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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentforce Sales

    Score8.8 out of 10
    N/ASalesforce' Agentforce Sales (formerly Salesforce Sales Cloud) is the company's flagship CRM platform. The AI CRM for Sales features data built right in.

    $25

    per month

    Trello

    Score8.2 out of 10
    N/ATrello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

    $6

    per month per user

    Pricing
    Agentforce SalesTrello
    Editions & Modules
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Standard
    $6
    per month per user
    Premium
    $12.50
    per month per user
    Enterprise
    $17.50
    per month per user
    Free
    Forever Free
    Offerings
    Pricing Offerings
    Agentforce SalesTrello
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—A discount is offered for annual billing and for larger numbers of users.
    More Pricing Information
    Community Pulse
    Agentforce SalesTrello
    Considered Both Products
    Salesforce
    Chose Agentforce Sales
    I guess I am overwhelmed by Salesforce.com. I don't know. I have a Salesforce account with the intent to manage relationships and workflow and can't even navigate that in an easy way. It feels like if I was to use Salesforce to do more work in the website realm that the …
    Incentivized
    Chose Agentforce Sales
    Outreach is nowhere near the scale of SFDC but it is more friendly to use. Nothing really compares to SFDC. It is a beast in its own regards and they will be here for a long time
    Incentivized
    Atlassian
    Chose Trello
    I don't feel that Trello stacks up to these other tools as well. I used to use Trello much more in the past and, over the last 5 years, have consistently used it less and less because it is easier to stay within the workflow of the tools I listed above.
    Incentivized
    Chose Trello
    Trello offers more functionality and features for use before forcing you to purchase.
    Incentivized
    Chose Trello
    We were huge fans of Clarizen back in the bad old days of waterfall methodology. Clarizen definitely had more robust reporting capabilities, where Trello is completely lacking in resource and financial management capabilities and even basic dashboarding. That said, for simple …
    Incentivized
    Chose Trello
    Todoist - There's good functionality here but you really need the paid version to get the most out of it. This isn't set up for kanban.
    Remember the Milk is really for personal lists.
    Evernote - This is incredibly free form. I loved it at first but honestly, you can just use a …
    Incentivized
    Chose Trello
    Ease of use, pricing, visibility to team members.
    Incentivized
    Chose Trello
    They are both task managers, but Asana seemed less friendly to me than Trello. Your minimalist design is aesthetically more attractive, besides giving rise to a simpler and simpler interface to use. It is possible to add widgets to the home screen. These allow more flexibility …
    Incentivized
    Chose Trello
    Far superior to each in terms of flexibility, collaboration across organizations, and getting stuff done.

