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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    SAP HANA Cloud

    Score8.9 out of 10
    N/ASAP HANA is an application that uses in-memory database technology to process very large amounts of real-time data from relational databases, both SAP and non-SAP, in a very short time. The in-memory computing engine allows HANA to process data stored in RAM as opposed to reading it from a disk which means that the data can be accessed in real time by the applications using HANA. The product is sold both as an appliance and as a cloud-based software solution.

    $0.95

    per month Capacity Units

    Pricing
    SAP ConcurSAP HANA Cloud
    Editions & Modules
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP ConcurSAP HANA Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Includes a one year free trial.
    More Pricing Information
    Community Pulse
    SAP ConcurSAP HANA Cloud
    Considered Both Products
    SAP Concur
    Chose SAP Concur
    SAP has very good reputation and the suite of integrated products. Quality is high for SAP products and therefore our organization trust SAP Concur
    Incentivized
    Chose SAP Concur
    SAP Concur is easier to use than Zoho Expense. It provides better and more advanced features along with being easier to learn and use. Similar process were taking more time to complete through Zoho.
    Incentivized
    Chose SAP Concur
    We used the ChRis system, which was very time-consuming and a very manual process. The was little to no approval process on the ChRis system. It was an envelope and paper system where Concur Travel and Expense is all electronic. It took forever to get our reimbursement and …
    Incentivized
    Chose SAP Concur
    Concur is used independently.
    Incentivized
    SAP
    Chose SAP HANA Cloud
    Cloud First strategy in our company was the main reason for us to move to SAP HANA Cloud. We are currently migrating our ERP (SAP ECC, Oracle etc) to SAP HANA Cloud. It's a Greenfield implementation and we are migrating the data from different ERP platforms to SAP HANA Cloud.
    Incentivized
    Chose SAP HANA Cloud
    HANA Cloud would be same as on premise, only hosted
    Would save the hassles of maintaining a data center but still allow full HANA functionality.
    Incentivized
    Chose SAP HANA Cloud
    Interestingly Workday financials is getting paired with Workday HCM.. Do not find it a comforting approach if one has to have tight integration with logistics operations
    Incentivized
    Chose SAP HANA Cloud
    N/a
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    732 Answers
    96%
    Would buy again
    313 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    586 Answers
    96%
    Delivers good value for the price
    271 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    738 Answers
    98%
    Happy with the feature set
    319 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    385 Answers
    94%
    Lived up to sales and marketing promises
    198 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    419 Answers
    96%
    Implementation went as expected
    264 Answers
    Features
    SAP ConcurSAP HANA Cloud
    Expense Management
    Comparison of Expense Management features of SAP Concur and SAP HANA Cloud
    Feature
    SAP Concur
    8.4
    565 Ratings
    1% above category average
    SAP HANA Cloud
    -
    Ratings
    Employee Expense Reporting8.4557 Ratings00 Ratings
    Corporate Card Reconciliation8.3421 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of SAP Concur and SAP HANA Cloud
    Feature
    SAP Concur
    8.2
    496 Ratings
    2% above category average
    SAP HANA Cloud
    -
    Ratings
    Customizable Approval Policies8.2435 Ratings00 Ratings
    Financial Document Management8.5370 Ratings00 Ratings
    Payment Status Tracking8.6430 Ratings00 Ratings
    Payment Audit Trail8.3401 Ratings00 Ratings
    Duplicate Bill Detection7.6359 Ratings00 Ratings
    Advanced OCR8.2313 Ratings00 Ratings
    Electronic Funds Transfer8.4288 Ratings00 Ratings
    Relational Databases
    Comparison of Relational Databases features of SAP Concur and SAP HANA Cloud
    Feature
    SAP Concur
    -
    Ratings
    SAP HANA Cloud
    9.0
    52 Ratings
    11% above category average
    ACID compliance00 Ratings9.438 Ratings
    Database monitoring00 Ratings9.250 Ratings
    Database locking00 Ratings9.242 Ratings
    Encryption00 Ratings8.744 Ratings
    Disaster recovery00 Ratings8.843 Ratings
    Flexible deployment00 Ratings8.945 Ratings
    Multiple datatypes00 Ratings8.846 Ratings
    Best Alternatives
    SAP ConcurSAP HANA Cloud
    Small Businesses
    Brex
    Score9 out of 10
    Amazon RDS
    Score8.1 out of 10
    Medium-sized Companies
    Expensify
    Score9 out of 10
    SingleStore
    Score8.2 out of 10
    Enterprises
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    SAP IQ
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP ConcurSAP HANA Cloud
    Likelihood to Recommend
    8.3
    (1015 ratings)
    9.4
    (363 ratings)
    Likelihood to Renew
    8.4
    (48 ratings)
    10.0
    (15 ratings)
    Usability
    8.2
    (245 ratings)
    9.5
    (82 ratings)
    Availability
    8.3
    (16 ratings)
    7.3
    (2 ratings)
    Performance
    6.8
    (13 ratings)
    7.3
    (2 ratings)
    Support Rating
    7.8
    (45 ratings)
    8.5
    (253 ratings)
    In-Person Training
    5.9
    (7 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (16 ratings)
    7.3
    (3 ratings)
    Configurability
    8.1
    (10 ratings)
    7.3
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    8.1
    (63 ratings)
    7.3
    (2 ratings)
    Product Scalability
    8.9
    (62 ratings)
    7.3
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    6.0
    (9 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    5.6
    (10 ratings)
    7.3
    (2 ratings)
    User Testimonials
    SAP ConcurSAP HANA Cloud
    Likelihood to Recommend
    SAP Concur
    Most other products don't offer solutions for US statutory compliance. Concur handles it natively by localizing legal requirements and VAT reclamation. Another key benefit is that it enforces formal authorizations before an employee can even book a ticket. It can also enforce strict spending caps and mandatory justification for specific fields.
    Incentivized
    Read full review
    SAP
    I think if you have a large organization, it's probably the product and the marketplace to go to. We're a large management consulting firm operating in four to seven countries. And generally speaking, I think that's the size and the scope where it scales best. I can't speak to smaller companies, but I can't see smaller companies leveraging the benefits as much as a larger organization can.
    Incentivized
    Read full review
    Pros
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    SAP
    • Real-time reporting and analytics on data: because of its in-memory architecture, it is perfect for businesses that need to make quick decisions based on current information.
    • Managing workload with complex data: it can handle a vast range of data types, including relational, documental, geospatial, graph, vector, and time series data.
    • Developing and deploying intelligent data applications: it provides various tools for such applications and can be used for machine learning and artificial intelligence to automate tasks, gain insights from data, and make predictions.
    Read full review
    Cons
    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
    Read full review
    SAP
    • Requires higher processing power, otherwise it won't fly. How ever computing costs are lower. Incase you are migrating to cloud please do not select the highest config available in that series . Upgrading it later against a reserved instance can cost you dearly with a series change
    • Lack of clarity on licensing is one major challenge
    • Unless S/4 with additional features are enabled mere migration HANA DB is not a rewarding journey. Power is in S/4
    Incentivized
    Read full review
    Likelihood to Renew
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    SAP
    We would rate our likelihood of renewing at 9/10. SAP HANA Cloud has proven to be a highly reliable and scalable data platform that consistently delivers strong performance. Its seamless integration with our overall SAP landscape, combined with improved analytics and real-time data capabilities, makes it a core part of our long-term technology strategy.
    Incentivized
    Read full review
    Usability
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
    Read full review
    SAP
    It is very useful solution which provides you speedier data processing, real-time analytics. It helps you manage diverse data types. It also offers you excellent disaster management. It has user friendly interface which helps you navigate system and transactions easily and perform task smoothly.
    Incentivized
    Read full review
    Reliability and Availability
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
    Read full review
    SAP
    so far, we didn't get any outage
    Incentivized
    Read full review
    Performance
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
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    SAP
    so far good
    Incentivized
    Read full review
    Support Rating
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
    Read full review
    SAP
    However, I am not the right person to answer this as we have another department to handle support and contact the service provider for any support required. Although i will say that they are the quick respondent and knows how to handle querry of the customers and provide quick and better support.
    Incentivized
    Read full review
    In-Person Training
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Online Training
    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
    Read full review
    SAP
    Professional GIS people are some of the most risk-averse there are, and it's difficult to get them to move to HANA in one step. Start with small projects building to 80% use of HANA spatial over time.
    Incentivized
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    Alternatives Considered
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
    Read full review
    SAP
    I have deep knowledge of other disk based DBMSs. They are venerable technology, but the attempts to extend them to current architectures belie the fact they are built on 40 year old technology. There are some good columnar in-memory databases but they lack the completeness of capability present in the HANA platform.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    SAP Concur
    No answers on this topic
    SAP
    I don't have visibility in licensing
    Incentivized
    Read full review
    Scalability
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
    Read full review
    SAP
    Limitation of training deliverable by organization
    Incentivized
    Read full review
    Professional Services
    SAP Concur
    No answers on this topic
    SAP
    We are still in process for the first applciaiton
    Incentivized
    Read full review
    Return on Investment
    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
    Incentivized
    Read full review
    SAP
    • ROI has always been high in terms of the functionality that it offers and the security features it comes with.
    • Managing large volumes of data in real-time is not an easy task, but it does it pretty well with faster data processing.
    Incentivized
    Read full review
    ScreenShots

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app