Sage HR vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sage HR
Score 8.0 out of 10
Small Businesses (1-50 employees)
Sage HR is HR software for small to medium businesses. The vendor states Sage HR is designed to be easy to use, and automates every step of the human resource process. Sage HR is designed with modular functionality to be customized for users' needs. According to the vendor, key differentiators include: 1. Easy to use 2. Modular functionality 2. Automates the end-to-end HR process 3. There's a mobile app (iOS & Android) 5. Feature…
$5.50
per month
UKG Pro
Score 8.1 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
Sage HRUKG Pro
Editions & Modules
Expenses Management
$1.50
per user, per month
Performance Management
$3.00
per user, per month
Shift Scheduling
$3.00
per user, per month
Timesheets
$3.00
per user, per month
Leave Management
$5.50
per user, per month
Recruitment
$200.00
per user, per month
No answers on this topic
Offerings
Pricing Offerings
Sage HRUKG Pro
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe modular product. - No hidden fees - Cancel anytime - No credit card required
More Pricing Information
Community Pulse
Sage HRUKG Pro
Features
Sage HRUKG Pro
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Sage HR
7.0
12 Ratings
12% below category average
UKG Pro
7.9
934 Ratings
0% below category average
Employee demographic data8.211 Ratings8.4846 Ratings
Employment history8.311 Ratings8.3872 Ratings
Job profiles and administration7.09 Ratings8.0841 Ratings
Organizational charting6.511 Ratings7.0738 Ratings
Organization and location management6.59 Ratings7.9751 Ratings
Compliance data (COBRA, OSHA, etc.)5.54 Ratings7.4597 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.9826 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Sage HR
7.5
2 Ratings
6% below category average
UKG Pro
8.2
852 Ratings
2% above category average
Support for external payroll vendors7.01 Ratings7.9404 Ratings
Reimbursement management8.12 Ratings8.057 Ratings
Pay calculation00 Ratings8.6806 Ratings
Off-cycle/On-Demand payment00 Ratings8.4313 Ratings
Benefit plan administration00 Ratings7.9728 Ratings
Direct deposit files00 Ratings8.5794 Ratings
Salary revision and increment management00 Ratings8.1657 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Sage HR
7.4
12 Ratings
9% below category average
UKG Pro
7.9
655 Ratings
3% below category average
Approval workflow6.912 Ratings7.8582 Ratings
Balance details7.912 Ratings7.9610 Ratings
Annual carry-forward and encashment7.59 Ratings7.8507 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Sage HR
7.5
11 Ratings
8% below category average
UKG Pro
8.3
901 Ratings
2% above category average
View and generate pay and benefit information8.03 Ratings8.3870 Ratings
Update personal information8.711 Ratings8.5874 Ratings
View company policy documentation6.59 Ratings8.5645 Ratings
Employee recognition6.79 Ratings7.7339 Ratings
View job history7.98 Ratings8.5855 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Sage HR
3.8
6 Ratings
71% below category average
UKG Pro
8.0
228 Ratings
1% above category average
Tracking of all physical assets3.86 Ratings8.0228 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Sage HR
5.9
11 Ratings
24% below category average
UKG Pro
7.4
838 Ratings
2% below category average
Report builder6.710 Ratings7.7815 Ratings
Pre-built reports6.610 Ratings7.6827 Ratings
Ability to combine HR data with external data4.53 Ratings7.0576 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Sage HR
8.2
9 Ratings
3% above category average
UKG Pro
8.0
638 Ratings
1% above category average
New hire portal8.19 Ratings8.1631 Ratings
Manager tracking tools8.38 Ratings7.8510 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Sage HR
5.9
8 Ratings
31% below category average
UKG Pro
7.5
433 Ratings
7% below category average
Corporate goal setting6.07 Ratings7.1340 Ratings
Individual goal setting4.98 Ratings7.5412 Ratings
Line-of sight-visibility6.28 Ratings7.4294 Ratings
Performance tracking6.48 Ratings7.9383 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Sage HR
5.5
8 Ratings
36% below category average
UKG Pro
7.4
537 Ratings
7% below category average
Performance plans5.88 Ratings7.6479 Ratings
Performance improvement plans3.87 Ratings7.0378 Ratings
Review status tracking5.68 Ratings7.8494 Ratings
Review reminders6.98 Ratings7.2464 Ratings
Multiple review frequency5.28 Ratings7.6390 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Sage HR
4.3
4 Ratings
57% below category average
UKG Pro
7.1
234 Ratings
9% below category average
Create succession plans/pools4.14 Ratings6.8188 Ratings
Candidate ranking3.82 Ratings7.4202 Ratings
Candidate search5.32 Ratings7.4205 Ratings
Candidate development4.14 Ratings7.0186 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Sage HR
3.2
3 Ratings
83% below category average
UKG Pro
7.8
525 Ratings
1% above category average
Job Requisition Management3.53 Ratings7.8494 Ratings
Company Website Posting2.02 Ratings8.1484 Ratings
Publish to Social Media2.01 Ratings7.5384 Ratings
Job Search Site Posting2.02 Ratings7.6447 Ratings
Duplicate Candidate Prevention2.02 Ratings7.4378 Ratings
Applicant Tracking7.02 Ratings7.9481 Ratings
Notifications and Alerts4.02 Ratings8.1446 Ratings
Best Alternatives
Sage HRUKG Pro
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.6 out of 10
PeopleStrong
PeopleStrong
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Sage HRUKG Pro
Likelihood to Recommend
7.5
(13 ratings)
8.3
(954 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(196 ratings)
Usability
9.0
(3 ratings)
7.8
(189 ratings)
Availability
-
(0 ratings)
10.0
(75 ratings)
Performance
-
(0 ratings)
10.0
(332 ratings)
Support Rating
9.1
(5 ratings)
4.3
(495 ratings)
In-Person Training
-
(0 ratings)
9.9
(87 ratings)
Online Training
-
(0 ratings)
7.9
(205 ratings)
Implementation Rating
-
(0 ratings)
8.1
(86 ratings)
Configurability
-
(0 ratings)
7.1
(77 ratings)
Ease of integration
-
(0 ratings)
10.0
(66 ratings)
Product Scalability
-
(0 ratings)
10.0
(94 ratings)
Vendor post-sale
-
(0 ratings)
9.9
(56 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(49 ratings)
User Testimonials
Sage HRUKG Pro
Likelihood to Recommend
Sage
Keeping an accurate time off calendar, with specific buckets, is extremely important. It has helped my company grow without having to manage things in Excel. Also, implementing an annual review process by using CakeHR has been very clean and transparent with my employees. This also allows me to see year over year. In years past, we used Word or a Jotform which made it challenging to pull up years past.
Read full review
UKG
I would say, well, I don't want to focus on less appropriate. I want to be well suited. I really feel like if the transparency with our count rep and then just diving in onto how to problem solve and how to troubleshoot, I think that's most important with that.
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Pros
Sage
  • Employee self service - the apps and desktops GUIs are very intuitive.
  • Leave management - this manages itself through the app and system, saves lots of admin.
  • Customization - you can tailor the system more and more to suit your specific needs.
  • Updates and Customer Service - the CakeHR team gave dedicated a lot of time to bring out weekly updates and systems improvements which shows they are dedicated to making this a great product - the fact that they were bought by Se recently is also testament to their ongoing mission.
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
Sage
  • Some features available in other HR products have not been available in Cake in the past (Performance, ATS), however, these are being rolled out now.
  • The user experience for the Admin interface is not completely intuitive.
  • Overall look and feel could be updated one day.
Read full review
UKG
  • Onboarding and recruiting need an environment that is more stable and dependable.
  • Core Benefits could be enhanced to allow OE and LE events via the mobile app.
  • Service and support need to be increased; days and weeks now, when we first went live, it was minutes and hours.
  • Adapting all version of time management into one or two versions, at no cost to the customer would allow the resources from UTA, UTM and WFM Classic to be directed to future enhancements and would allow support services to be increased for the 2 remaining platforms.
Read full review
Likelihood to Renew
Sage
No answers on this topic
UKG
We have been a customer since 2015, we have gone to market and find that UKG Pro product is both user friendly for administrators as well as the employee. The qualify of support and service of UKG team is valued and we trust the product.
Read full review
Usability
Sage
payroll process is good Sage HR - web version gives good demographic data uploading to Super portal is good uploading to ATO portal is good giving various reports to Managers is good
Read full review
UKG
It gets the job done, but not with a few deep sighs. Once you know where stuff lives, it's manageable, but the first learning curve is steep, some menus feel buried. However, it's consistent, reliable and doesn't crash on me, which counts for a lot. With a little UI glow up it could push into a 9 zone.
Read full review
Reliability and Availability
Sage
No answers on this topic
UKG
For the most part UltiPro has been reliable, but it could definitely be better. There have been several notable server issues where we were unable to access the product or unable to utilize some of the features. Customer support is usually quick to respond to questions about these issues, but they do not proactively reach out to customers whose environments have been effected by outages
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Performance
Sage
No answers on this topic
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
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Support Rating
Sage
Customer support is amazing. There are times I post a question and I don't get back to support. They will always follow-up with an email to make sure our questions are answered. I even had a call with Julianna who was wonderful and very personable. You definitely get a level us service that exceeds most companies. Keep up the good work CakeHR.
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UKG
The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
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In-Person Training
Sage
No answers on this topic
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
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Online Training
Sage
No answers on this topic
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
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Implementation Rating
Sage
No answers on this topic
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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Alternatives Considered
Sage
Bamboo is more versatile for large enterprises where as Sage HR is better for smaller/mid-size businesses. Both systems have very similar features and functionality. Sage HR has great tools for companies with multiple locations which has benefitted us in tracking employees' time, resources, and performance. Both have similar customer service and it really comes down to what features you are wanting to focus on as a business.
Read full review
UKG
We used ADP WFN prior to switching to UKG. We interviewed three different payroll companies to see what our options were. UKG stood out and aligned with our company values. The sales team was very helpful and asked questions about what we were currently doing and how they could assist with simplifying things. I personally had a side meeting with them to see if there were options for a process that we manually process and if UKG could actually eliminate the process. We came to the conclusion that we weren't able to get it 100%, but we could pull 80% of what we needed from UKG, and then we would only need to manipulate 20% of the information. It was also determined from that meeting that we wouldn't need to pay extra to have a special report built. The customer service is what we were sold on. The other companies that we looked at didn't give us the confidence that their customer service would be any better than what we previously had.
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Scalability
Sage
No answers on this topic
UKG
Read full review
Return on Investment
Sage
  • Saved me lots of admin time with employee self service.
  • I can run this system by myself for over 100 employees so no need to hire extra staff to manage.
  • Easy performance management allows the business to review and appraise employees and make everything more efficient (cost and time).
Read full review
UKG
  • Personally as a veteran user of UKG Pro, in past employers I have seen many amazing increases in employee engagement and ROI.
  • With QuVa, we are still very new to the UKG Pro platform and are just now beginning to get out of the implementation phase where we can start measuring the change. I will be looking for changes in Overtime spending to reduce as a result of more informative and actionable dashboards for managers to monitor overtime and timeclock abuses in real time. I am also expecting employees to engage more with new features being pushed out to the mobile app.
Read full review
ScreenShots

Sage HR Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice