Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.
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Webex App
Score8.6 out of 10
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The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
IT Operations Lead in Corporate at Providence Technology Group, Inc. (Information Technology & Services, 11-50 employees)
Chose Skype for Business / Lync (discontinued)
Skype for Business, now part of Microsoft Teams is just better for us since we were already a Microsoft productivity suite (Office) user. No additional cost when we went from traditional product license model to SaaS. Continuous integration and upgrades with MS 365 make it …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Software Developer in Information Technology at Asian Information Technology Ltd. (AITL) (Information Technology & Services, 51-200 employees)
Chose Skype for Business / Lync (discontinued)
Skype for Business makes it easier to group contacts and receive offline/online notifications. It is a great way to make small-group contacts and discuss things over text and phone. It makes business calls more manageable and more interactive to organize. It's helpful if I need …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Technical Undergraduate Intern in Customer Service at Cisco Systems (Information Technology & Services, 10,001+ employees)
Chose Skype for Business / Lync (discontinued)
Every software has its own pros and cons,
however, Skype for Business is more like a balanced application with all the
features required for a business need. MS teams [have] a messy user interface that
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Research Development Mechanical Engineer in Research & Development at Ford Otosan (Automotive, 10,001+ employees)
Chose Skype for Business / Lync (discontinued)
We use also Webex teams and Microsoft Teams. Both are also great products. Skype for Business is more simple than both. It is [something] that we all used since MSN messenger. Mobile application is also very good and still used to give and take calls. Other features are …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Skype for Business / Lync (discontinued)
Skype gives user ability to control who can view or download the shared contents which I have not seen on Webex. Skype falls behind in customization of appearance as I can modify Webex, change theme, change pictures which is not present in Skype. Screen sharing is better in …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Systems Analyst in Finance and Accounting at GTAA (Airlines/Aviation, 1001-5000 employees)
Chose Skype for Business / Lync (discontinued)
Skype for Business is more powerful yet easy to use. Has a better sound and picture quality. It does not need to be installed each time you get an invitation. You can use an external audio device or built-in devices. You can control another person's computer or give control of …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Design Engineer in Engineering at Cyient (Information Technology and Services, 10,001+ employees)
Chose Skype for Business / Lync (discontinued)
Previously, we had cisco WebEx as our communication software, but after using Skype for Business we feel that a lot of things can be achieved through this software. The most used feature of Skype is screen sharing which allows presenting our screen to our clients to show them …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Skype for Business / Lync (discontinued)
Skype for business is severely lacking when hosting meetings -- other software options are definitely better. Again, the ability to initiate a meeting (and perhaps in-browser versus locally on the device) is a major impediment with Skype for Business. Microsoft needs to do a …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Skype for Business / Lync (discontinued)
WebEx seems to be more cumbersome than Skype and does not integrate as smoothly into Microsoft Outlook.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Technical Support Specialist in Customer Service at CSS Corp (Computer Networking, 1001-5000 employees)
Chose Webex App
Webex is a lot more secure and you get more for the money, Enhanced security protocols and integrations with other systems, feature-packed and ease of use.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose Webex App
Webex App is more secure and provides a better experience for users. It's less resource-intensive than Microsoft Teams and Cisco actively develops and improves the app.
Noise-canceling is second to none, thanks to the acquisition of Babble Labs, and when used with products like …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Video & Voice Engineer II in Information Technology at Spectrum Communications (Telecommunications, 10,001+ employees)
Chose Webex App
When comparing other chat infrastructure programs like Webex. I haven't really met or used one that compares to what the current WebEx program does now. Though there are many programs like it I haven't experienced a better
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Network System Administrator in Information Technology at Kyndryl Brazil (Information Technology & Services, 10,001+ employees)
Chose Webex App
- Worldwide used by companies - It is very useful for remote access (for network supporters) - It is perfect for environments where the network has Cisco devices, it doesn't mean that other brands aren't suitable. - You can record the meetings, and training and use them for a …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
customer success manager in Information Technology at Orange business services (Information Technology & Services, 10,001+ employees)
Chose Webex App
Webex App seems to be more robust and has a more attractive Gui. the fact that webex looks technologically superior compared to other solutions thanks to the various features that are being offered to customers. we are also working in different geographical locations and also …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Webex App
Compared with Webex, Microsoft Teams has a more intuitive interface and better integration with Outlook. My organization was using Webex before the COVID-19 pandemic and continues to use it. We have now fully transitioned over to Microsoft Teams for smaller team meetings, with …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Webex App
Actually, I find Webex App better than others so I never used any other app apart from Webex App, so I can't say any thing about other apps. But would suggest my colleague and other guys use this app, good app for each use and troubleshooting if you are in the technical field
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Lead Connectivity Operations Analyst (DC/SEC/ISP) in Information Technology at Barclays (Information Technology and Services, 10,001+ employees)
Chose Webex App
Most of the time when I've used Webex and every time I felt better and confident. However, when I use other products sometimes I felt slowness or it doesn't work on low bandwidth.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose Webex App
Easy to use without any complications. The quality of calls is always better when compared to others. User-friendly, it can be easily explained to a customer for one-time use and there are no glitches or downtimes faced. Highly secured without any breach of privacy Wide …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
IT Technology Principal Consultant in Information Technology at SAP Labs India (Information Technology & Services, 10,001+ employees)
Chose Webex App
Webex integrates Cisco hardware range very well with its software offering, particularly nice to take meetings on the go with the App. This provides a seamless experience. The others don't have a great hardware range, or what they have is limited & co-branded making it …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Webex App
For me, Zoom is new application and doesn't know customer needs for an application and can't integrate with any instant messaging app. Microsoft Teams has integration with Microsoft & Microsoft Azure apps but stability and availability on Webex App made me ignore this …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Webex App
Webex teams and Microsoft Teams are very similar, I think it depends on what your organization is using as to which way you would go. I find the platforms and overall experience to almost be exactly the same, although I think Microsoft Teams has more awareness and therefore …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Webex App
We were using Skype before Webex Teams and it is so better. Skype never had a historic chat feature and also the interface of Webex Teams is better. Also, video and audio calls on Skype were not that smooth like on Webex Teams.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Arquitecto en Soluciones de Colaboracion Cisco in Engineering at DIRECTV Latin America (Entertainment, 1001-5000 employees)
Chose Webex App
Cisco Jabber prevails over the Skype for Business option, particularly in those organizations where Cisco infrastructure exists, such as the Communications Manager suite, voice gateways and brand devices that use services for the PSTN, since integrations and interoperability …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Internal Partner Account Manager in Product Management at Tech Data (Information Technology & Services, 5001-10,000 employees)
Chose Webex App
Webex is much more user friendly. I can loop in multiple people at a time that are working on a project together and we are able to also remove people that aren't a part of the conversation. Also, we are able to see who has read the messages and who has not.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Application Engineer/Product Development in Research & Development at VanillaIP (Telecommunications, 51-200 employees)
Chose Webex App
Webex [(formerly Webex Teams)] with our Broadworks integration beats the others hands down due to the ability to out the box on our platform have an enterprise grade collaboration product along with external calling capabilities that other products cannot offer without further …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Enterprise Architect in Information Technology at Kindred Healthcare (Hospital & Health Care, 10,001+ employees)
Chose Webex App
Cisco Webex Teams I feel is best of breed and feature-rich. There were no features that a competitor had that Cisco Webex Teams did not. Through many acquisitions, we ended up with a plethora of collaboration tools, and because we were already a large Cisco customer, the …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Webex App
This interacts better with our current solutions using Google, IPT, Video conferences, etc.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Webex App
I think Teams is more seamlessly integrated for functions within Teams, and certainly requires less customer expertise, as most of the heavy lifting is in the Webex cloud. I think that Skype integrates better for traditional federations as Teams really has no native solution …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Freelance Photographer in Information Technology at Self Employed (Medical Practice, 10,001+ employees)
Chose Webex App
Currently, this has been the only solution we have tested and due to its success in meeting all our criteria, we have continued to use this. We do not foresee any future changes unless our immediate needs for communication and virtual collaborative spaces changes. At that …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Skype for Business, now part of Microsoft Teams is a remote/virtual team collaboration tool must have...especially if you already use Microsoft tools. Of course, since it now part of an MS 365 subscription, it really doesn't make sense to use anything else. It is easy to use and just works. I'm not sure how anyone who works with digital files/documents and needs to work with other people doing similar work can be effective without such a tool. Of course, there are a number of alternatives like Zoom or Webex, but why pay or use another separate tool if you don't need to. :-)
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's perfect for project rooms for collaborative work, file sharing, quick reporting and incident handling, and initiating conversations via chat, voice, and video. Some more formal matters are better handled by email. There's a greater chance they won't get lost, and if we want to revisit them months or even years later, we'll be able to find them more easily.
Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.
Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.
Statuses sometimes are unreliable and do not display correctly .
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
Microsoft Teams is the main competitor of the Webex App. But it provides services for less cost than Webex App. And also teams are used by majority of companies in software industries due to its support for other Microsoft services.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Comfort in switching multiple OS platforms, when there is similar UI design.
HD video quality and HD screen share, make up presentations look more professional and standardized.
Less call/meeting drops as seen in other platforms applications.
Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
