TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about UKG Pro

Please fill out the form below to get in touch.

UKG

Connect with UKG

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with UKG so that UKG and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sage HR

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    Sage HR is HR software for small to medium businesses. The vendor states Sage HR is designed to be easy to use, and automates every step of the human resource process. Sage HR is designed with modular functionality to be customized for users' needs. According to the vendor, key differentiators include: 1. Easy to use 2. Modular functionality 2. Automates the end-to-end HR process 3. There's a mobile app (iOS & Android) 5. Feature…

    $5.50

    per month

    UKG Pro

    Score8.1 out of 10
    N/AUKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
    Pricing
    Sage HRUKG Pro
    Editions & Modules
    Expenses Management
    $1.50
    per user, per month
    Performance Management
    $3.00
    per user, per month
    Shift Scheduling
    $3.00
    per user, per month
    Timesheets
    $3.00
    per user, per month
    Leave Management
    $5.50
    per user, per month
    Recruitment
    $200.00
    per user, per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Sage HRUKG Pro
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe modular product. - No hidden fees - Cancel anytime - No credit card required
    More Pricing Information
    Features
    Sage HRUKG Pro
    Human Resource Management
    Comparison of Human Resource Management features of Sage HR and UKG Pro
    Feature
    Sage HR
    6.9
    12 Ratings
    17% below category average
    UKG Pro
    7.8
    954 Ratings
    5% below category average
    Employee demographic data9.011 Ratings8.5864 Ratings
    Employment history8.211 Ratings8.2889 Ratings
    Job profiles and administration7.99 Ratings7.9860 Ratings
    Organizational charting4.011 Ratings7.2754 Ratings
    Organization and location management7.09 Ratings8.0767 Ratings
    Compliance data (COBRA, OSHA, etc.)5.54 Ratings7.3605 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.5841 Ratings
    Payroll Management
    Comparison of Payroll Management features of Sage HR and UKG Pro
    Feature
    Sage HR
    7.5
    2 Ratings
    9% below category average
    UKG Pro
    7.9
    868 Ratings
    4% below category average
    Support for external payroll vendors7.01 Ratings7.6413 Ratings
    Reimbursement management8.02 Ratings8.057 Ratings
    Pay calculation00 Ratings8.0822 Ratings
    Off-cycle/On-Demand payment00 Ratings8.1327 Ratings
    Benefit plan administration00 Ratings7.5738 Ratings
    Direct deposit files00 Ratings8.3808 Ratings
    Salary revision and increment management00 Ratings8.1666 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Sage HR and UKG Pro
    Feature
    Sage HR
    6.8
    12 Ratings
    19% below category average
    UKG Pro
    7.6
    676 Ratings
    8% below category average
    Approval workflow4.012 Ratings7.5602 Ratings
    Balance details8.212 Ratings7.6632 Ratings
    Annual carry-forward and encashment8.19 Ratings7.6523 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Sage HR and UKG Pro
    Feature
    Sage HR
    6.3
    11 Ratings
    27% below category average
    UKG Pro
    7.8
    921 Ratings
    6% below category average
    View and generate pay and benefit information8.03 Ratings8.0888 Ratings
    Update personal information8.311 Ratings8.2893 Ratings
    View company policy documentation3.99 Ratings7.7658 Ratings
    Employee recognition3.29 Ratings7.2345 Ratings
    View job history8.08 Ratings8.0872 Ratings
    Asset Management
    Comparison of Asset Management features of Sage HR and UKG Pro
    Feature
    Sage HR
    4.8
    6 Ratings
    51% below category average
    UKG Pro
    7.5
    232 Ratings
    7% below category average
    Tracking of all physical assets4.86 Ratings7.5232 Ratings
    HR Reporting
    Comparison of HR Reporting features of Sage HR and UKG Pro
    Feature
    Sage HR
    5.8
    11 Ratings
    27% below category average
    UKG Pro
    7.0
    856 Ratings
    8% below category average
    Report builder7.110 Ratings7.2830 Ratings
    Pre-built reports7.910 Ratings7.1845 Ratings
    Ability to combine HR data with external data2.33 Ratings6.6589 Ratings
    Onboarding
    Comparison of Onboarding features of Sage HR and UKG Pro
    Feature
    Sage HR
    7.7
    9 Ratings
    4% below category average
    UKG Pro
    7.8
    650 Ratings
    3% below category average
    New hire portal7.39 Ratings8.0643 Ratings
    Manager tracking tools8.18 Ratings7.5522 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Sage HR and UKG Pro
    Feature
    Sage HR
    6.0
    8 Ratings
    30% below category average
    UKG Pro
    7.5
    442 Ratings
    8% below category average
    Corporate goal setting6.87 Ratings7.3348 Ratings
    Individual goal setting3.38 Ratings7.4421 Ratings
    Line-of sight-visibility6.98 Ratings7.6302 Ratings
    Performance tracking7.08 Ratings7.6390 Ratings
    Performance Management
    Comparison of Performance Management features of Sage HR and UKG Pro
    Feature
    Sage HR
    5.1
    8 Ratings
    44% below category average
    UKG Pro
    7.4
    547 Ratings
    8% below category average
    Performance plans6.08 Ratings7.5489 Ratings
