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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    TimeClock Plus

    Score9.5 out of 10
    N/ATimeClock Plus is a time tracking and attendance solution from Data Management Incorporated (DMI) in San Angelo, Texas. The Express edition is targeted at small businesses, Standard and Pro at larger businesses, and finally TimeClock Plus OnDemand is a complete cloud-based solution.N/A
    Pricing
    SAP ConcurTimeClock Plus
    Editions & Modules
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP ConcurTimeClock Plus
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP ConcurTimeClock Plus
    Considered Both Products
    SAP Concur
    Chose SAP Concur
    We have looked at AmEx but doesn't have all of the features that Concur does.
    Incentivized
    TCP
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    732 Answers
    67%
    Would buy again
    6 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    586 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    738 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    385 Answers
    67%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    419 Answers
    No answers on this topic
    Features
    SAP ConcurTimeClock Plus
    Expense Management
    Comparison of Expense Management features of SAP Concur and TimeClock Plus
    Feature
    SAP Concur
    8.4
    564 Ratings
    1% above category average
    TimeClock Plus
    -
    Ratings
    Employee Expense Reporting8.4556 Ratings00 Ratings
    Corporate Card Reconciliation8.3420 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of SAP Concur and TimeClock Plus
    Feature
    SAP Concur
    8.2
    495 Ratings
    2% above category average
    TimeClock Plus
    -
    Ratings
    Customizable Approval Policies8.2434 Ratings00 Ratings
    Financial Document Management8.5369 Ratings00 Ratings
    Payment Status Tracking8.6429 Ratings00 Ratings
    Payment Audit Trail8.3400 Ratings00 Ratings
    Duplicate Bill Detection7.6358 Ratings00 Ratings
    Advanced OCR8.2313 Ratings00 Ratings
    Electronic Funds Transfer8.4287 Ratings00 Ratings
    Best Alternatives
    SAP ConcurTimeClock Plus
    Small Businesses
    Brex
    Score9 out of 10
    Time Doctor
    Score8 out of 10
    Medium-sized Companies
    Expensify
    Score9 out of 10
    Toggl Track
    Score9 out of 10
    Enterprises
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    TimeCamp
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP ConcurTimeClock Plus
    Likelihood to Recommend
    8.3
    (1014 ratings)
    9.5
    (11 ratings)
    Likelihood to Renew
    8.4
    (48 ratings)
    10.0
    (1 ratings)
    Usability
    8.2
    (244 ratings)
    9.5
    (2 ratings)
    Availability
    8.3
    (16 ratings)
    10.0
    (1 ratings)
    Performance
    6.8
    (13 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.8
    (45 ratings)
    6.3
    (2 ratings)
    In-Person Training
    5.9
    (7 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (16 ratings)
    -
    (0 ratings)
    Configurability
    8.1
    (10 ratings)
    -
    (0 ratings)
    Ease of integration
    8.1
    (63 ratings)
    -
    (0 ratings)
    Product Scalability
    8.9
    (62 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    6.0
    (9 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.6
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP ConcurTimeClock Plus
    Likelihood to Recommend
    SAP Concur
    Most other products don't offer solutions for US statutory compliance. Concur handles it natively by localizing legal requirements and VAT reclamation. Another key benefit is that it enforces formal authorizations before an employee can even book a ticket. It can also enforce strict spending caps and mandatory justification for specific fields.
    Incentivized
    Read full review
    TCP
    I think the best place for TimeClock Plus to work would be at a restaurant or a busy business that has a lot of people to track and needs a robust dashboard to keep things in order. For my organization, we only have around 10 people max per location and it was a bit too expensive and complex for our needs. We could use a simpler system.
    Incentivized
    Read full review
    Pros
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
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    TCP
    • Employees' time goes straight to the database we use. No having to manually enter time.
    • No one can clock anyone else in or out at the time clock. We love that security feature.
    • It exports easily into the payroll system we are using.
    Incentivized
    Read full review
    Cons
    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
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    TCP
    • Email notifications for entered requests do not always work, and the system will not send notifications from a manager user to a manager user.
    • We set up schedules to run each morning to populate timesheets, but there have been many times when the schedules did not run, and hours were missing.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    TCP
    It's robust and does what we need it to do in terms of tracking worked time, also unworked time. It has a detailed Employee Profiles section but mostly it's because it keeps track of hours
    Incentivized
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    Usability
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
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    TCP
    I absolutely love the ability to customize TCP to what you need it to be. There's lots of settings and areas where you get to decide how to want the system to operate. For every situation our team has said "I wish TCP would do it this way" we have been able to find a setting to adjust to make it do that. There are very minor adjustments I would like to make like hiding drop down menu items that we won't ever use.
    Incentivized
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    Reliability and Availability
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
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    TCP
    It has never been unavailable when I've needed to use it.
    Incentivized
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    Performance
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
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    TCP
    Great performance, pages load quickly and reports generate quickly. They do take some time to complete if they're covering a large Start - Stop date, eg months but that's not an issue, they still complete fairly quickly.
    Incentivized
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    Support Rating
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
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    TCP
    • The support representatives respond quickly and work hard to resolve every issue. They are always friendly and courteous.
    • The email notifications are our most significant issue, and they are still not entirely resolved.
    • I dislike having to sign forms to allow them access to the databases routinely...it seems this could be an annual document.
    Incentivized
    Read full review
    In-Person Training
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    TCP
    No answers on this topic
    Online Training
    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
    Incentivized
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    TCP
    No answers on this topic
    Implementation Rating
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
    Read full review
    TCP
    No answers on this topic
    Alternatives Considered
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
    Read full review
    TCP
    TimeClock Plus is extremely easy to use for all employees!!! We want platforms that every employee feels comfortable using. Again, it is effortless to log hours on a day-to-day basis. I love that our employees have the ability to keep track of their hour details, such as paid time off, volunteerism, holiday, etc. This portal helps our team to stay compliant!!!
    Incentivized
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    Scalability
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
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    TCP
    It's consistent and easy to use.
    Incentivized
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    Return on Investment
    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
    Incentivized
    Read full review
    TCP
    • At the time that we needed it, the system did what it promised, it kept track of team members' time.
    • We were able to pull reports to see hours worked for payroll.
    • It could be easily used by the staff.
    Incentivized
    Read full review
    ScreenShots

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app