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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Splashtop

    Score9.1 out of 10
    N/ASplashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…

    $99

    per year per user

    Tungsten Power PDF

    Score9.8 out of 10
    Small Businesses (1-50 employees)
    Tungsten Power PDF (formerly Kofax) is an easy-to-use, secure and inexpensive solution to manage PDFs for businesses and individuals. Benefits: Ease of Use: Works like Office desktop products, so it's easier to learn Compatibility: Works across devices and platforms, share documents in a storage cloud …

    $129

    one-time fee per license

    Pricing
    SplashtopTungsten Power PDF
    Editions & Modules
    Splashtop Remote Access Solo
    $6.00
    per month per user, billed annually
    Splashtop Remote Access Pro
    $8.25
    per month per user, billed annually
    Splashtop Remote Access Performance
    $13.00
    per month per user, billed annually
    Splashtop Remote Support Enterprise
    Contact Sales
    per month per concurrent technician, billed annually
    Splashtop Remote Access Enterprise
    Contact Sales
    per month per user, billed annually
    Splashtop On-Prem
    Contact Sales
    Splashtop Autonomous Endpoint Management (AEM)
    Contact Sales
    per month per endpoint, billed annually
    Splashtop Remote Support SOS
    Starting at $22.00
    per month per concurrent technician, billed annually
    Power PDF Standard
    $129
    one-time fee per license
    Power PDF for Mac
    $129
    one-time fee per license
    Power PDF Advanced
    $179
    one-time fee per license
    Power PDF Business
    Get a Quote: Subscription and Perpetual available
    per year per seat
    Offerings
    Pricing Offerings
    SplashtopTungsten Power PDF
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Desktop licenses are buy once, own forever. No subscription fees. Business server licenses are term-based or perpetual with optional maintenance & support contract. Volume and upgrade discounts available.
    More Pricing Information
    Community Pulse
    SplashtopTungsten Power PDF
    Considered Both Products
    Splashtop
    No answer on this topic
    Tungsten Automation formerly Kofax
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    627 Answers
    98%
    Would buy again
    585 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    614 Answers
    98%
    Delivers good value for the price
    575 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    624 Answers
    97%
    Happy with the feature set
    583 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    561 Answers
    96%
    Lived up to sales and marketing promises
    526 Answers
    Implementation went as expected
    99%
    Implementation went as expected
    600 Answers
    97%
    Implementation went as expected
    556 Answers
    Features
    SplashtopTungsten Power PDF
    Remote Administration
    Comparison of Remote Administration features of Splashtop and Tungsten Power PDF
    Feature
    Splashtop
    7.8
    43 Ratings
    1% below category average
    Tungsten Power PDF
    -
    Ratings
    Screen sharing9.337 Ratings00 Ratings
    File transfer9.039 Ratings00 Ratings
    Instant message7.930 Ratings00 Ratings
    Access to sleeping/powered-off computers3.013 Ratings00 Ratings
    Over-the-Internet remote session9.342 Ratings00 Ratings
    Initiate remote control from mobile7.626 Ratings00 Ratings
    Remote management of servers & workstations9.07 Ratings00 Ratings
    Centralized management dashboard7.132 Ratings00 Ratings
    Session record7.219 Ratings00 Ratings
    Annotations9.02 Ratings00 Ratings
    Monitoring and Alerts6.05 Ratings00 Ratings
    Multi-platform remote control8.733 Ratings00 Ratings
    PDF Editors
    Comparison of PDF Editors features of Splashtop and Tungsten Power PDF
    Feature
    Splashtop
    -
    Ratings
    Tungsten Power PDF
    8.7
    28 Ratings
    1% above category average
    Edit Text and Images00 Ratings5.526 Ratings
    Merge or Split PDFs00 Ratings9.928 Ratings
    Add Annotations00 Ratings9.226 Ratings
    Text Recognition (OCR)00 Ratings6.922 Ratings
    Page Management00 Ratings7.226 Ratings
    Form Creation and Editing00 Ratings9.620 Ratings
    Secure PDFs00 Ratings9.920 Ratings
    Convert to Different Formats00 Ratings9.823 Ratings
    Comment and Review Tools00 Ratings9.423 Ratings
    Undo and Redo Actions00 Ratings9.923 Ratings
    Best Alternatives
    SplashtopTungsten Power PDF
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    Foxit PDF Editor
    Score8.4 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    PDF Xchange Viewer and Editor
    Score9.3 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    Adobe Acrobat Reader
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SplashtopTungsten Power PDF
    Likelihood to Recommend
    9.1
    (634 ratings)
    9.9
    (599 ratings)
    Likelihood to Renew
    9.1
    (44 ratings)
    9.2
    (112 ratings)
    Usability
    8.7
    (31 ratings)
    9.8
    (46 ratings)
    Availability
    9.1
    (7 ratings)
    9.1
    (13 ratings)
    Performance
    9.1
    (7 ratings)
    9.1
    (13 ratings)
    Support Rating
    8.9
    (589 ratings)
    9.9
    (435 ratings)
    In-Person Training
    -
    (0 ratings)
    3.6
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    9.0
    (21 ratings)
    9.1
    (33 ratings)
    Configurability
    9.1
    (4 ratings)
    9.1
    (9 ratings)
    Contract Terms and Pricing Model
    9.1
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (2 ratings)
    9.1
    (10 ratings)
    Product Scalability
    9.1
    (6 ratings)
    9.1
    (12 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (5 ratings)
    9.1
    (7 ratings)
    Vendor pre-sale
    9.1
    (5 ratings)
    9.1
    (7 ratings)
    User Testimonials
    SplashtopTungsten Power PDF
    Likelihood to Recommend
    Splashtop
    Well suited for any MSP, MSSP, or IT Manager who needs access to a broad array of machines and values their time. Great for an individual who just needs access to their work computer from home. It might not be suited for environments where national security is involved.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    GREAT for combining documents into a single PDF. Great for working with a PDF. Not so great converting PDF to Word format. Would like to see more effort put into that development. Would like to see more effective testing of updates prior to pushing them out as well. Otherwise it is awesome.
    Incentivized
    Read full review
    Pros
    Splashtop
    • Seamless RMM Integration - Splashtop’s integration into Syncro is functionally invisible, but in a good way. I don't have to manage a separate contact list or worry about syncing credentials between my RMM and my remote tool. I click "Remote Desktop" in Syncro, and Splashtop launches instantly.
    • High Performance Graphics & Low Latency - The frame rate and refresh speed are consistently superior to competitors I’ve used in the past. Even when connecting to a client with a dual monitor setup or a slower upload speed, the lag is minimal. The picture quality is crisp enough that I can read fine print on error logs without squinting.
    • "SOS" Ad-Hoc Workflow - r clients who aren't on a managed contract (my "break/fix" customers), the SOS feature is a lifesaver. I don't have to walk a non-technical user through a complex installation. I just tell them to go to the site, give me the 9-digit code, and I'm in!
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • Typewriter functionality is great, although can take some time to load. This allows you to fill in text wherever applicable without turning the rest of the pdf into editable text.
    • Fast load times
    • Has autogenerated text feature so anything in the pdf can become editable
    Incentivized
    Read full review
    Cons
    Splashtop
    • Compared to our prior solution, Splashtop does not "organize" devices nearly as well. They need some some sort of tagging solution so that you can, say, pull up a list of "all machines at this campus" or "All Macs at this site"
    • The Business App that runs locally feels clunky, and is presented in a weirdly-sized window
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • I find that quickly editing text within a document or adding a line of text is clunky and can snowball into things popping out of place. I prefer to export text, and then work on it elsewhere.
    • Sometimes it seems that text recognition is trying too hard and throws me paper punches as "O"s and wrinkles as shapes, so I have to get rid of those artifacts.
    • The "Update Available" popup which is usually not an actual update announcement but rather an offer to sell me something is annoying.
    Incentivized
    Read full review
    Likelihood to Renew
    Splashtop
    Splashtop has been one of the best investments our firm has made, and we have become proud partners. The ROI is off the charts for a law firm since more time can be billed now. This is aside from all the quality of life improvements Splashtop has rolled out in the past couple of years that makes IT administration notably easier in multiple ways on a daily basis.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Tungsten Power PDF is easy to use, the staff all like it, and there are no issues with it on any level. It is a more cost-effective solution to our PDF needs than other products currently available on the market. This product works as intended and it fits our business needs perfectly.
    Incentivized
    Read full review
    Usability
    Splashtop
    It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    It is fast and easy to get the hang of. It really didn't take a lot of effort to learn how to use this program and I appreciated that it was pretty "plug and play" and there wasn't a long learning curve.
    Incentivized
    Read full review
    Reliability and Availability
    Splashtop
    I recall one outage, and it wasn't very long. We use QuickAssist when someone's having a problem connecting with Splashtop on a Windows machine. Fortunately, that doesn't happen very often. QuickAssist is for the QUICK Assist. Splashtop is far better for addressing more complex support needs.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Other that a PDF partially disappearing if left up for a long period of time - no issues. (If you close it and reopen it, it is all there. We have some PDFs that are 400-600 pages long.)
    Incentivized
    Read full review
    Performance
    Splashtop
    I've raved and rambled about Splashtop's utterly shocking performance nearly endlessly. One of the key reasons our firm adopted Splashtop was because I could demonstrate the unbelievable performance to our Tech Committee. Before finding Splashtop, the thought of being able to start a remote connection to another PC and smoothly watch a full 1080p video through that remote connection was unthinkable. Yet, Splashtop achieved this. I was blown away, and our committee was impressed. In fact, in my testing environment prior to onboarding, I was have 2 PC's next to each other on different networks and internet sources with a Splashtop connection from one to the other with a 1080p YouTube video playing. I was astounded that the audio I was hearing on the "connect from" PC matched in perfect synch with the "connect to" PC. Unbelievable!! And keep this between us, but when I was working late one night at the office waiting for some server to finish a long upgrade, I was able to actually Splashtop to my home gaming PC and play a full-quality FPS with no lag through the connection. Shocked, astounded, flabbergasted! The adjectives could be endless!
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Pages nearly always load at the expected rapid speed. Some documents that print quickly from Adobe Reader print much more slowly from Power PDF. I have never generated a report - that's a feature I didn't know existed until now and do not know what it's for
