Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartSuite
Score 3.0 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Wrike
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.
$10
per month per user
Pricing
SmartSuiteWrike
Editions & Modules
No answers on this topic
Wrike Free
$0
per month per user
Wrike Team
$10
per month per user
Wrike Business
$24.8
per month per user
Wrike Enterprise
Request a quote
per month per user
Pinnacle
Request a quote
per month per user
Offerings
Pricing Offerings
SmartSuiteWrike
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEvery premium plan begins with a 14-day trial period.
More Pricing Information
Features
SmartSuiteWrike
Project Management
Comparison of Project Management features of Product A and Product B
SmartSuite
1.4
19 Ratings
138% below category average
Wrike
7.9
707 Ratings
4% above category average
Task Management1.519 Ratings8.6701 Ratings
Resource Management1.518 Ratings7.7590 Ratings
Gantt Charts1.415 Ratings7.8493 Ratings
Scheduling1.417 Ratings8.0612 Ratings
Workflow Automation1.518 Ratings7.6595 Ratings
Team Collaboration1.519 Ratings8.6700 Ratings
Support for Agile Methodology1.519 Ratings7.9359 Ratings
Support for Waterfall Methodology1.01 Ratings8.1317 Ratings
Document Management1.518 Ratings7.3591 Ratings
Email integration1.518 Ratings7.2536 Ratings
Mobile Access1.518 Ratings7.6509 Ratings
Timesheet Tracking1.415 Ratings8.1318 Ratings
Change request and Case Management1.417 Ratings7.723 Ratings
Budget and Expense Management1.416 Ratings7.9238 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
SmartSuite
1.3
16 Ratings
141% below category average
Wrike
7.8
242 Ratings
4% above category average
Quotes/estimates1.415 Ratings8.21 Ratings
Invoicing1.01 Ratings7.31 Ratings
Project & financial reporting1.415 Ratings8.0238 Ratings
Integration with accounting software1.310 Ratings7.7136 Ratings
Best Alternatives
SmartSuiteWrike
Small Businesses
Stackby
Stackby
Score 9.4 out of 10
Stackby
Stackby
Score 9.4 out of 10
Medium-sized Companies
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
Enterprises
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartSuiteWrike
Likelihood to Recommend
1.5
(19 ratings)
8.4
(741 ratings)
Likelihood to Renew
9.1
(1 ratings)
8.7
(95 ratings)
Usability
1.0
(2 ratings)
8.2
(54 ratings)
Availability
-
(0 ratings)
9.1
(17 ratings)
Performance
-
(0 ratings)
7.5
(14 ratings)
Support Rating
1.0
(2 ratings)
9.3
(84 ratings)
In-Person Training
-
(0 ratings)
7.5
(4 ratings)
Online Training
-
(0 ratings)
7.6
(10 ratings)
Implementation Rating
1.0
(2 ratings)
9.1
(30 ratings)
Configurability
-
(0 ratings)
5.1
(9 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.6
(3 ratings)
Ease of integration
-
(0 ratings)
7.3
(5 ratings)
Product Scalability
-
(0 ratings)
7.8
(10 ratings)
Professional Services
-
(0 ratings)
7.1
(3 ratings)
Vendor post-sale
-
(0 ratings)
6.3
(6 ratings)
Vendor pre-sale
-
(0 ratings)
5.7
(6 ratings)
User Testimonials
SmartSuiteWrike
Likelihood to Recommend
SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
Read full review
Wrike
My organization used Google Sheets to work with subbies, but we've since switched to Wrike. It is user friendly, has formulas and customizable fields. Wrike has been a lifesaver because instead of sharing Google Sheets with external customers and typically they messing up - deleting formulas, users can simply fill out a request form without logging into Wrike . All details are displayed in a table view, making management much easier.
Read full review
Pros
SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
Read full review
Wrike
  • Wrike has been consistent in emailing any updates or changes to each person involved in each task.
  • Wrike has a simple to navigate website, with quick access to each task.
  • Wrike keeps all data files located at the top of the task for quick reference, which makes it easier for each team member to find.
  • Wrike adds date tags as well as any edited or deleted notes where we are able to cross-reference any major changes that may have been made.
Read full review
Cons
SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
Read full review
Wrike
  • The email notifications that are automatically sent from Wrike when something is done are easy for users to miss or ignore.
  • Reporting can be limited. You have to create workarounds for collecting/storing the name of the person submitting the form in instances where they do not have their own Wrike license.
  • A more user-friendly interface, especially for those less familiar with project management software, would enhance overall accessibility.
Read full review
Likelihood to Renew
SmartSuite
I have a great expereance
Read full review
Wrike
I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.
Read full review
Usability
SmartSuite
This is beta software without support. Nobody works at this company.
Read full review
Wrike
Wrike, overall, is pretty easy to setup and use. I still find challenges in changing milestone dates but our programs / date changes are different than industry standard so that is partly the issue. We love the Excel look along with the dashboards! There are also built in analytics that really assist in seeing where the projects are!
Read full review
Reliability and Availability
SmartSuite
No answers on this topic
Wrike
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
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Performance
SmartSuite
No answers on this topic
Wrike
Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX
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Support Rating
SmartSuite
They have a great tutorial and a lot of hits during the work process
Read full review
Wrike
Support is very quickly and they want to solve problems actively. When I need additional info I can use community forum, when I've an issue I can use support form to get help. The support is of excellent quality from the first level, to grow when you talk to the engineers it becomes even more important
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In-Person Training
SmartSuite
No answers on this topic
Wrike
We had staff in person provide some training
Read full review
Online Training
SmartSuite
No answers on this topic
Wrike
I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
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Implementation Rating
SmartSuite
That's easy. Just try
Read full review
Wrike
There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group
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Alternatives Considered
SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
Read full review
Wrike
I have not used other products except Microsoft Teams channels with file sharing and standard sharing from Adobe, text and email messaging, and Zoom/gotomeeting sharing. This is the first product that I have used that had the functionality and platform where the sharing is simplistic. It is better than standard sharing through email or other simple forms because everything stays together.
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Contract Terms and Pricing Model
SmartSuite
No answers on this topic
Wrike
company purchase
Read full review
Scalability
SmartSuite
No answers on this topic
Wrike
The sky is the limit for what can be done in Wrike. We started with 1 use case and within 5 months we migrated several key business practices over to Wrike because they were easier to manage. Use cases so far: process improvement, management review, corrective actions, maintenance requests, month-end financial closing, and document management. As we grow, it's easy to imagine putting even more into Wrike where it becomes a cornerstone for how we do business
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Professional Services
SmartSuite
No answers on this topic
Wrike
not sure
Read full review
Return on Investment
SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
Read full review
Wrike
  • Adding versions of a document streamlines our editing process, preventing us from reviewing outdated versions of a document. This feature saves time, especially when working with external contributors who may not know Wrike well.
  • Blueprints save time because we do not have to manually enter all the details when scheduling a recurring project.
Read full review
ScreenShots

SmartSuite Screenshots

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Wrike Screenshots

Screenshot of Resource ManagementScreenshot of Wrike TemplatesScreenshot of Team WorkloadScreenshot of Wrike ReportsScreenshot of Wrike apps & integrationsScreenshot of Wrike Gantt Chart