Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
ZoomInfo Sales
Score 8.2 out of 10
N/A
ZoomInfo Sales is a modern go-to-market platform for B2B companies. ZoomInfo Sales helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals that reveal companies that are ready to buy.N/A
Pricing
SAP Sales CloudZoomInfo Sales
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP Sales CloudZoomInfo Sales
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Sales CloudZoomInfo Sales
Considered Both Products
SAP Sales Cloud
Chose SAP Sales Cloud
SAP Sales Cloud vs. HubSpot = HubSpot is better out of the box, cheaper for smaller teams, and easier to maneuver without having to upgrade much in terms of cost to win more deals. SAP Sales Cloud is generally more expensive than other providers like HubSpot or Pipedrive, but …
Chose SAP Sales Cloud
Salesloft is much more better in integrations but fails in work management flow , the cadence for automated emails is restricted and not many customizations could be made but SAP Sales Cloud inventory of emails that can be used for different prospects and reaching the right …
ZoomInfo Sales

No answer on this topic

Features
SAP Sales CloudZoomInfo Sales
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP Sales Cloud
8.4
143 Ratings
7% above category average
ZoomInfo Sales
-
Ratings
Customer data management / contact management8.4138 Ratings00 Ratings
Workflow management8.6139 Ratings00 Ratings
Territory management8.0124 Ratings00 Ratings
Opportunity management8.7136 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.1131 Ratings00 Ratings
Contract management8.1129 Ratings00 Ratings
Quote & order management8.6129 Ratings00 Ratings
Interaction tracking8.6130 Ratings00 Ratings
Channel / partner relationship management8.4125 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP Sales Cloud
8.6
123 Ratings
11% above category average
ZoomInfo Sales
-
Ratings
Case management8.4119 Ratings00 Ratings
Call center management8.9109 Ratings00 Ratings
Help desk management8.6110 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP Sales Cloud
8.2
127 Ratings
5% above category average
ZoomInfo Sales
-
Ratings
Lead management8.2126 Ratings00 Ratings
Email marketing8.2110 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP Sales Cloud
8.2
137 Ratings
6% above category average
ZoomInfo Sales
-
Ratings
Task management8.2129 Ratings00 Ratings
Billing and invoicing management8.2109 Ratings00 Ratings
Reporting8.2127 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP Sales Cloud
8.3
135 Ratings
8% above category average
ZoomInfo Sales
-
Ratings
Forecasting8.2126 Ratings00 Ratings
Pipeline visualization8.7127 Ratings00 Ratings
Customizable reports8.1130 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Sales Cloud
8.1
132 Ratings
5% above category average
ZoomInfo Sales
-
Ratings
Custom fields7.9132 Ratings00 Ratings
Custom objects8.0126 Ratings00 Ratings
Scripting environment8.5110 Ratings00 Ratings
API for custom integration8.1118 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Sales Cloud
9.1
135 Ratings
8% above category average
ZoomInfo Sales
-
Ratings
Single sign-on capability9.2129 Ratings00 Ratings
Role-based user permissions9.0129 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP Sales Cloud
8.9
96 Ratings
18% above category average
ZoomInfo Sales
-
Ratings
Social data8.796 Ratings00 Ratings
Social engagement9.192 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP Sales Cloud
8.4
113 Ratings
12% above category average
ZoomInfo Sales
-
Ratings
Marketing automation8.3109 Ratings00 Ratings
Compensation management8.691 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP Sales Cloud
8.2
117 Ratings
8% above category average
ZoomInfo Sales
-
Ratings
Mobile access8.2117 Ratings00 Ratings
Prospecting
Comparison of Prospecting features of Product A and Product B
SAP Sales Cloud
-
Ratings
ZoomInfo Sales
7.9
725 Ratings
2% above category average
Advanced search00 Ratings8.6718 Ratings
Identification of new leads00 Ratings7.8680 Ratings
List quality00 Ratings7.3706 Ratings
List upload/download00 Ratings8.0666 Ratings
Ideal customer targeting00 Ratings7.7673 Ratings
Load time/data access00 Ratings8.3695 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
SAP Sales Cloud
-
Ratings
ZoomInfo Sales
8.0
718 Ratings
3% above category average
Contact information00 Ratings7.8717 Ratings
Company information00 Ratings8.5713 Ratings
Industry information00 Ratings7.7685 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
SAP Sales Cloud
-
Ratings
ZoomInfo Sales
7.6
703 Ratings
2% above category average
Lead qualification process00 Ratings7.587 Ratings
Smart lists and recommendations00 Ratings7.290 Ratings
Salesforce integration00 Ratings8.7489 Ratings
Company/business profiles00 Ratings8.0668 Ratings
Alerts and reminders00 Ratings7.1463 Ratings
Data hygiene00 Ratings6.9635 Ratings
Automatic data refresh00 Ratings7.3554 Ratings
Tags00 Ratings7.4490 Ratings
Filters and segmentation00 Ratings7.9647 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
SAP Sales Cloud
-
Ratings
ZoomInfo Sales
6.2
251 Ratings
19% below category average
Sales email templates00 Ratings6.4248 Ratings
Append emails to records00 Ratings5.925 Ratings
Best Alternatives
SAP Sales CloudZoomInfo Sales
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Lead411
Lead411
Score 8.2 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