    Incentivized
    Read full review
    Support Rating
    Splashtop
    The phone number is in the top right of each page of the website and app and when called, the person who picks up (before any automation delays the call) is ready to assist or immediately recognize the appropriate place for a transfer. If transferred to a different department, that department picks up immediately and each person is fully trained to help resolve a (typically user error) call.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    I have used it for 15 years and have only needed support once: a simple update that allowed me to use the software as intended. The support team was attentive and responsive, and I was on my way very quickly.
    Incentivized
    Read full review
    In-Person Training
    Splashtop
    No answers on this topic
    Tungsten Automation formerly Kofax
    I got an overview of the product from my predecessor who was about to retire from the job I now hold. He did not go into very many of the features and probably only knew about the ones he used most frequently.
    Incentivized
    Read full review
    Online Training
    Splashtop
    No answers on this topic
    Tungsten Automation formerly Kofax
    We watched the training videos and tested out the features and functionality side by side. Some features are not used on a regular basis is it is convenient to go back and review training on that particular functionality when needed.
    Incentivized
    Read full review
    Implementation Rating
    Splashtop
    It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Easy and quick, with no problems or support needed. Worked as intended right out of the box. E-signing was the only area that implementation was dificult and required support
    Incentivized
    Read full review
    Alternatives Considered
    Splashtop
    I have not looked at TeamViewer in quite some time but I found Splashtop SOS for me to be at least a 1 to 1 feature switch. And right now connecting to mobile devices to see a customers screen is included with Splashtop SOS and it is a real value add. I hope it says that way. TeamViewer is just too expensive in comparison.
    Read full review
    Tungsten Automation formerly Kofax
    There is nothing to compare it to. Tungsten Power PDF is by far an easier and more efficient option. The one advantage of CutePDF is the functionality of overlay and underlay with headers and footers. The other functions in Tungsten Power PDF are much easier to use. Pricing is also an attractive option.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Splashtop
    A colleague got a significantly better deal that did not allow him to use Groups. His savings/pricing was far more attractive than mine was. I tried to get that from sales, and they told me it was not an option. That was disappointing.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Scalability
    Splashtop
    I bought service for 250 unattended machines. I anticipate the next level will be very expensive, so I may stop at 250. It works very well for our needs. Only recently have I needed to add a second team to add a group of computers, but it's all been great.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Not really familiar since I'm the only person who uses it. But in the past it has been my understanding that Power PDF was offered only on a single-license basis, so it's been expensive for me to use it at home and at work because I had to pay for it on my own. In my current position management supports it so I at least only have to pay for it once.
    Incentivized
    Read full review
    Professional Services
    Splashtop
    Do not use.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Return on Investment
    Splashtop
    • Remote support makes my business possible, period.
    • Switching from TeamViewer to Splashtop has made a huge difference to my operation: the cost is both lower and more predictable, and getting from "answering the phone from a client in trouble" to "satisfied client" is much faster and easier.
    • I apologize that I don't actually have hard numbers, but I can sincerely recommend Splashtop and Splashtop SOS. It will make your life and business better!
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • Although it was expensive to get the program (just under $200), I found that it was nice that there was only that one time charge. If there were updating or annual fees, I think that would be a deal breaker. Thankfully there isn't, though!
    Incentivized
    Read full review
    ScreenShots

    Splashtop Screenshots

    Screenshot of Splashtop Streamer: Used to connect to and remote into computers.
Splashtop Business App: Used to connect from and remotely access other computers.Screenshot of Splashtop SOS - Accessed with a 9-digit session code, it can be customized with a brand, logo and text.Screenshot of a view of computer sessions.Screenshot of where users can transfer files and folders from local and remote computers during a session.Screenshot of Splashtop Remote Support Enterprise : On-demand support with service desk capabilities.Screenshot of a dashboard - This offers key insights on endpoint status, security metrics, and scheduled tasks.

    Tungsten Power PDF Screenshots

    Screenshot of the PDF Create Assistant, which can be used to create multiple PDFs at the same time from a variety of source formats. Create individual PDFs, or combine into one PDF package.Screenshot of PDF Profiles that can be created to apply commonly desired settings to new PDF documents created in Power PDF.Screenshot of the application's color, changed from purple to blue, light gray or dark gray.Screenshot of some lightweight document automation that can also be achieved with the Watched Folder and Sequence features.Screenshot of where packages can be signed with pre built templates using Kofax Sign Doc or other integrating e-signersScreenshot of PDFs that can be navigated with a thumbnail view