    Performance improvement plans2.27 Ratings6.9386 Ratings
    Review status tracking6.08 Ratings7.5503 Ratings
    Review reminders8.08 Ratings7.4473 Ratings
    Multiple review frequency3.38 Ratings7.5397 Ratings
    Succession Planning
    Comparison of Succession Planning features of Sage HR and UKG Pro
    Feature
    Sage HR
    2.8
    4 Ratings
    95% below category average
    UKG Pro
    7.1
    238 Ratings
    11% below category average
    Create succession plans/pools2.34 Ratings6.7191 Ratings
    Candidate ranking2.22 Ratings7.2205 Ratings
    Candidate search4.22 Ratings7.5209 Ratings
    Candidate development2.34 Ratings7.0189 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Sage HR and UKG Pro
    Feature
    Sage HR
    2.9
    3 Ratings
    93% below category average
    UKG Pro
    7.4
    536 Ratings
    7% below category average
    Job Requisition Management1.33 Ratings7.4504 Ratings
    Company Website Posting2.02 Ratings7.5495 Ratings
    Publish to Social Media2.01 Ratings7.1392 Ratings
    Job Search Site Posting2.02 Ratings7.3457 Ratings
    Duplicate Candidate Prevention2.02 Ratings7.1387 Ratings
    Applicant Tracking7.02 Ratings7.6492 Ratings
    Notifications and Alerts4.02 Ratings7.5457 Ratings
    Best Alternatives
    Sage HRUKG Pro
    Small Businesses
    UZIO
    Score9.4 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sage HRUKG Pro
    Likelihood to Recommend
    8.9
    (13 ratings)
    8.0
    (1096 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (197 ratings)
    Usability
    8.2
    (3 ratings)
    7.9
    (333 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (76 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (333 ratings)
    Support Rating
    9.1
    (5 ratings)
    7.5
    (496 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (88 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (206 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (87 ratings)
    Configurability
    -
    (0 ratings)
    8.7
    (78 ratings)
    Ease of integration
    -
    (0 ratings)
    5.9
    (68 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (95 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.4
    (57 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (50 ratings)
    User Testimonials
    Sage HRUKG Pro
    Likelihood to Recommend
    Sage
    Keeping an accurate time off calendar, with specific buckets, is extremely important. It has helped my company grow without having to manage things in Excel. Also, implementing an annual review process by using CakeHR has been very clean and transparent with my employees. This also allows me to see year over year. In years past, we used Word or a Jotform which made it challenging to pull up years past.
    Incentivized
    Read full review
    UKG
    I feel UKG Pro has been so horribly rolled out at the City of Houston. I'm amazed that, as a system administrator, it even works at all. In my opinion, the greatest expense the city has budgeted is managed by a shoe-string, janky, bug-ridden mess. I truly hope UKG is bought out for 2 cents and scattered to dust. In my opinion, terrible maintenance and support, the worst consultants money can buy, the sleaziest sales accountants. This system tries my patience as a lead system administrator and I would caution anyone considering bringing in this mess to their business. It's been a year now, and we still have workarounds and bugs daily.
    Read full review
    Pros
    Sage
    • Employee self service - the apps and desktops GUIs are very intuitive.
    • Leave management - this manages itself through the app and system, saves lots of admin.
    • Customization - you can tailor the system more and more to suit your specific needs.
    • Updates and Customer Service - the CakeHR team gave dedicated a lot of time to bring out weekly updates and systems improvements which shows they are dedicated to making this a great product - the fact that they were bought by Se recently is also testament to their ongoing mission.
    Incentivized
    Read full review
    UKG
    • UKG has an amazing support team to reach out to if assistance is needed
    • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
    • UKG Pro is very configurable to meet the specific needs of companies
    • It is easy to use and navigate
    • The mobile app is loved by all employees and provides on-demand access
    • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
    • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
    Incentivized
    Read full review
    Cons
    Sage
    • Some features available in other HR products have not been available in Cake in the past (Performance, ATS), however, these are being rolled out now.
    • The user experience for the Admin interface is not completely intuitive.
    • Overall look and feel could be updated one day.
    Read full review
    UKG
    • Teachers that are hard functionality. Okay. I would say the most issues that we've had is the admins or the HR department losing their access and it throws us for a loop. It's like, what happened? What's going on? So that's the main thing. And then some of our employees struggle with the hourly employees try to struggle with timekeeping as in clocking in and clocking out. But we got that resolved. Thank you UKG Pro. And our employees are happy again. I would recommend UKG Pro.
