Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ThunderTix
Score 9.1 out of 10
Small Businesses (1-50 employees)
Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers can be renewed for the next season in their same seats using an automated renewal process. The software is also a fundraising platform used to receive donations and track donors, with an included…
$20
per month
Webex Webinars
Score 8.8 out of 10
N/A
Webex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.N/A
Pricing
ThunderTixWebex Webinars
Editions & Modules
General Admission
$20
per month ticket
Reserved Seating
$25
per month ticket
Enterprise
$175
per month ticket
Webex Events
Contact Sales
Offerings
Pricing Offerings
ThunderTixWebex Webinars
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBoth the General Admission and Reserved Seating plans include the first 20 tickets processed each month. Additional tickets are $1 and $1.25 respectively. The Enterprise plan includes the first 100 tickets processed and each additional ticket is $1.75.
More Pricing Information
Community Pulse
ThunderTixWebex Webinars
Features
ThunderTixWebex Webinars
Virtual Event
Comparison of Virtual Event features of Product A and Product B
ThunderTix
9.0
3 Ratings
12% above category average
Webex Webinars
-
Ratings
Registration, RSVP, and ticketing9.13 Ratings00 Ratings
Email marketing9.11 Ratings00 Ratings
Audience engagement9.12 Ratings00 Ratings
Event analytics8.63 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
ThunderTix
-
Ratings
Webex Webinars
8.7
60 Ratings
12% above category average
Dashboards00 Ratings8.656 Ratings
Data exportability00 Ratings8.756 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
ThunderTix
-
Ratings
Webex Webinars
8.7
66 Ratings
6% above category average
High quality audio00 Ratings9.166 Ratings
Mobile support00 Ratings8.361 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
ThunderTix
-
Ratings
Webex Webinars
9.0
65 Ratings
10% above category average
Calendar integration00 Ratings9.058 Ratings
Record meetings / events00 Ratings8.864 Ratings
Slideshows00 Ratings9.361 Ratings
Event registration00 Ratings8.861 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
ThunderTix
-
Ratings
Webex Webinars
8.9
64 Ratings
5% above category average
Audience polling00 Ratings9.063 Ratings
Q&A00 Ratings8.861 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
ThunderTix
-
Ratings
Webex Webinars
8.9
62 Ratings
6% above category average
Participant roles & permissions00 Ratings9.162 Ratings
Confidential attendee list00 Ratings8.656 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
ThunderTix
-
Ratings
Webex Webinars
8.7
52 Ratings
9% above category average
Branding options00 Ratings8.650 Ratings
Integration to Marketing Automation00 Ratings8.746 Ratings
Best Alternatives
ThunderTixWebex Webinars
Small Businesses
Whova
Whova
Score 9.3 out of 10
BigMarker
BigMarker
Score 6.0 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Zoho Meeting
Zoho Meeting
Score 8.4 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
ON24
ON24
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ThunderTixWebex Webinars
Likelihood to Recommend
9.1
(7 ratings)
8.5
(68 ratings)
Likelihood to Renew
9.1
(1 ratings)
9.1
(5 ratings)
Usability
9.1
(1 ratings)
9.0
(26 ratings)
Availability
-
(0 ratings)
8.0
(3 ratings)
Performance
-
(0 ratings)
8.0
(3 ratings)
Support Rating
9.1
(2 ratings)
5.9
(26 ratings)
Online Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
9.1
(1 ratings)
8.0
(1 ratings)
Configurability
-
(0 ratings)
10.0
(2 ratings)
Ease of integration
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
-
(0 ratings)
9.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
ThunderTixWebex Webinars
Likelihood to Recommend
ThunderTix
The capability to check in customers using a simple phone app allows offloading a lot of box office tasks to unskilled ushers and volunteers. It's just circumspect for all our ticketing needs.
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Cisco
I'd say mainly well suited for larger audiences. I think there's probably some products that are a little more economical for smaller audiences, but if you need a solid, reliable platform for larger audiences, say more than a hundred people. So this is the best product for that or at least top two.
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Pros
ThunderTix
  • Thundertix is a WONDERFUL price that allows us to sell more tickets and increase our profits. The pricing of Thundertix is lower cost than anything else in the market.
  • Thundertix is always innovating and adding to features relevant to the current market.
  • Thundertix has great customer service, especially if you are willing to pay the premium price for over the phone customer support.
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Cisco
  • Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
  • Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
  • Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.
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Cons
ThunderTix
  • For the money, I honestly don't have a single critique. Some of the larger companies offer a few more features, but we believe that most of those bells and whistles are not worth a significant increase in price.
  • Our venue is a 160 seat venue. Thundertix is ideal for this. I do not know how Thundertix would translate to a 15,000 venue. It is not what we deal with. We are involved in some higher ticket events, but those are all General Admission so I do not have to deal with 15,000 reserved seats.
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Cisco
  • There always seems to be room for video quality improvement (not a necessity, but would be nice)
  • Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
  • The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)
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Likelihood to Renew
ThunderTix
We have been with them for over a decade and have no interest in leaving.
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Cisco
Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
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Usability
ThunderTix
ThunderTix is designed to work where you need it to work regardless of device or platform.
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Cisco
My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.
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Reliability and Availability
ThunderTix
No answers on this topic
Cisco
Webex Webinars are available 24/7 and is based on your license purchase and usage. Webex Webinars needs maximum bandwidth consumption for sending and receiving videos and listed below are some examples. High-Definition Video: 2.5 Mbps (Receive) and 3.0 Mbps (Send)· High Quality Video: 1.0 Mbps (Receive) and 1.5 Mbps (Send)· Standard Quality Video: 0.5 Mbps (Receive) and 0.5 Mbps (Send) Webex Webinars makes it easy to analyze attendance statistics, send participants to a post-webinar landing page, and integrate data into CRMs and marketing automation.
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Performance
ThunderTix
No answers on this topic
Cisco
You can turn around WebEx Attendance reports within 24 hours. Sign in to Webex Site Administration and go to Reports - Access Anywhere. Select the beginning and ending dates for the report. Report data is available only for sessions conducted up to three months before the current date depending on your administration set-up. From the Sort results by drop-down list, select the sort order criteria for the report. After hosting a WebEx Webinar, you have the ability to create a report of all of the participants and the times that they entered and left the meeting. Reports cannot track emoji's or reactions. Best practice for Q&A and tracking you can integrate SLIDO. You cannot save individual polling results. Also the polling report does not include who asked and answered the questions. This limitation does not apply to SLIDO. Closed captions and transcriptions are only saved if the Webinar is recorded. If you face problems during a webinar, you can hit then button which creates and send a report to Cisco who will then look into the problems to avoid future occurrences
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Support Rating
ThunderTix
They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!
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Cisco
I love the control that this product gives to those running the meetings. It allows you to assign presenter roles to people and everyone else that is an attendee can be totally controlled, like whether they can unmute, use video or just sit there and watch. It really gives control of the meeting to those who are running it. And we love that ability for those meetings that we are trying to make sure people are listening in on instead of trying to participate.
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Online Training
ThunderTix
No answers on this topic
Cisco
It was a good training to understand not only webinars but the entire platform.
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Implementation Rating
ThunderTix
It was an easy transition that took less than a month from planning to implementation
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Cisco
The implementation process was fairly simple and straightforward
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Alternatives Considered
ThunderTix
AudienceView has some of the oldest and least efficient user interfaces I have ever seen. Theres 5 different websites for the same account to access different things that are all interlinked and need to be accessed together. Ticket Spice charges a higher per ticket cost for most ticket price ranges. ThunderTix is a flat rate while ticket spice is a percentage.
Read full review
Cisco
ON24 has a lot more bells and whistles, which is great when you need them but when you're looking for a straight up platform to host a stand alone webinar, Webex Webinars is a good alternative. We've selected Webex Webinars when we don't need such a customized webinar console.
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Scalability
ThunderTix
No answers on this topic
Cisco
Webex Webinars is a scalable platform designed for interactive experiences. It can accommodate attendees from 100 up to 100,000 attendees depending on the purchase of your license. The scalability is based on each company's requirements and usage. Webex Webinars can offer key features like real-time translations, moderated Q&A, live polling, and chat, making it suitable for both small and large audiences and can be deployed across multiple departments and sites as needed.
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Return on Investment
ThunderTix
  • It has greatly increased online sales
  • We are break even but with only 1 event ran so far
  • It has made teaching box office sellers easy
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Cisco
  • Allowed us to keep our product development moving forward during the pandemic.
  • Reduced our travel costs by hosting virtual events.
  • Allows us to host more events because of reduced cost over in-person events.
  • Helps us with faster time to market on features as we can quickly set up and host a focus group.
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ScreenShots

ThunderTix Screenshots

Screenshot of an interactive dashboard comparing sales month-over-month. This offers insight on orders, tickets, coupons, comps, merchandise, gift cards, shipping, and fees.Screenshot of the Event Manager is used to access and manage events and recurring performances.Screenshot of Custom seating charts are built to mimic the layout of each individual venue and space.Screenshot of the integration with payment terminals, that includes payments with both chip and tap for increased security. Integration with both Square and Stripe payment gateways and terminals.Screenshot of a gift card, where the customers can schedule delivery with a custom message for the recipient for special occasions. Gift cards can also be used to track customer credits.Screenshot of barcode scanning in the ThunderTix App, included for both iOS and Android for rapid scanning of barcoded tickets at the doors of event. No additional hardware is required.