TechTarget Priority Engine
TechTarget Priority Engine
Score 9.9 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
TechTarget Priority Engine
TechTarget Priority Engine
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Sales CloudZoomInfo Sales
Likelihood to Recommend
8.3
(148 ratings)
8.3
(740 ratings)
Likelihood to Renew
8.0
(14 ratings)
8.6
(21 ratings)
Usability
7.0
(9 ratings)
8.1
(59 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
6.0
(13 ratings)
8.2
(7 ratings)
Online Training
9.1
(3 ratings)
-
(0 ratings)
Implementation Rating
7.9
(3 ratings)
7.7
(4 ratings)
Configurability
9.1
(1 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
9.2
(56 ratings)
Product Scalability
8.5
(110 ratings)
-
(0 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
10.0
(1 ratings)
Vendor pre-sale
9.1
(1 ratings)
10.0
(1 ratings)
User Testimonials
SAP Sales CloudZoomInfo Sales
Likelihood to Recommend
SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
Read full review
ZoomInfo
I have found it to work best combined with LinkedIn Sales Nav. I use the filters on the sales navigation search to find people I wish to target, then use the sidebar to export individuals with the correct information into our CRM quickly. That is my bread-and-butter play as a BDR; I'm in there every day. It is also helpful to quickly check a company's revenue and employee count.
Read full review
Pros
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
ZoomInfo
  • Zoominfo provides us scoops regarding any new upcoming project or pain points (difficulties) facing by certain companies which helps a lot in our business to contact such companies.
  • Zoominfo gives us the exaction info such as email address, Direct or Cell phone number of particular contact which we want and we don't get anywhere except zoominfo
  • Zoominfo has huge database. Intent is one of the favorite section where we get the exact info about the companies/industries which we want
  • Zoominfo Connects with Hubspot which is another benefit for us to add any specific contact directly to our HubSpot app.
Read full review
Cons
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
Read full review
ZoomInfo
  • For initial users, the system can be a little overwhelming. A ZoomInfor SalesOS Basics guide could be beneficial to keep new users from feeling lost amongst all the options.
  • Clearer instructions on how to set targeted search parameters for inbound information would be beneficial.
Read full review
Likelihood to Renew
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
Read full review
ZoomInfo
I'm not the contact. But I see it is where things are moving and if you don't have the information ZoomInfo gathers and continues to be more honed in on our customer or prospective customers, we will lose any advantages we once had and will be left behind.
Read full review
Usability
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
ZoomInfo
Overall super simple to use. You do not need any training to use it, just a couple of minutes as it is very intuitive. I love using it because it has everything in one place except cadence. The filters on accounts and prospects is very easy to use as well.
Read full review
Reliability and Availability
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
ZoomInfo
No answers on this topic
Support Rating
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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ZoomInfo
I would give it a higher rating but they keep changing our account managers.
Read full review
Online Training
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Read full review
ZoomInfo
No answers on this topic
Implementation Rating
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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ZoomInfo
There would have nice while providing a great platform to use, to have an in person class to show how it would best serve us and to navigate. Nothing was provided to myself outside of having a sign on and the preloaded steps to get through basic processes
Read full review
Alternatives Considered
SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
Read full review
ZoomInfo
There’s a few not listed. All in all, ZoomInfo Sales is an essential tool if you’re hunting hard and often. The AI functionality is superior to anything else I’ve used. However, if you’re a come and go, now and then prospector you can get by with other search engines that are “static” or seeming to be lacking in current data. LI Sales Nav is great, but you’re not going to get ahold of normal mid level people on there, and contact details are protected. The biggest competitive benefit here is you get everything you could possibly want to know, I’m not aware of any other product that can hang.
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Scalability
SAP
We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
Read full review
ZoomInfo
No answers on this topic
Return on Investment
SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
Read full review
ZoomInfo
  • Zoominfo Sales has reduced our company research effort by at least 80%. We now have all the information in one place.
  • TAM (total addressable market) data accuracy is significant.
  • AOP planning is flawless, i.e., allocating budget, sales resources, etc., by territory.
Read full review
ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization