenshot of Schedule and manage eventsScreenshot of BI and AnalyticsScreenshot of Help Desk overview

Zoho CRM Screenshots

Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.