PandaDoc vs. Pipedrive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PandaDoc
Score 8.6 out of 10
N/A
PandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.
$35
per month per seat
Pipedrive
Score 8.4 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
Pricing
PandaDocPipedrive
Editions & Modules
Starter
$35
per month per seat
Business
$65
per month per seat
Enterprise
Contact Sales
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
Offerings
Pricing Offerings
PandaDocPipedrive
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.Monthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
PandaDocPipedrive
Considered Both Products
PandaDoc
Chose PandaDoc
PandaDoc's integration with Pipedrive and template design capabilities helped it win out over these other services. Again, the major complaint is not having a radio button in as a form element. It is desperately needed and still means we are hanging on to these other services …
Chose PandaDoc
To be honest the competition is quite tight but where PandaDoc has excelled was in the integrations with sales CRM/pipeline software and how easy it is to convert a sales lead into a contract, and automatically feeding this information back into your sales pipeline to retain …
Chose PandaDoc
PandaDoc was 100% easier to use and looked way more professional. There wasn't much of a competition to be honest and I don't even have to bother looking anywhere else as [I'm] super pleased with what PandaDoc offers me.
Chose PandaDoc
  • Not as trusted as DocuSign but far more flexible.
  • Not as pretty as Qwilr but far more accessible.
  • Not as many workflow functions as HelloSign but far more functional.
Chose PandaDoc
We use both Yesware for email tracking and PandaDoc for everything proposal and quote related.
Pipedrive
Chose Pipedrive
Pipedrive's integrations are so much better. Pipedrive has a much better user interface, the email tracking functionality is very handy, Pipedrive has a better interface in displaying people's contact details and our notes on them, and most importantly, Pipedrive allows us to …
Chose Pipedrive
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back …
Features
PandaDocPipedrive
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
PandaDoc
-
Ratings
Pipedrive
7.9
68 Ratings
1% above category average
Customer data management / contact management00 Ratings8.724 Ratings
Workflow management00 Ratings7.721 Ratings
Territory management00 Ratings6.514 Ratings
Opportunity management00 Ratings8.365 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.764 Ratings
Contract management00 Ratings8.217 Ratings
Quote & order management00 Ratings7.214 Ratings
Interaction tracking00 Ratings8.521 Ratings
Channel / partner relationship management00 Ratings7.116 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
PandaDoc
-
Ratings
Pipedrive
2.9
7 Ratings
91% below category average
Case management00 Ratings4.76 Ratings
Call center management00 Ratings1.15 Ratings
Help desk management00 Ratings3.16 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
PandaDoc
-
Ratings
Pipedrive
7.5
49 Ratings
4% below category average
Lead management00 Ratings7.449 Ratings
Email marketing00 Ratings7.513 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
PandaDoc
-
Ratings
Pipedrive
6.7
67 Ratings
14% below category average
Task management00 Ratings7.964 Ratings
Billing and invoicing management00 Ratings4.15 Ratings
Reporting00 Ratings8.163 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
PandaDoc
-
Ratings
Pipedrive
7.7
68 Ratings
0% below category average
Forecasting00 Ratings7.619 Ratings
Pipeline visualization00 Ratings8.268 Ratings
Customizable reports00 Ratings7.516 Ratings
Customization
Comparison of Customization features of Product A and Product B
PandaDoc
-
Ratings
Pipedrive
6.4
64 Ratings
18% below category average
Custom fields00 Ratings8.464 Ratings
Custom objects00 Ratings8.454 Ratings
Scripting environment00 Ratings1.04 Ratings
API for custom integration00 Ratings7.646 Ratings
Security
Comparison of Security features of Product A and Product B
PandaDoc
-
Ratings
Pipedrive
6.7
62 Ratings
23% below category average
Single sign-on capability00 Ratings6.112 Ratings
Role-based user permissions00 Ratings7.260 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
PandaDoc
-
Ratings
Pipedrive
1.1
5 Ratings
149% below category average
Social data00 Ratings1.15 Ratings
Social engagement00 Ratings1.15 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
PandaDoc
-
Ratings
Pipedrive
3.6
7 Ratings
70% below category average
Marketing automation00 Ratings3.67 Ratings
Compensation management00 Ratings3.54 Ratings
Platform
Comparison of Platform features of Product A and Product B
PandaDoc
-
Ratings
Pipedrive
8.2
61 Ratings
7% above category average
Mobile access00 Ratings8.261 Ratings
Best Alternatives
PandaDocPipedrive
Small Businesses
Foxit eSign
Foxit eSign
Score 9.2 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
Creatio
Creatio
Score 9.0 out of 10
Enterprises
DocuSign
DocuSign
Score 8.7 out of 10
Creatio
Creatio
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PandaDocPipedrive
Likelihood to Recommend
8.6
(329 ratings)
8.0
(71 ratings)
Likelihood to Renew
9.1
(18 ratings)
8.0
(3 ratings)
Usability
8.3
(23 ratings)
9.0
(25 ratings)
Availability
9.1
(4 ratings)
8.2
(1 ratings)
Performance
9.6
(21 ratings)
-
(0 ratings)
Support Rating
6.1
(23 ratings)
8.5
(15 ratings)
Implementation Rating
6.3
(4 ratings)
8.2
(1 ratings)
Configurability
2.8
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(20 ratings)
-
(0 ratings)
Product Scalability
8.6
(4 ratings)
-
(0 ratings)
Vendor post-sale
9.7
(20 ratings)
-
(0 ratings)
Vendor pre-sale
6.7
(4 ratings)
-
(0 ratings)
User Testimonials
PandaDocPipedrive
Likelihood to Recommend
PandaDoc
Best suited for after demonstrations when requested by the prospect when they are looking for pricing with T&C. The data room is also great that acts like a drop box for opportunities and their contacts. Helps share pertinent information with others in the organization.
Read full review
Pipedrive Inc.
Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
Read full review
Pros
PandaDoc
  • Allows clients to remotely execute documents.
  • Tracks the progress of document execution.
  • Emails clients to remind them to sign documents so we don't have to follow up.
  • Emails us when documents have been fully executed.
  • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
Read full review
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Cons
PandaDoc
  • Sometimes the fillable fields don't automatically map properly and you have to manually adjust.
  • Plan tiers and pricing recently changed, so now we get less value and less features (limited templates, no more pricing tables or invoicing/connected payment) for the same price, which is pricy for a small business.
  • Easier, integrated invoicing as an included feature (so we don't have to use a different software for invoicing/payment collection) would be ideal. You have to upgrade to the Business Plan for this.
Read full review
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Likelihood to Renew
PandaDoc
The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
Read full review
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Usability
PandaDoc
Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
Read full review
Pipedrive Inc.
Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
Read full review
Reliability and Availability
PandaDoc
We haven't had any real issues regarding downtime as of yet.
Read full review
Pipedrive Inc.
No answers on this topic
Performance
PandaDoc
The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
Read full review
Pipedrive Inc.
No answers on this topic
Support Rating
PandaDoc
Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
Read full review
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
Implementation Rating
PandaDoc
Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
Read full review
Pipedrive Inc.
Experiment is the only way to start
Read full review
Alternatives Considered
PandaDoc
We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time.
Read full review
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
Scalability
PandaDoc
It's scalable
Read full review
Pipedrive Inc.
No answers on this topic
Return on Investment
PandaDoc
  • We have greatly increased the efficiency in which we can get signatures from individuals for documents and increase productivity.
  • We have been able to find older documents very easily.
  • W-9 have been very difficult due to Section 3, but this was addressed with conditional logic
Read full review
Pipedrive Inc.
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
ScreenShots

PandaDoc Screenshots

Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.

Pipedrive Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of