Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ON24
Score 8.8 out of 10
N/A
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.N/A
RingCentral Events
Score 7.4 out of 10
N/A
RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite.
$1,490
per year
Pricing
ON24RingCentral Events
Editions & Modules
No answers on this topic
Events 100
$1,490
per year
Events 500
$4,990
per year
Events 1,000
$9,490
per year
Events 2,000+
Contact Sales
per year
Offerings
Pricing Offerings
ON24RingCentral Events
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEach event license comes with an entitlement of 10 organizers. Organizers can run unlimited webinars, virtual, hybrid, and onsite events with annual plans.
More Pricing Information
Community Pulse
ON24RingCentral Events
Considered Both Products
ON24
Chose ON24
Prior to ON24 we used Zoom for the majority of our webinars. We still use Zoom, however, this is for much smaller events and where we would like to encourage more interaction between attendees. Zoom does not have the same capabilities, it is not customisable and you cannot add …
Chose ON24
We have evaluated Swapcard, Splash, Hopin, Zoom and Webex events. As we were already ON24 clients prior to the explosion of online events we have been happy to remain so.

A main point has been the pricing, their model is far more easier to manage than the pay per audience …
RingCentral Events
Chose RingCentral Events
Airmeet was the most comparable to Hopin. It had a very similar interface. The networking feature was a little better in my opinion because it offered "round tables" where you could see the table and see how many were already seated at the table and join the table if you wish. A…
Chose RingCentral Events
Hopin has always topped our evaluations as the best platform providing the most complete range of desired features for the price they offer. For us, they lead the way in events platforms, and unless the group of people is small, we will use them as our first option for events …
Top Pros
Top Cons
Features
ON24RingCentral Events
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
ON24
7.9
1 Ratings
5% below category average
RingCentral Events
-
Ratings
Responsive Design for Web Access8.21 Ratings00 Ratings
Mobile Application7.31 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.21 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
ON24
7.4
398 Ratings
13% below category average
RingCentral Events
-
Ratings
Calendar integration8.4342 Ratings00 Ratings
Meeting initiation7.03 Ratings00 Ratings
Integrates with social media2.02 Ratings00 Ratings
Record meetings / events8.7381 Ratings00 Ratings
Slideshows9.1378 Ratings00 Ratings
Event registration9.4375 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
ON24
8.6
401 Ratings
5% above category average
RingCentral Events
-
Ratings
Live chat7.03 Ratings00 Ratings
Audience polling9.5362 Ratings00 Ratings
Q&A9.4398 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
ON24
8.4
371 Ratings
2% above category average
RingCentral Events
-
Ratings
User authentication8.02 Ratings00 Ratings
Participant roles & permissions8.5361 Ratings00 Ratings
Confidential attendee list8.8345 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
ON24
8.4
375 Ratings
0% below category average
RingCentral Events
-
Ratings
Branding options8.9368 Ratings00 Ratings
Integration to Marketing Automation8.0322 Ratings00 Ratings
Attendee list export8.223 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
ON24
7.9
27 Ratings
3% below category average
RingCentral Events
-
Ratings
Email marketing7.725 Ratings00 Ratings
Audience engagement8.127 Ratings00 Ratings
Event analytics8.027 Ratings00 Ratings
Best Alternatives
ON24RingCentral Events
Small Businesses
OneCause
OneCause
Score 9.2 out of 10
BigMarker
BigMarker
Score 6.5 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
OneCause
OneCause
Score 9.2 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Whova
Whova
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ON24RingCentral Events
Likelihood to Recommend
8.9
(446 ratings)
8.4
(35 ratings)
Likelihood to Renew
7.2
(41 ratings)
8.0
(2 ratings)
Usability
6.4
(25 ratings)
8.7
(3 ratings)
Availability
7.7
(209 ratings)
-
(0 ratings)
Performance
4.5
(7 ratings)
-
(0 ratings)
Support Rating
6.9
(31 ratings)
7.3
(2 ratings)
In-Person Training
9.1
(3 ratings)
-
(0 ratings)
Online Training
5.9
(5 ratings)
-
(0 ratings)
Implementation Rating
1.0
(11 ratings)
-
(0 ratings)
Configurability
2.7
(5 ratings)
-
(0 ratings)
Ease of integration
1.0
(4 ratings)
-
(0 ratings)
Product Scalability
9.1
(215 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(5 ratings)
-
(0 ratings)
Vendor pre-sale
1.0
(6 ratings)
-
(0 ratings)
User Testimonials
ON24RingCentral Events
Likelihood to Recommend
ON24
Having a platform where you can engage customers. It’s not only about the presentation, the polling, and customer engagement allows us to get feedback from customers. A major win for us is that it requires zero software to be downloaded. Running it within the browser window is such a huge impact. When webinar providers have software involved there could be issues with the end user trying to install and run it due to security settings or software.
Read full review
RingCentral
Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
Read full review
Pros
ON24
  • Webinars hosted in ON24 run smoothly and never lag, and the help desk is very responsive.
  • Detailed analytics in every field include surveys, unique clicks, and downloads.
  • Registration details and multi-registration links in ON24 are very helpful and allow us to add additional registration fields and restrict certain domains.
Read full review
RingCentral
  • Awesome for managing several sets of panelists
  • Very easy to manage event attendees
  • Love the chat functionality during the events, enabling the audience to connect with each other
  • Hugely simple for anyone with little tech knowledge to design and run an event
  • Cost effective for the volume of events we run, where we need scale and quality
  • Live streaming an event is also very well catered for
  • Branding across the platform is simple to implement
Read full review
Cons
ON24
  • ON24 sometimes does not work well with some of our clients firewall and VPN if they are attempting to join from their office.
  • ON24 can sometimes freeze and our trainers are unable to resolve the issue and are forced to reschedule the session or move to another platform available.
  • ON24 does not track the correct data for our number of registrants for forums events. So, the analytics component is not valuable to us.
Read full review
RingCentral
  • The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
  • I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
Read full review
Likelihood to Renew
ON24
ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
Read full review
RingCentral
We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
Read full review
Usability
ON24
97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
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RingCentral
I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
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Reliability and Availability
ON24
ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
Read full review
RingCentral
No answers on this topic
Performance
ON24
Sometimes (it may be my computer) i cant login to ON24. I create a new PW and then i still cant get in. I clear cache/try new browser etc. and nothing works. I come back in a few hours and its like the problem never existed, its the strangest thing. Outside of that everything works pretty seamless. We've ran into a few bumps with Marketo talking to ON24 and passing reg through but have that figured out now. Not being able to be on a VPN when connecting to webcam on the presenter side does cause issues for our government speakers.
Read full review
RingCentral
No answers on this topic
Support Rating
ON24
ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
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RingCentral
For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
Read full review
In-Person Training
ON24
Most points of relevance were covered as far as I can remember.
Read full review
RingCentral
No answers on this topic
Online Training
ON24
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
Read full review
RingCentral
No answers on this topic
Implementation Rating
ON24
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
Read full review
RingCentral
No answers on this topic
Alternatives Considered
ON24
From what I've seen, ON24 is built specifically to meet the needs of event marketing (or marketing generally), versus the other platforms which are more about simply providing a mechanism to hold virtual meetings. The integration with sales and marketing systems is really valuable. I don't know about pricing differences, but if the competitors were comparable, I would still select ON24.
Read full review
RingCentral
We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
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Scalability
ON24
The ON24 platform is straightforward to use and train clients on, which is a huge plus. Clients appreciate its features and simplicity. Internally, we receive valuable analytical data from webinar events, enabling the organization to make data-driven decisions. This helps us optimize strategies and drive success for B2B businesses effectively.
Read full review
RingCentral
No answers on this topic
Return on Investment
ON24
  • We get a lot of MQLs from our webinars. The integration with SFDC is a game changer over platforms that don't offer that integration.
  • The addition of emojis and chat to our event consoles has greatly increased our engagement.
  • We love marketing the fact that on-demand viewers can still submit questions and we'll answer them by email. Who else can say that?
  • We would like to be able to make changes to all console elements after events have taken place. Sometimes stuff just needs to be updated.
  • As we improve our audience segmentation, we are looking forward to the segment customization options that are now available on the console.
  • The webinars ON24 sponsors provide us with some great ideas for improving our overall strategic marketing.
Read full review
RingCentral
  • Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees.
  • The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event.
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ScreenShots

ON24 Screenshots

Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.

RingCentral Events Screenshots

Screenshot of a session of RingCentral Events - with company branding, logo, and colors throughout.Screenshot of the event venue of RingCentral Events. This page is the reception, that displays the event description, speakers, and schedule. Attendees can navigate throughout the event by clicking on the tabs on the left.Screenshot of an example of event analytics available with each event. Organizers can see how the event performed but seeing live view of attendance, and see how each attendee engaged.Screenshot of the production studio available within RingCentral Events. This offers the ability to customize speaker layouts, preupload videos/slides, add or remove speakers from stage, and add branding to the video streams.Screenshot of the lead retrieval capability that allows for scanning for leads for on-site events.