    Incentivized
    Read full review
    Likelihood to Renew
    Sage
    No answers on this topic
    UKG
    We have been a customer since 2015, we have gone to market and find that UKG Pro product is both user friendly for administrators as well as the employee. The qualify of support and service of UKG team is valued and we trust the product.
    Incentivized
    Read full review
    Usability
    Sage
    payroll process is good Sage HR - web version gives good demographic data uploading to Super portal is good uploading to ATO portal is good giving various reports to Managers is good
    Incentivized
    Read full review
    UKG
    It gets the job done, but not with a few deep sighs. Once you know where stuff lives, it's manageable, but the first learning curve is steep, some menus feel buried. However, it's consistent, reliable and doesn't crash on me, which counts for a lot. With a little UI glow up it could push into a 9 zone.
    Incentivized
    Read full review
    Reliability and Availability
    Sage
    No answers on this topic
    UKG
    For the most part UltiPro has been reliable, but it could definitely be better. There have been several notable server issues where we were unable to access the product or unable to utilize some of the features. Customer support is usually quick to respond to questions about these issues, but they do not proactively reach out to customers whose environments have been effected by outages
    Read full review
    Performance
    Sage
    No answers on this topic
    UKG
    Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
    Incentivized
    Read full review
    Support Rating
    Sage
    Customer support is amazing. There are times I post a question and I don't get back to support. They will always follow-up with an email to make sure our questions are answered. I even had a call with Julianna who was wonderful and very personable. You definitely get a level us service that exceeds most companies. Keep up the good work CakeHR.
    Incentivized
    Read full review
    UKG
    The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
    Incentivized
    Read full review
    In-Person Training
    Sage
    No answers on this topic
    UKG
    I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
    Incentivized
    Read full review
    Online Training
    Sage
    No answers on this topic
    UKG
    Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
    Incentivized
    Read full review
    Implementation Rating
    Sage
    No answers on this topic
    UKG
    Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
    Incentivized
    Read full review
    Alternatives Considered
    Sage
    Bamboo is more versatile for large enterprises where as Sage HR is better for smaller/mid-size businesses. Both systems have very similar features and functionality. Sage HR has great tools for companies with multiple locations which has benefitted us in tracking employees' time, resources, and performance. Both have similar customer service and it really comes down to what features you are wanting to focus on as a business.
    Incentivized
    Read full review
    UKG
    We used ADP WFN prior to switching to UKG. We interviewed three different payroll companies to see what our options were. UKG stood out and aligned with our company values. The sales team was very helpful and asked questions about what we were currently doing and how they could assist with simplifying things. I personally had a side meeting with them to see if there were options for a process that we manually process and if UKG could actually eliminate the process. We came to the conclusion that we weren't able to get it 100%, but we could pull 80% of what we needed from UKG, and then we would only need to manipulate 20% of the information. It was also determined from that meeting that we wouldn't need to pay extra to have a special report built. The customer service is what we were sold on. The other companies that we looked at didn't give us the confidence that their customer service would be any better than what we previously had.
    Incentivized
    Read full review
    Scalability
    Sage
    No answers on this topic
    UKG
    Incentivized
    Read full review
    Return on Investment
    Sage
    • Saved me lots of admin time with employee self service.
    • I can run this system by myself for over 100 employees so no need to hire extra staff to manage.
    • Easy performance management allows the business to review and appraise employees and make everything more efficient (cost and time).
    Incentivized
    Read full review
    UKG
    • My company acquired another company, and with a UKG partner, we were able to bring them online in UKG within two months of the acquisition date.
    • When COVID sent us remote, we could configure custom fields to track vaccination status.
    • The C-suite can get custom reports done in minutes, or ours, where our previous HRIS would have taken days to accomplish, as data would have had to have been exported to Excel and then manipulated inside Excel.
    • UKG has allowed to go virtual paper free as both a candidate and employee.
    Incentivized
    Read full review
    ScreenShots

    Sage HR Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    UKG Pro Screenshots

    Screenshot of included workforce analytics.Screenshot of the payroll gateway.