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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Tungsten Power PDF

    Score9.8 out of 10
    Small Businesses (1-50 employees)
    Tungsten Power PDF (formerly Kofax) is an easy-to-use, secure and inexpensive solution to manage PDFs for businesses and individuals. Benefits: Ease of Use: Works like Office desktop products, so it's easier to learn Compatibility: Works across devices and platforms, share documents in a storage cloud …

    $129

    one-time fee per license

    Pricing
    TeamViewerTungsten Power PDF
    Editions & Modules
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Power PDF Standard
    $129
    one-time fee per license
    Power PDF for Mac
    $129
    one-time fee per license
    Power PDF Advanced
    $179
    one-time fee per license
    Power PDF Business
    Get a Quote: Subscription and Perpetual available
    per year per seat
    Offerings
    Pricing Offerings
    TeamViewerTungsten Power PDF
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Desktop licenses are buy once, own forever. No subscription fees. Business server licenses are term-based or perpetual with optional maintenance & support contract. Volume and upgrade discounts available.
    More Pricing Information
    Community Pulse
    TeamViewerTungsten Power PDF
    Considered Both Products
    TeamViewer
    No answer on this topic
    Tungsten Automation formerly Kofax
    Chose Tungsten Power PDF
    Just as powerful and easier to use, not bloated with features that are of no use.
    Incentivized
    Chose Tungsten Power PDF
    I honestly have preferred to use both of the above software more than Kofax Power PDF, however, this was a cost-effective option and now that we have all been using it long enough, we all agree it is sufficient for our needs and will stick with it.
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    383 Answers
    98%
    Would buy again
    585 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    354 Answers
    98%
    Delivers good value for the price
    575 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    417 Answers
    97%
    Happy with the feature set
    583 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    288 Answers
    96%
    Lived up to sales and marketing promises
    526 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    356 Answers
    97%
    Implementation went as expected
    556 Answers
    Features
    TeamViewerTungsten Power PDF
    Security
    Comparison of Security features of TeamViewer and Tungsten Power PDF
    Feature
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Tungsten Power PDF
    -
    Ratings
    Role-based user permissions8.869 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of TeamViewer and Tungsten Power PDF
    Feature
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    Tungsten Power PDF
    -
    Ratings
    File transfer8.9521 Ratings00 Ratings
    Instant message8.8481 Ratings00 Ratings
    Access to sleeping/powered-off computers7.5366 Ratings00 Ratings
    Session record8.4376 Ratings00 Ratings
    Annotations8.2143 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of TeamViewer and Tungsten Power PDF
    Feature
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Tungsten Power PDF
    -
    Ratings
    Third-party software integrations8.048 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of TeamViewer and Tungsten Power PDF
    Feature
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Tungsten Power PDF
    -
    Ratings
    Attended device access9.180 Ratings00 Ratings
    Unattended device access8.777 Ratings00 Ratings
    Mobile device access8.071 Ratings00 Ratings
    Virtual device access8.667 Ratings00 Ratings
    Multiple-display support8.668 Ratings00 Ratings
    Multiple concurrent sessions8.470 Ratings00 Ratings
    PDF Editors
    Comparison of PDF Editors features of TeamViewer and Tungsten Power PDF
    Feature
    TeamViewer
    -
    Ratings
    Tungsten Power PDF
    8.7
    28 Ratings
    1% above category average
    Edit Text and Images00 Ratings5.526 Ratings
    Merge or Split PDFs00 Ratings9.928 Ratings
    Add Annotations00 Ratings9.226 Ratings
    Text Recognition (OCR)00 Ratings6.922 Ratings
    Page Management00 Ratings7.226 Ratings
    Form Creation and Editing00 Ratings9.620 Ratings
    Secure PDFs00 Ratings9.920 Ratings
    Convert to Different Formats00 Ratings9.823 Ratings
    Comment and Review Tools00 Ratings9.423 Ratings
    Undo and Redo Actions00 Ratings9.923 Ratings
    Best Alternatives
    TeamViewerTungsten Power PDF
    Small Businesses
    LogMeIn Rescue
    Score8.2 out of 10
    Foxit PDF Editor
    Score8.4 out of 10
    Medium-sized Companies
    BeyondTrust Remote Support
    Score8.6 out of 10
    PDF Xchange Viewer and Editor
    Score9.3 out of 10
    Enterprises
    BeyondTrust Remote Support
    Score8.6 out of 10
    Adobe Acrobat Reader
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TeamViewerTungsten Power PDF
    Likelihood to Recommend
    8.8
    (611 ratings)
    9.9
    (599 ratings)
    Likelihood to Renew
    8.1
    (68 ratings)
    9.2
    (112 ratings)
    Usability
    9.0
    (59 ratings)
    9.8
    (46 ratings)
    Availability
    9.1
    (6 ratings)
    9.1
    (13 ratings)
    Performance
    9.1
    (6 ratings)
    9.1
    (13 ratings)
    Support Rating
    9.2
    (51 ratings)
    9.9
    (435 ratings)
    In-Person Training
    9.1
    (2 ratings)
    3.6
    (1 ratings)
    Online Training
    9.1
    (4 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    8.7
    (166 ratings)
    9.1
    (33 ratings)
    Configurability
    8.4
    (5 ratings)
    9.1
    (9 ratings)
    Ease of integration
    9.1
    (5 ratings)
    9.1
    (10 ratings)
    Product Scalability
    9.1
    (6 ratings)
    9.1
    (12 ratings)
    Vendor post-sale
    8.9
    (6 ratings)
    9.1
    (7 ratings)
    Vendor pre-sale
    9.1
    (6 ratings)
    9.1
    (7 ratings)
    User Testimonials
    TeamViewerTungsten Power PDF
    Likelihood to Recommend
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Tungsten Automation formerly Kofax
    GREAT for combining documents into a single PDF. Great for working with a PDF. Not so great converting PDF to Word format. Would like to see more effort put into that development. Would like to see more effective testing of updates prior to pushing them out as well. Otherwise it is awesome.
    Incentivized
    Read full review
    Pros
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • Typewriter functionality is great, although can take some time to load. This allows you to fill in text wherever applicable without turning the rest of the pdf into editable text.
    • Fast load times
    • Has autogenerated text feature so anything in the pdf can become editable
    Incentivized
    Read full review
    Cons
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • I find that quickly editing text within a document or adding a line of text is clunky and can snowball into things popping out of place. I prefer to export text, and then work on it elsewhere.
    • Sometimes it seems that text recognition is trying too hard and throws me paper punches as "O"s and wrinkles as shapes, so I have to get rid of those artifacts.
    • The "Update Available" popup which is usually not an actual update announcement but rather an offer to sell me something is annoying.
    Incentivized
    Read full review
    Likelihood to Renew
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Tungsten Power PDF is easy to use, the staff all like it, and there are no issues with it on any level. It is a more cost-effective solution to our PDF needs than other products currently available on the market. This product works as intended and it fits our business needs perfectly.
    Incentivized
    Read full review
    Usability
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    It is fast and easy to get the hang of. It really didn't take a lot of effort to learn how to use this program and I appreciated that it was pretty "plug and play" and there wasn't a long learning curve.
    Incentivized
    Read full review
    Reliability and Availability
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Other that a PDF partially disappearing if left up for a long period of time - no issues. (If you close it and reopen it, it is all there. We have some PDFs that are 400-600 pages long.)
    Incentivized
    Read full review
    Performance
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Pages nearly always load at the expected rapid speed. Some documents that print quickly from Adobe Reader print much more slowly from Power PDF. I have never generated a report - that's a feature I didn't know existed until now and do not know what it's for
    Incentivized
    Read full review
    Support Rating
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    I have used it for 15 years and have only needed support once: a simple update that allowed me to use the software as intended. The support team was attentive and responsive, and I was on my way very quickly.
    Incentivized
    Read full review
    In-Person Training
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    I got an overview of the product from my predecessor who was about to retire from the job I now hold. He did not go into very many of the features and probably only knew about the ones he used most frequently.
    Incentivized
    Read full review
    Online Training
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Tungsten Automation formerly Kofax
    We watched the training videos and tested out the features and functionality side by side. Some features are not used on a regular basis is it is convenient to go back and review training on that particular functionality when needed.
    Incentivized
    Read full review
    Implementation Rating
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Easy and quick, with no problems or support needed. Worked as intended right out of the box. E-signing was the only area that implementation was dificult and required support
    Incentivized
    Read full review
    Alternatives Considered
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    There is nothing to compare it to. Tungsten Power PDF is by far an easier and more efficient option. The one advantage of CutePDF is the functionality of overlay and underlay with headers and footers. The other functions in Tungsten Power PDF are much easier to use. Pricing is also an attractive option.
    Incentivized
    Read full review
    Scalability
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Not really familiar since I'm the only person who uses it. But in the past it has been my understanding that Power PDF was offered only on a single-license basis, so it's been expensive for me to use it at home and at work because I had to pay for it on my own. In my current position management supports it so I at least only have to pay for it once.
    Incentivized
    Read full review
    Return on Investment
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • Although it was expensive to get the program (just under $200), I found that it was nice that there was only that one time charge. If there were updating or annual fees, I think that would be a deal breaker. Thankfully there isn't, though!
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.

    Tungsten Power PDF Screenshots

    Screenshot of the PDF Create Assistant, which can be used to create multiple PDFs at the same time from a variety of source formats. Create individual PDFs, or combine into one PDF package.Screenshot of PDF Profiles that can be created to apply commonly desired settings to new PDF documents created in Power PDF.Screenshot of the application's color, changed from purple to blue, light gray or dark gray.Screenshot of some lightweight document automation that can also be achieved with the Watched Folder and Sequence features.Screenshot of where packages can be signed with pre built templates using Kofax Sign Doc or other integrating e-signersScreenshot of PDFs that can be navigated with a thumbnail view