    Microsoft Project is far to rigid for software development projects of today's day and age.
    Incentivized
    Chose Trello
    I have not used any competing products.
    Incentivized
    Chose Trello
    Trello is the best of the ones I mentioned because it's visual and shows LOTS of things at once, rather that clicking on several different links to see only a moderate amount of info. One click, lots of info, saves time. Too many links makes it cumbersome and ultimately I …
    Incentivized
    Key User Insights
    Would buy again
    91%
    Would buy again
    209 Answers
    97%
    Would buy again
    105 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    179 Answers
    99%
    Delivers good value for the price
    95 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    216 Answers
    99%
    Happy with the feature set
    107 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    143 Answers
    98%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    125 Answers
    100%
    Implementation went as expected
    84 Answers
    Features
    Agentforce SalesTrello
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesforce Agentforce Sales and Trello
    Feature
    Salesforce Agentforce Sales
    8.2
    268 Ratings
    4% above category average
    Trello
    -
    Ratings
    Customer data management / contact management8.6268 Ratings00 Ratings
    Workflow management8.6258 Ratings00 Ratings
    Territory management7.5211 Ratings00 Ratings
    Opportunity management9.1258 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.6243 Ratings00 Ratings
    Contract management8.0214 Ratings00 Ratings
    Quote & order management7.6197 Ratings00 Ratings
    Interaction tracking9.0228 Ratings00 Ratings
    Channel / partner relationship management8.0190 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesforce Agentforce Sales and Trello
    Feature
    Salesforce Agentforce Sales
    7.7
    104 Ratings
    0% above category average
    Trello
    -
    Ratings
    Case management8.3102 Ratings00 Ratings
    Call center management7.782 Ratings00 Ratings
    Help desk management7.286 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesforce Agentforce Sales and Trello
    Feature
    Salesforce Agentforce Sales
    7.7
    243 Ratings
    0% below category average
    Trello
    -
    Ratings
    Lead management7.7238 Ratings00 Ratings
    Email marketing7.8205 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesforce Agentforce Sales and Trello
    Feature
    Salesforce Agentforce Sales
    8.0
    247 Ratings
    4% above category average
    Trello
    -
    Ratings
    Task management8.3235 Ratings00 Ratings
    Billing and invoicing management6.978 Ratings00 Ratings
    Reporting8.7200 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesforce Agentforce Sales and Trello
    Feature
    Salesforce Agentforce Sales
    8.3
    260 Ratings
    8% above category average
    Trello
    -
    Ratings
    Forecasting7.8228 Ratings00 Ratings
    Pipeline visualization8.5247 Ratings00 Ratings
    Customizable reports8.7257 Ratings00 Ratings
    Customization
    Comparison of Customization features of Salesforce Agentforce Sales and Trello
    Feature
    Salesforce Agentforce Sales
    8.4
    251 Ratings
    9% above category average
    Trello
    -
    Ratings
    Custom fields9.0248 Ratings00 Ratings
    Custom objects8.6238 Ratings00 Ratings
    Scripting environment7.6175 Ratings00 Ratings
    API for custom integration8.5209 Ratings00 Ratings
    Security
    Comparison of Security features of Salesforce Agentforce Sales and Trello
    Feature
    Salesforce Agentforce Sales
    9.0
    282 Ratings
    7% above category average
    Trello
    -
    Ratings
    Single sign-on capability9.0220 Ratings00 Ratings
    Role-based user permissions9.0254 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Salesforce Agentforce Sales and Trello
    Feature
    Salesforce Agentforce Sales
    7.6
    160 Ratings
    1% above category average
    Trello
    -
    Ratings
    Social data7.9158 Ratings00 Ratings
    Social engagement7.3156 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesforce Agentforce Sales and Trello
    Feature
    Salesforce Agentforce Sales
    7.9
    216 Ratings
    5% above category average
    Trello
    -
    Ratings
    Marketing automation7.9212 Ratings00 Ratings
    Compensation management7.8146 Ratings00 Ratings
    Platform
    Comparison of Platform features of Salesforce Agentforce Sales and Trello
    Feature
    Salesforce Agentforce Sales
    8.4
    231 Ratings
    10% above category average
    Trello
    -
    Ratings
    Mobile access8.4231 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Salesforce Agentforce Sales and Trello
    Feature
    Salesforce Agentforce Sales
    -
    Ratings
    Trello
    8.5
    224 Ratings
    10% above category average
    Task Management00 Ratings9.5224 Ratings
    Resource Management00 Ratings9.3187 Ratings
    Gantt Charts00 Ratings8.075 Ratings
    Scheduling00 Ratings8.9170 Ratings
    Workflow Automation00 Ratings8.0143 Ratings
    Team Collaboration00 Ratings8.9220 Ratings
    Support for Agile Methodology00 Ratings8.9148 Ratings
    Support for Waterfall Methodology00 Ratings7.8116 Ratings
    Document Management00 Ratings8.2160 Ratings
    Email integration00 Ratings7.4147 Ratings
    Mobile Access00 Ratings9.2193 Ratings
    Timesheet Tracking00 Ratings8.889 Ratings
    Change request and Case Management00 Ratings8.5103 Ratings
    Budget and Expense Management00 Ratings7.374 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Salesforce Agentforce Sales and Trello
    Feature
    Salesforce Agentforce Sales
    -
    Ratings
    Trello
    6.7
    73 Ratings
    14% below category average
    Quotes/estimates00 Ratings7.350 Ratings
    Invoicing00 Ratings6.843 Ratings
    Project & financial reporting00 Ratings6.859 Ratings
    Integration with accounting software00 Ratings5.745 Ratings
    Best Alternatives
    Agentforce SalesTrello
    Small Businesses
    Salesflare
    Score10 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft To Do
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agentforce SalesTrello
    Likelihood to Recommend
    8.9
    (470 ratings)
    9.4
    (224 ratings)
    Likelihood to Renew
    9.1
    (61 ratings)
    9.9
    (6 ratings)
    Usability
    8.4
    (166 ratings)
    9.4
    (62 ratings)
    Availability
    9.0
    (29 ratings)
    10.0
    (1 ratings)
    Performance
    8.0
    (20 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (98 ratings)
    9.9
    (81 ratings)
    In-Person Training
    8.0
    (12 ratings)
    10.0
    (1 ratings)
    Online Training
    9.1
    (15 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (19 ratings)
    8.0
    (2 ratings)
    Configurability
    9.0
    (4 ratings)
    5.0
    (1 ratings)
    Contract Terms and Pricing Model
    8.8
    (9 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.2
    (5 ratings)
    -
    (0 ratings)
    Data Sources
    8.2
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.9
    (85 ratings)
    10.0
    (1 ratings)
    Professional Services
    9.3
    (8 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Agentforce SalesTrello
    Likelihood to Recommend
    Salesforce
    Obviously, for any business, there are two main areas to focus on — the sales path and the service path. Sales Cloud wouldn’t be suited for a company that’s primarily into support services. For those kinds of companies, Salesforce has a different product — Service Cloud. So, for anyone in the support or service space, Sales Cloud isn’t the right fit.
    Incentivized
    Read full review
    Atlassian
    For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
    Incentivized
    Read full review
    Pros
    Salesforce
    • The customizations - We have an organization that operates differently from most companies, so we’ve had to implement quite a few customizations — and Salesforce allows us to do that quite quickly. Most of the time, delays come from dependencies on other internal parties rather than the system itself.
    • From my perspective as a consultant, one of the biggest advantages is that everything is in Salesforce — all the details, all in one place. The ability to customize it easily is a big plus; there’s really a lot you can do with it.
    Incentivized
    Read full review
    Atlassian
    • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
    • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
    • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
    Read full review
    Cons
    Salesforce
    • We still need to include the production part. We started using Salesforce to sell the seeds — our inventory is in SAP — and from there we handle sales and track the process of planting, harvesting, selling, and then collecting payments. But we don’t yet manage the earlier production processes, like production planning. We handle allocation, but not full production planning, and that’s an area where we still have room for improvement.
    Incentivized
    Read full review
    Atlassian
    • I use colour coding a lot so I would like a wider range of colour options.
    • Also as a visual thinker I would like to be able to easily add images to cards.
    • I would like to be able to attach a wider range of file formats to cards.
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
    Incentivized
    Read full review
    Atlassian
    I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
    Incentivized
    Read full review
    Usability
    Salesforce
    Because I think it could be easier. We have different standards today since we’re used to interacting with consumer apps like Starbucks, where all you do is scan your card. Then, when you use Sales Cloud, there are still a lot of manual inputs. So my mission with AI is really about figuring out how to make that easier.
    Incentivized
    Read full review
    Atlassian
    Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
    Incentivized
    Read full review
    Reliability and Availability
    Salesforce
    Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
    Incentivized
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    Atlassian
    yes always support available when I need it!
    Read full review
    Performance
    Salesforce
    Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
    Points per Salesforce -
    1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
    2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
    3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
    4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
    5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
    6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
    7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
    8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
    9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
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    Atlassian
    Never experienced issues with the above!
    Read full review
    Support Rating
    Salesforce
    The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
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    Atlassian
    I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
    Incentivized
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    In-Person Training
    Salesforce
    I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

    I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
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    Atlassian
    It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
    Read full review
    Online Training
    Salesforce
    I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

    We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
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    Atlassian
    No answers on this topic
    Implementation Rating
    Salesforce
    Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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    Atlassian
    For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
    Incentivized
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    Alternatives Considered
    Salesforce
    So I've evaluated, implemented Microsoft Dynamics in the past. I've used Oracle CRM solutions. I've used Daylight, which is a very niche CRM system the last couple of years. And I've evaluated a variety from Legacy Microsoft Ones to Zoho and Sugar when making implementation decisions at other companies. But usually I've gone with Salesforce. I'd say it's better than most. The only one that I generally prefer, and last time I chose an implementation from scratch, I did Microsoft Dynamics. And the reason is for small mid-size organization, Microsoft Dynamics, if you already have Microsoft Office products, it's much better integrated to all of the Excel, Word, OneNote, Outlook email than what you get from Salesforce. And so that's the only one that if someone's a Microsoft organization and small sized company, it'll save a lot of integration things, a lot of security, a lot of login and access and IT management by just sticking within the Microsoft ecosystem. But outside of that, if you don't use Microsoft or if you're a large organization or have other needs that you want, Salesforce I'd say is better than all of the other CRM offerings out there. It's the easiest to use and the most robust and the most vendors and products for the ecosystem.
    Incentivized
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    Atlassian
    Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
    Incentivized
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    Contract Terms and Pricing Model
    Salesforce
    Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
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    Atlassian
    No answers on this topic
    Scalability
    Salesforce
    It's very scalable as it has a ton of features (but you do need an admin who understands how to leverage these features). Because of the various features, we've also needed to host onboarding sessions with our users so that they can familiarize themselves with the platform, which isn't always super user-friendly or intuitive.
    Incentivized
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    Atlassian
    Feels like anyone across the org (no matter their location) can use the tool easily!
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    Professional Services
    Salesforce
    Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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    Atlassian
    Not sure if we use those
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    Return on Investment
    Salesforce
    • It allows me to keep a close eye on all of my performance metrics through the Dashboard Reporting, ie what my sales pipeline looks like, how much it's changed in the last 60 days, new opportunities created in the last 7 days, # of emails sent for the week, etc. The ease of the design and output make it really easy to check my progress throughout the day to find where I have holes and am falling short on my personal and work goals. It's resulted in greater transparency with my Mgmt Team and shorter 1-on-1 mtgs with my boss as he can see exactly where I am at all times (to be fair, I'm a senior sales rep, so he pretty much lets me do my job completely unfettered), but it does prove that I am continually producing which recently resulted in a raise I didn't even ask for.
    • The SF repository is so detailed that I don't have to spend tons of time finding frequently used websites attached to a client or see what all interactions with the company look like. Even though I don't use SF for my bulk emails and email sequences, SF provides me with an email to use in the bcc of these emails which links everything back to SF. I find that extremely helpful. This really impacts my efficiency and I can honestly say that once I started using all the functionality of data management, it saved me about 20% of my time/week that I could then allocate towards other revenue-generating tasks like prospecting and account management. The more time I have for those, the better. My year-over-year on accounts 1 year and older just grew by 17% this last year.
    Incentivized
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    Atlassian
    • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
    • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
    • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
    Incentivized
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    ScreenShots

    Agentforce Sales Screenshots

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