Likelihood to Recommend Organizations with budget and proper support resources will be able to best leverage the benefits of SalesLoft. Earlier stage organizations with bootstrap budgets would still benefit from SalesLoft, albeit, I personally feel that without the proper RevOp's resources, that SalesLoft potentially loses a bit compared to Outreach.io
Read full review Wingman would be well suited for any organisation with more than 5+ reps in their sales team. Recording all the demo calls will create a playbook which will help the reps learn from each other and also to ramp up new reps with how to conduct the demo and discovery calls
Ram V Senior Account Executive
Read full review Pros The use of cadences allows my team to quickly process calls that have been prequalified by our filters in Salesforce The live call coaching with "drop in" capability has been useful for quality checking the calls, while allowing us to steer a call in a particular direction if necessary Read full review Filtering calls by keywords - saves you time so that you don't have to listen to entire calls. Creating game tapes - so that you can easily onboard new team members. Great support team (love for Sushma). Much cheaper than competitors. Read full review Cons Calendaring -- specifically ensuring credit is properly aligned when trying to calendar for sellers as a BDR -- even when using a booking/ calendar availability link (a seller's link -- this is the trouble spot from what I recall and why we can't use some of the helpful link scheduling tools in our org). Would love to set up some report automation on the management side -- where specific things could be sent to me (e.g., I would love to set up a report that would auto-populate to show how many dials were completed during a power-hour/blitz period that would hit my alerts in the UI or be sent to email/Slack automatically). A manager-specific view/home screen would be nice but not essential. Read full review Searching for specific calls (you can scroll through the list, but that takes time) The dashboard isn't as user friendly as it could be, but a seasoned user can navigate it just fine The AI-driven insights aren't always accurate but are still very useful nonetheless Read full review Likelihood to Renew The renewal really depends on who the client is. SalesLoft works for some clients better than others.
Read full review I think Wingman is one of the best software in their segment. Very few companies are cost-effective and offer similar solutions.
Read full review Usability SalesLoft is a fantastic product that will be extremely helpful to any Sales Rep looking to organize their information and stay one step ahead. While it has its shares of quirks and bugs it proves to be an awesome tool for anyone that is in the sales industry.
Read full review Super user friendly tool! There are some features that I think might be improved over time, like navigation assistance or tutorials, and quick tips, like how to ensure calls always get recorded, how to add Wingman to calls last-minute, or how to use their playlist feature Game Tapes, but those are nice to haves, not need to haves.
Read full review Support Rating great support team
Read full review Wingman is always quick and thorough with their support and often offer to proactively connect on Zoom. I love that.
Read full review Implementation Rating must invest time and effort in define the best way to integration with
Salesforce in order to get data visualization
Read full review I wasn't directly involved but no news is good news in our organization for topics like this!
Read full review Alternatives Considered We switched from
InsideSales Playbooks to SalesLoft. Salesloft is much easier to use and more intuitive. We had previously used Inside SalesPlaybooks before they changed their name just so we had the powerdialer plug in in
Salesforce then tried implementing PlayBooks and it was a bit cumbersome and not intuitive. We evaluated a few others but SalesLoft was the best choice!
Read full review Gong is expensive but it has a lot better AI/Intelligence feature compared to Wingman. Wingman definitely does the job, is cheap, and also support is pretty amazing and I personally like Shruti a lot in terms of what she is doing in this space. Also, Wingman is in an Indian company.
Read full review Return on Investment Our sales activities are very predictable and we know how much effort to focus on certain leads. SalesLoft also gives us supporting metrics for individual productivity - we use activity metrics to supplement attainment metrics. Our SDRs have a much wider reach and can process more leads which saves them time and keeps them targeted on the best leads. Read full review Training of new Sales representatives has gone from 1 month to 2 weeks using Wingman as part of the training tools. The transcripts have also helped us to decrease the number of disputes "Lost" on Stripe, by providing evidence needed to win the case. Read full review ScreenShots Clari Copilot Screenshots