SAP Business Network is a comprehensive B2B collaboration platform that connects people, processes, and systems across multiple enterprises, digitizing transactions, and creating transparent, resilient, and sustainable supply chains.
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SAP Concur
Score 8.4 out of 10
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SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
$9
per month
Workday Strategic Sourcing
Score 6.2 out of 10
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Workday Strategic Sourcing supports procurement by automating source-to-contract processes, from project intake to supplier management, and by surfacing contract obligations. It leverages Workday AI to provide insights and conversational tools that help teams identify savings opportunities and mitigate supplier risk.
If your organization processes a large number of purchase orders and invoices every month/year, SAP Business Network is very effective, whereas smaller vendors without strong IT support sometimes struggle with setup and ongoing use. making onboarding and training a barrier.
SAP Concur is great for large organizations because of it's built in approval process functions. It is great tool for expense reports and any company where employees need to book travel. I imagine that the tool would be more tricky to use for those who are less technically savvy since there are many tabs and it is sometimes tricky to navigate.
Scout RP is wonderful to help keep an RFP very organized. It is excellent to have a single version, so that all team members helping compile an RFP response have a single place to know that they are on the current version. If a company doesn't want to respond within Scout RFP, it's my understanding that the RFP information can be exported from Scout RFP, compiled in a different tool (like XLS), and then pulled back into Scout RFP for submission. From a collaboration standpoint, there's not an easy way to "assign" questions or items. Sometimes at my company, we need different experts to answer different questions. We have to use another tool, like email or Slack, to let that person know he/she needs to answer. However, in other tools, a certain block can be assigned to the person internally within the tool.
The clients can link with different systems and data sources, making the functioning of various processes more accessible and more efficient.
The audience can interact with high-performance and meaningful analytics that reveal all the critical indicators of influencers and campaigns based on the data/information approach.
It includes a marketplace for brands, which makes the search process easier to find companies to partner with.
User Interface Complexity This interface can feel overwhelming and difficult to use, mainly for new users. A more streamlined, role-specific layout will help decrease the learning curve and enhance productivity.
Limited Small Vendor Integration for smaller vendors to adopt. Introducing a Modified or simplified version for smaller suppliers will make it more accessible.
Enhanced Predictive Analytics and Automation—The platform's predictive capabilities are limited, particularly in demand risk assessment.
Adding advanced automation analytics will help users proactively address supply chain needs.
For a new user of SAP Concur, it becomes difficult to file the first reimbursement as that person is new to the application and probably, one needs to to go through the instructions to get used to it. So, user interface can be improved and could be tried to make more interactive. Other than that, it's all good to go.
I will give it a 9, one is deducted for business inspection and improvement i feel that they are in the right direction and streamlined our flow of business agility also helped us get the R.o.i and helped with more sales and visibility over business and its metrics.
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
There is still a ton of flexability on the customer's end of the platform, which makes standard onboarding for suppliers a challenge. Customers are allowed to ask for things, or customize certain things that are not standard for us, so we have to have special rules set up to complete an integration. There are also some limitations to automate invoice rejections that happen on the platform when a customer rejects an invoice
I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall. We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.
While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
Good performance from SAP as key deployment partner; collaboration and deployment with additional business partner for data provision and business partner onboarding was rather difficult, slowing down the project progress and overall success perception
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Before we chose SAP Business Network, we looked at Oracle Supply Chain Management Cloud and Infor Supply Chain Management. While SAP Business Network boasted robust features, the fact that our existing ERP system could be integrated with the tool in a better fashion, and it was more intuitive, sealed the deal for us.
Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
I have only used RFPIO to facilitate searching for RFP answers. I have used Scout RFP only to respond to customer RFPs. I assume they have functional overlap, but my interactions with each have not included this functional overlap. For each tool's respective use, I have found them very simple, intuitive, and helpful.
This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
SAP Business Network's streamlined supply chain and procurement processes have significantly reduced operational costs and improved resource allocation, leading to enhanced overall efficiency.
The platform's robust analytics have provided valuable insights, facilitating data-driven decision-making and enabling us to make more informed strategic choices, ultimately contributing to improved business performance.
Implementing and integrating the SAP Business Network initially required a substantial financial investment, impacting short-term cash flow and potentially delaying other critical business initiatives.
