TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Really Simple Systems

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

    $8

    per month

    SAP Sales Cloud

    Score8.7 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    Really Simple SystemsSAP Sales Cloud
    Editions & Modules
    Free CRM
    $0
    2 Users and 100 Company Records
    Starter
    $15
    per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
    Professional
    $33
    per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
    Enterprise
    $50
    per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Really Simple SystemsSAP Sales Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans include free customer support and setup help.
    More Pricing Information
    Community Pulse
    Really Simple SystemsSAP Sales Cloud
    Considered Both Products
    Really Simple Systems
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    18 Answers
    91%
    Would buy again
    120 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    16 Answers
    95%
    Delivers good value for the price
    111 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    18 Answers
    96%
    Happy with the feature set
    127 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    93%
    Lived up to sales and marketing promises
    98 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    89%
    Implementation went as expected
    99 Answers
    Features
    Really Simple SystemsSAP Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Really Simple Systems and SAP Sales Cloud
    Feature
    Really Simple Systems
    7.2
    33 Ratings
    8% below category average
    SAP Sales Cloud
    8.5
    153 Ratings
    8% above category average
    Customer data management / contact management7.833 Ratings8.3145 Ratings
    Workflow management7.213 Ratings8.7147 Ratings
    Territory management6.98 Ratings8.2131 Ratings
    Opportunity management7.727 Ratings9.0143 Ratings
    Integration with email client (e.g., Outlook or Gmail)6.325 Ratings8.2137 Ratings
    Interaction tracking7.525 Ratings8.9138 Ratings
    Contract management00 Ratings7.9134 Ratings
    Quote & order management00 Ratings8.7134 Ratings
    Channel / partner relationship management00 Ratings8.5132 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Really Simple Systems and SAP Sales Cloud
    Feature
    Really Simple Systems
    7.2
    25 Ratings
    7% below category average
    SAP Sales Cloud
    8.9
    131 Ratings
    14% above category average
    Case management7.423 Ratings8.8126 Ratings
    Help desk management7.024 Ratings8.9116 Ratings
    Call center management00 Ratings9.2115 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Really Simple Systems and SAP Sales Cloud
    Feature
    Really Simple Systems
    7.1
    27 Ratings
    9% below category average
    SAP Sales Cloud
    8.1
    132 Ratings
    5% above category average
    Lead management7.024 Ratings8.1131 Ratings
    Email marketing7.220 Ratings8.1113 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Really Simple Systems and SAP Sales Cloud
    Feature
    Really Simple Systems
    7.0
    29 Ratings
    9% below category average
    SAP Sales Cloud
    8.3
    144 Ratings
    8% above category average
    Task management7.127 Ratings8.4136 Ratings
    Reporting6.925 Ratings8.2132 Ratings
    Billing and invoicing management00 Ratings8.4114 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Really Simple Systems and SAP Sales Cloud
    Feature
    Really Simple Systems
    6.5
    25 Ratings
    16% below category average
    SAP Sales Cloud
    8.4
    142 Ratings
    9% above category average
    Forecasting6.320 Ratings8.1132 Ratings
    Pipeline visualization6.321 Ratings9.0133 Ratings
    Customizable reports6.824 Ratings8.1137 Ratings
    Customization
    Comparison of Customization features of Really Simple Systems and SAP Sales Cloud
    Feature
    Really Simple Systems
    6.8
    28 Ratings
    12% below category average
    SAP Sales Cloud
    8.2
    139 Ratings
    7% above category average
    Custom fields7.128 Ratings7.9139 Ratings
    Custom objects6.824 Ratings7.9132 Ratings
    API for custom integration6.517 Ratings8.2124 Ratings
    Scripting environment00 Ratings8.6115 Ratings
    Platform
    Comparison of Platform features of Really Simple Systems and SAP Sales Cloud
    Feature
    Really Simple Systems
    6.8
    21 Ratings
    11% below category average
    SAP Sales Cloud
    8.2
    123 Ratings
    7% above category average
    Mobile access6.821 Ratings8.2123 Ratings
    Security
    Comparison of Security features of Really Simple Systems and SAP Sales Cloud
    Feature
    Really Simple Systems
    7.8
    28 Ratings
    7% below category average
    SAP Sales Cloud
    9.2
    142 Ratings
    9% above category average
    Role-based user permissions7.828 Ratings9.1136 Ratings
    Single sign-on capability00 Ratings9.3136 Ratings
    Social CRM
    Comparison of Social CRM features of Really Simple Systems and SAP Sales Cloud
    Feature
    Really Simple Systems
    -
    Ratings
    SAP Sales Cloud
    9.1
    99 Ratings
    19% above category average
    Social data00 Ratings8.799 Ratings
    Social engagement00 Ratings9.495 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Really Simple Systems and SAP Sales Cloud
    Feature
    Really Simple Systems
    -
    Ratings
    SAP Sales Cloud
    8.5
    118 Ratings
    12% above category average
    Marketing automation00 Ratings8.3114 Ratings
    Compensation management00 Ratings8.794 Ratings
    Best Alternatives
    Really Simple SystemsSAP Sales Cloud
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Really Simple SystemsSAP Sales Cloud
    Likelihood to Recommend
    7.6
    (34 ratings)
    8.5
    (164 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.1
    (15 ratings)
    Usability
    7.8
    (18 ratings)
    7.0
    (10 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    8.0
    (17 ratings)
    5.8
    (13 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.6
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.6
    (124 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Really Simple SystemsSAP Sales Cloud
    Likelihood to Recommend
    Really Simple Systems
    If you have a customer/job where there are steps to be followed such as quotes, follow up, purchase orders received, etc. You can set reminders for a member of the team with their next step and they will be sent reminders. Works well as long as it is kept updated.
    Incentivized
    Read full review
    SAP
    SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
    Incentivized
    Read full review
    Pros
    Really Simple Systems
    • Can send out marketing emailers within 5 minutes of an industry-specific update from any device
    • Sales dashboard [can be] built how I want it using the Really Simple Systems widgets
    • Activity integration from email accounts included
    • Manage my sales pipeline opportunities effectively
    Read full review
    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
    Read full review
    Cons
    Really Simple Systems
    • Resends - I would like a simple [one-click] function to resend email campaigns to [non-openers.]
    • [Emails] that have been created but not sent or attached to a campaign I would like to see a place that they could be in [the] draft so I can come back to them at a later date without them appearing on the email list[.]
    Incentivized
    Read full review
    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Likelihood to Renew
    Really Simple Systems
    No answers on this topic
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
    Read full review
    Usability
    Really Simple Systems
    Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts.
    Incentivized
    Read full review
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
    Read full review
    Reliability and Availability
    Really Simple Systems
    No answers on this topic
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Support Rating
    Really Simple Systems
    Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between.
    Incentivized
    Read full review
    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    Online Training
    Really Simple Systems
    No answers on this topic
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    Implementation Rating
    Really Simple Systems
    No answers on this topic
    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
    Read full review
    Alternatives Considered
    Really Simple Systems
    We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.]
    Incentivized
    Read full review
    SAP
    These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
    Incentivized
    Read full review
    Scalability
    Really Simple Systems
    No answers on this topic
    SAP
    1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
    Incentivized
    Read full review
    Return on Investment
    Really Simple Systems
    • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
    • Very positive impact on our current review of marketing and sales strategy.
    Incentivized
    Read full review
    SAP
    • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
    • Standard templates facilitate easy and efficient lead interaction.
    • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
    Incentivized
    Read full review
    ScreenShots

    Really Simple Systems Screenshots

    Screenshot of Accounts PageScreenshot of Tasks PageScreenshot of Marketing Dashboard

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization