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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ThunderTix

    Score9.1 out of 10
    Small Businesses (1-50 employees)
    ThunderTix is ticketing, box office, and venue management software built for performing arts organizations, theaters, live music venues, and live performance teams. The platform supports both reserved seating and general admission events, helping organizations sell tickets online, by phone, or at the box office while managing patrons, donations, subscriptions, merchandise, concessions, gift cards, marketing, and reporting from one system. ThunderTix is presented as…

    $20

    per month

    Webex Webinars

    Score9 out of 10
    N/AWebex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.N/A
    Pricing
    ThunderTixWebex Webinars
    Editions & Modules
    General Admission
    $20
    per month ticket
    Reserved Seating
    $25
    per month ticket
    White Glove
    $175
    per month ticket
    Webex Events
    Contact Sales
    Offerings
    Pricing Offerings
    ThunderTixWebex Webinars
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$175 per month (and $1.95 per ticket)No setup fee
    Additional DetailsBoth the General Admission and Reserved Seating plans include the first 20 tickets processed each month. Additional tickets are $1 and $1.25 respectively. The White Glove plan includes the first 100 tickets processed and each additional ticket is $1.95.
    More Pricing Information
    Community Pulse
    ThunderTixWebex Webinars
    Considered Both Products
    ThunderTix
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    98%
    Would buy again
    58 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    98%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    98%
    Happy with the feature set
    58 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    93%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    98%
    Implementation went as expected
    41 Answers
    Features
    ThunderTixWebex Webinars
    Virtual Event
    Comparison of Virtual Event features of ThunderTix and Webex Webinars
    Feature
    ThunderTix
    8.4
    5 Ratings
    5% above category average
    Webex Webinars
    -
    Ratings
    Registration, RSVP, and ticketing9.15 Ratings00 Ratings
    Email marketing9.13 Ratings00 Ratings
    Audience engagement8.24 Ratings00 Ratings
    Event analytics7.34 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ThunderTix and Webex Webinars
    Feature
    ThunderTix
    -
    Ratings
    Webex Webinars
    8.9
    61 Ratings
    15% above category average
    Dashboards00 Ratings8.857 Ratings
    Data exportability00 Ratings8.957 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of ThunderTix and Webex Webinars
    Feature
    ThunderTix
    -
    Ratings
    Webex Webinars
    8.9
    67 Ratings
    9% above category average
    High quality audio00 Ratings9.367 Ratings
    Mobile support00 Ratings8.562 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of ThunderTix and Webex Webinars
    Feature
    ThunderTix
    -
    Ratings
    Webex Webinars
    9.0
    66 Ratings
    10% above category average
    Calendar integration00 Ratings9.059 Ratings
    Record meetings / events00 Ratings8.965 Ratings
    Slideshows00 Ratings9.362 Ratings
    Event registration00 Ratings8.862 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of ThunderTix and Webex Webinars
    Feature
    ThunderTix
    -
    Ratings
    Webex Webinars
    8.9
    65 Ratings
    5% above category average
    Audience polling00 Ratings9.064 Ratings
    Q&A00 Ratings8.862 Ratings
    Online Events Security
    Comparison of Online Events Security features of ThunderTix and Webex Webinars
    Feature
    ThunderTix
    -
    Ratings
    Webex Webinars
    8.9
    63 Ratings
    6% above category average
    Participant roles & permissions00 Ratings9.263 Ratings
    Confidential attendee list00 Ratings8.757 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of ThunderTix and Webex Webinars
    Feature
    ThunderTix
    -
    Ratings
    Webex Webinars
    8.9
    53 Ratings
    12% above category average
    Branding options00 Ratings8.951 Ratings
    Integration to Marketing Automation00 Ratings8.847 Ratings
    Best Alternatives
    ThunderTixWebex Webinars
    Small Businesses
    Whova
    Score9.6 out of 10
    GoTo Webinar
    Score8.6 out of 10
    Medium-sized Companies
    Splash
    Score7.7 out of 10
    GoTo Webinar
    Score8.6 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.9 out of 10
    BlueJeans Events (discontinued)
    Score2.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ThunderTixWebex Webinars
    Likelihood to Recommend
    9.1
    (9 ratings)
    8.7
    (69 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.8
    (6 ratings)
    Usability
    9.1
    (3 ratings)
    9.0
    (26 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (3 ratings)
    Support Rating
    9.1
    (2 ratings)
    5.9
    (26 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    8.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    ThunderTixWebex Webinars
    Likelihood to Recommend
    ThunderTix
    The capability to check in customers using a simple phone app allows offloading a lot of box office tasks to unskilled ushers and volunteers. It's just circumspect for all our ticketing needs.
    Read full review
    Cisco
    I'd say mainly well suited for larger audiences. I think there's probably some products that are a little more economical for smaller audiences, but if you need a solid, reliable platform for larger audiences, say more than a hundred people. So this is the best product for that or at least top two.
    Incentivized
    Read full review
    Pros
    ThunderTix
    • Thundertix is a WONDERFUL price that allows us to sell more tickets and increase our profits. The pricing of Thundertix is lower cost than anything else in the market.
    • Thundertix is always innovating and adding to features relevant to the current market.
    • Thundertix has great customer service, especially if you are willing to pay the premium price for over the phone customer support.
    Incentivized
    Read full review
    Cisco
    • Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
    • Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
    • Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.
    Read full review
    Cons
    ThunderTix
    • For the money, I honestly don't have a single critique. Some of the larger companies offer a few more features, but we believe that most of those bells and whistles are not worth a significant increase in price.
    • Our venue is a 160 seat venue. Thundertix is ideal for this. I do not know how Thundertix would translate to a 15,000 venue. It is not what we deal with. We are involved in some higher ticket events, but those are all General Admission so I do not have to deal with 15,000 reserved seats.
    Incentivized
    Read full review
    Cisco
    • There always seems to be room for video quality improvement (not a necessity, but would be nice)
    • Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
    • The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)
    Incentivized
    Read full review
    Likelihood to Renew
    ThunderTix
    We have been with them for over a decade and have no interest in leaving.
    Read full review
    Cisco
    Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
    Incentivized
    Read full review
    Usability
    ThunderTix
    It's straightforward and, for the most part, easy to use and navigate. When there is an issue or problem that arises, support is usually very helpful in navigating us in the right direction. It keeps everything in order and on track, and is easy to use when trying to track down a client or previous purchases, which is important to our company
    Incentivized
    Read full review
    Cisco
    My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.
    Incentivized
    Read full review
    Reliability and Availability
    ThunderTix
    No answers on this topic
    Cisco
    Webex Webinars are available 24/7 and is based on your license purchase and usage. Webex Webinars needs maximum bandwidth consumption for sending and receiving videos and listed below are some examples. High-Definition Video: 2.5 Mbps (Receive) and 3.0 Mbps (Send)· High Quality Video: 1.0 Mbps (Receive) and 1.5 Mbps (Send)· Standard Quality Video: 0.5 Mbps (Receive) and 0.5 Mbps (Send) Webex Webinars makes it easy to analyze attendance statistics, send participants to a post-webinar landing page, and integrate data into CRMs and marketing automation.
    Incentivized
    Read full review
    Performance
    ThunderTix
    No answers on this topic
    Cisco
    You can turn around WebEx Attendance reports within 24 hours. Sign in to Webex Site Administration and go to Reports - Access Anywhere. Select the beginning and ending dates for the report. Report data is available only for sessions conducted up to three months before the current date depending on your administration set-up. From the Sort results by drop-down list, select the sort order criteria for the report. After hosting a WebEx Webinar, you have the ability to create a report of all of the participants and the times that they entered and left the meeting. Reports cannot track emoji's or reactions. Best practice for Q&A and tracking you can integrate SLIDO. You cannot save individual polling results. Also the polling report does not include who asked and answered the questions. This limitation does not apply to SLIDO. Closed captions and transcriptions are only saved if the Webinar is recorded. If you face problems during a webinar, you can hit then button which creates and send a report to Cisco who will then look into the problems to avoid future occurrences
    Incentivized
    Read full review
    Support Rating
    ThunderTix
    They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!
    Read full review
    Cisco
    I love the control that this product gives to those running the meetings. It allows you to assign presenter roles to people and everyone else that is an attendee can be totally controlled, like whether they can unmute, use video or just sit there and watch. It really gives control of the meeting to those who are running it. And we love that ability for those meetings that we are trying to make sure people are listening in on instead of trying to participate.
    Incentivized
    Read full review
    Online Training
    ThunderTix
    No answers on this topic
    Cisco
    It was a good training to understand not only webinars but the entire platform.
    Incentivized
    Read full review
    Implementation Rating
    ThunderTix
    It was an easy transition that took less than a month from planning to implementation
    Read full review
    Cisco
    The implementation process was fairly simple and straightforward
    Incentivized
    Read full review
    Alternatives Considered
    ThunderTix
    AudienceView has some of the oldest and least efficient user interfaces I have ever seen. Theres 5 different websites for the same account to access different things that are all interlinked and need to be accessed together. Ticket Spice charges a higher per ticket cost for most ticket price ranges. ThunderTix is a flat rate while ticket spice is a percentage.
    Incentivized
    Read full review
    Cisco
    ON24 has a lot more bells and whistles, which is great when you need them but when you're looking for a straight up platform to host a stand alone webinar, Webex Webinars is a good alternative. We've selected Webex Webinars when we don't need such a customized webinar console.
    Incentivized
    Read full review
    Scalability
    ThunderTix
    No answers on this topic
    Cisco
    Webex Webinars is a scalable platform designed for interactive experiences. It can accommodate attendees from 100 up to 100,000 attendees depending on the purchase of your license. The scalability is based on each company's requirements and usage. Webex Webinars can offer key features like real-time translations, moderated Q&A, live polling, and chat, making it suitable for both small and large audiences and can be deployed across multiple departments and sites as needed.
    Incentivized
    Read full review
    Return on Investment
    ThunderTix
    • It has greatly increased online sales
    • We are break even but with only 1 event ran so far
    • It has made teaching box office sellers easy
    Incentivized
    Read full review
    Cisco
    • Allowed us to keep our product development moving forward during the pandemic.
    • Reduced our travel costs by hosting virtual events.
    • Allows us to host more events because of reduced cost over in-person events.
    • Helps us with faster time to market on features as we can quickly set up and host a focus group.
    Incentivized
    Read full review
    ScreenShots

    ThunderTix Screenshots

    Screenshot of ThunderTix's custom reserved seating charts that matches each venue’s real layout, including rows, tables, balconies, ADA seating, ASL-accessible areas, obstructed-view seats, dinner theater setups, auditoriums, and concert venues.Screenshot of the ThunderTix mobile app, where staff can sell tickets, scan barcodes, and check in guests from anywhere using iOS or Android devices.Screenshot of ThunderTix's mobile-friendly checkout with seat review, donation prompts, add-ons, transparent fees, and a smooth path to payment.Screenshot of ThunderTix's memberships, for tiered benefits, priority access, donor perks, branded membership pages, and automatic renewals alongside ticketing and fundraising tools.Screenshot of ThunderTix and Square/Stripe, a solution to accept ticket, merchandise, and concession payments through connected terminals while keeping deposits, sales, and reporting in sync.Screenshot of how ThunderTix lets venues collect donations, sell merchandise and concessions, promote campaign goals, and offer flexible add-ons in the same smooth ticket-buying flow.