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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Insperity

    Score6.8 out of 10
    N/AInsperity’s complete PEO services provide the scalable infrastructure needed to eliminate inefficiencies, control expenses and reduce risks to help sustain profitability. The Insperity PEO solution combines personalized service and HR technology, aiming to maximize the effectiveness of the client's people.N/A

    TriNet

    Score8 out of 10
    N/ATriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.N/A
    Pricing
    InsperityTriNet
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    InsperityTriNet
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    InsperityTriNet
    Considered Both Products
    Insperity
    Chose Insperity
    I inherited Insperity Workforce Optimization when I came in as a consultant to the firm. One of the reasons I was brought in was to see if Insperity was an appropriate product for a growing firm, as they had signed up for it when the company was only 4 individuals, based on a …
    Incentivized
    TriNet
    Chose TriNet
    We used a PEO broker to conduct the RFP process for us. It came down to TriNet being able to provide a much lower cost than Insperity. The more I use the platform and learn about its capabilities, the easier it is to use. I set a quarterly goal to learn a few platform features …
    Incentivized
    Chose TriNet
    I used Insperity for 1 year. they sold me mid year and screwed up our health insurance (something they promised me wouldn't happen which made the relationship start off bad. Their service was pretty good though, they were helpful just a little more expensive and had better …
    Incentivized
    Chose TriNet
    Both Insperity and TriNet have failed us in the same and different ways. Justworks was initially more expensive for benefits than TriNet. However, TriNet's benefits renewed with an average 10% increase, so we did not see savings for very long. If we could just be free of a …
    Incentivized
    Chose TriNet
    Our pain points were resolved by moving away from Insperity as noted previously and overall costs decreased.
    Incentivized
    Chose TriNet
    TriNet and Insperity seem to be very similar. Rippling is more of an ASO provider trying to be a PEO.
    Incentivized
    Chose TriNet
    TriNet offered similar functionalities to other PEOs like Insperity & Justworks, though for our particular company size & needs was the most cost competitive.
    Incentivized
    Chose TriNet
    In short, cost. The per-person admin fee and benefit costs were less expensive, with overall services provided being commensurate.
    Incentivized
    Chose TriNet
    Comparable on most things. But the education and the Wing is great and a huge additive to TriNet.
    Incentivized
    Chose TriNet
    Overall, it was a better product, and it was also more cost effective. We ended up with better benefits for our employees and lower fees while also experiencing a better platform. The competitor was trying to charge us a very large one time set up fee, which we did not have …
    Incentivized
    Chose TriNet
    Neither are as robust or as easy to use as Trinet. Customer service is not nearly as good as TriNet.
    Incentivized
    Chose TriNet
    TriNet offers a comprehensive platform for a very fair price. Their insurance offerings are superior to many other PEOs.
    Incentivized
    Chose TriNet
    TriNet offered another medical provider.
    Incentivized
    Chose TriNet
    I feel that they have the right balance of service and price. Not trying to overdeliver with an expensive product, deliver the services we need at a price we can afford.
    Incentivized
    Chose TriNet
    Overall more flexibility
    Incentivized
    Chose TriNet
    at the time, they would not approve us for health insurance
    Incentivized
    Chose TriNet
    Lower cost, better on-line systems, but day-to-day staff is not as capable nor responsive.
    Incentivized
    Chose TriNet
    We were with TriNet at the time. TriNet's benefit offerings stacked up better than Insperity. And the overall cost benefit was also better.
    Incentivized
    Chose TriNet
    TriNet is easier to use and more affordable. Other PEO's may offer additional services, but our organization doesn't need those.
    Incentivized
    Key User Insights
    Would buy again
    50%
    Would buy again
    6 Answers
    83%
    Would buy again
    214 Answers
    Delivers good value for the price
    55%
    Delivers good value for the price
    6 Answers
    86%
    Delivers good value for the price
    182 Answers
    Happy with the feature set
    58%
    Happy with the feature set
    7 Answers
    88%
    Happy with the feature set
    229 Answers
    Lived up to sales and marketing promises
    44%
    Lived up to sales and marketing promises
    4 Answers
    78%
    Lived up to sales and marketing promises
    128 Answers
    Implementation went as expected
    63%
    Implementation went as expected
    5 Answers
    88%
    Implementation went as expected
    142 Answers
    Features
    InsperityTriNet
    Human Resource Management
    Comparison of Human Resource Management features of Insperity and TriNet
    Feature
    Insperity
    -
    Ratings
    TriNet
    7.7
    741 Ratings
    6% below category average
    Employee demographic data00 Ratings7.9533 Ratings
    Employment history00 Ratings7.7564 Ratings
    Job profiles and administration00 Ratings7.8533 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.7624 Ratings
    Organizational charting00 Ratings7.2446 Ratings
    Organization and location management00 Ratings7.4472 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings8.1591 Ratings
    Payroll Management
    Comparison of Payroll Management features of Insperity and TriNet
    Feature
    Insperity
    -
    Ratings
    TriNet
    8.3
    797 Ratings
    1% above category average
    Pay calculation00 Ratings8.6773 Ratings
    Support for external payroll vendors00 Ratings8.05 Ratings
    Off-cycle/On-Demand payment00 Ratings7.8288 Ratings
    Benefit plan administration00 Ratings8.6782 Ratings
    Direct deposit files00 Ratings8.7729 Ratings
    Salary revision and increment management00 Ratings8.4643 Ratings
    Reimbursement management00 Ratings7.8399 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Insperity and TriNet
    Feature
    Insperity
    -
    Ratings
    TriNet
    7.6
    527 Ratings
    8% below category average
    Approval workflow00 Ratings8.2444 Ratings
    Balance details00 Ratings7.3503 Ratings
    Annual carry-forward and encashment00 Ratings7.2412 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Insperity and TriNet
    Feature
    Insperity
    -
    Ratings
    TriNet
    8.0
    779 Ratings
    3% below category average
    View and generate pay and benefit information00 Ratings8.7758 Ratings
    Update personal information00 Ratings8.7773 Ratings
    View company policy documentation00 Ratings8.0663 Ratings
    Employee recognition00 Ratings6.4241 Ratings
    View job history00 Ratings8.2584 Ratings
    Asset Management
    Comparison of Asset Management features of Insperity and TriNet
    Feature
    Insperity
    -
    Ratings
    TriNet
    1.0
    1 Ratings
    156% below category average
    Tracking of all physical assets00 Ratings1.01 Ratings
    HR Reporting
    Comparison of HR Reporting features of Insperity and TriNet
    Feature
    Insperity
    -
    Ratings
    TriNet
    7.3
    656 Ratings
    4% below category average
    Report builder00 Ratings7.2568 Ratings
    Pre-built reports00 Ratings7.7624 Ratings
    Ability to combine HR data with external data00 Ratings7.0322 Ratings
    Onboarding
    Comparison of Onboarding features of Insperity and TriNet
    Feature
    Insperity
    -
    Ratings
    TriNet
    7.8
    640 Ratings
    3% below category average
    New hire portal00 Ratings7.9639 Ratings
    Manager tracking tools00 Ratings7.7403 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Insperity and TriNet
    Feature
    Insperity
    -
    Ratings
    TriNet
    6.5
    125 Ratings
    21% below category average
    Corporate goal setting00 Ratings6.4109 Ratings
    Individual goal setting00 Ratings6.5121 Ratings
    Line-of sight-visibility00 Ratings6.5107 Ratings
    Performance tracking00 Ratings6.7121 Ratings
    Performance Management
    Comparison of Performance Management features of Insperity and TriNet
    Feature
    Insperity
    -
    Ratings
    TriNet
    6.9
    209 Ratings
    14% below category average
    Performance plans00 Ratings6.7185 Ratings
    Performance improvement plans00 Ratings6.7172 Ratings
    Review status tracking00 Ratings6.8169 Ratings
    Review reminders00 Ratings7.2180 Ratings
    Multiple review frequency00 Ratings7.215 Ratings
    Succession Planning
    Comparison of Succession Planning features of Insperity and TriNet
    Feature
    Insperity
    -
    Ratings
    TriNet
    7.3
    99 Ratings
    7% below category average
    Candidate ranking00 Ratings8.21 Ratings
    Candidate search00 Ratings7.393 Ratings
    Candidate development00 Ratings6.488 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Insperity and TriNet
    Feature
    Insperity
    -
    Ratings
    TriNet
    7.0
    142 Ratings
    12% below category average
    Job Requisition Management00 Ratings6.8111 Ratings
    Company Website Posting00 Ratings5.51 Ratings
    Publish to Social Media00 Ratings6.893 Ratings
    Job Search Site Posting00 Ratings6.8113 Ratings
    Duplicate Candidate Prevention00 Ratings9.11 Ratings
    Applicant Tracking00 Ratings7.0120 Ratings
    Notifications and Alerts00 Ratings7.3130 Ratings
    Best Alternatives
    InsperityTriNet
    Small Businesses
    Justworks
    Score7.2 out of 10
    UZIO
    Score9.3 out of 10
    Medium-sized Companies
    Justworks
    Score7.2 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InsperityTriNet
    Likelihood to Recommend
    6.1
    (15 ratings)
    7.9
    (815 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.3
    (60 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (711 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (23 ratings)
    Performance
    -
    (0 ratings)
    7.9
    (22 ratings)
    Support Rating
    -
    (0 ratings)
    7.6
    (792 ratings)
    In-Person Training
    -
    (0 ratings)
    9.4
    (6 ratings)
    Online Training
    -
    (0 ratings)
    8.7
    (11 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.3
    (32 ratings)
    Configurability
    -
    (0 ratings)
    6.2
    (16 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.0
    (6 ratings)
    Ease of integration
    -
    (0 ratings)
    6.4
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (22 ratings)
    Professional Services
    -
    (0 ratings)
    8.5
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.9
    (20 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.9
    (20 ratings)
    User Testimonials
    InsperityTriNet
    Likelihood to Recommend
    Insperity
    It's great for a company who doesn't have a strong knowledge in the US side and has a group of employees that work from the US. I think it is perfect for a non-US company who also has a small operations in US. Insperity helps us handle anything HR-related on the US side, so we don't have to stress about compliance and liability etc. They have a dedicated team to help us. Their customer support is also pretty useful too.
    Incentivized
    Read full review
    TriNet
    I truly believe TriNet is the best PEO out there. Our specialist, [...], was top notch and always made me feel special. I appreciate all the features available, not just for my employees but for me, as an HR specialist. The benefits I am now able to offer is why we joined but all the features and ease of use is what will keep us clients moving forward. My only issue was feeling a bit rushed through training. I was told I would get written procedures but they were pretty antiquated.
    Read full review
    Pros
    Insperity
    • Expensable provides tracking information so that you can see the progress of an expense report, from draft through to payment completion.
    • Ability to take a picture of expense and upload via your phone, which gives you a head start on your expense report, and allows you to not accumulate/sort through a lot of paper.
    Incentivized
    Read full review
    TriNet
    • Customer support is great when working with Amy Hoffman. She's always very quick to respond and helpful. I'd say she's the thing that makes me want to stay with TriNet the most.
    • The webinars are very helpful. I utilize those frequently and our CFO has signed up for some as well.
    • The expense management system has been very helpful. There are a couple issues with it, but it's leaps better than what the company was doing before this system through TriNet.
    Incentivized
    Read full review
    Cons
    Insperity
    • It is not very intuitive how to use it at times. Fellow coworkers (less tech savvy) have had trouble submitting expenses on the desktop version.
    • The "image bin" for expenses is not intuitive/difficult to use.
    • The application could be smarter/connect to other applications such as Concur.
    Incentivized
    Read full review
    TriNet
    • The online interface for the annual benefits strategy is difficult to navigate and not intuitive.
    • Sometimes the payroll processing division provides explanations that are not very clear or accessible to non-HR professionals.
    • The cost of the service is at the higher end of the market offerings.
    Incentivized
    Read full review
    Likelihood to Renew
    Insperity
    No answers on this topic
    TriNet
    e are currently seeing a massive shift in HR tech, with rapid strides being made in the integration of AI and Machine Learning models. These advancements allow for:Predictive analytics for workforce planning.Automated, intelligent chatbots for instant employee support.Smart data synthesis that provides actionable insights rather than just raw numbers.TriNet appears to be lagging in these areas, missing opportunities to leverage AI to reduce administrative overhead and improve data accuracy
    Read full review
    Usability
    Insperity
    No answers on this topic
    TriNet
    The platform is highly intuitive and user-friendly, making it easy to navigate for both admins and employees when handling everyday tasks like payroll processing, benefits enrollment, and HR reporting. The flexibility in HR and payroll features does not require a need for extensive training. The mobile app stands out as amazing, with a great interface that enables quick access to employee related items
    Incentivized
    Read full review
    Reliability and Availability
    Insperity
    No answers on this topic
    TriNet
    We had an issue with application errors - took TriNet 5 months to fix it, mean while we had someone manually tracking and keeping up with many requests and questions about the application error which affected time off. When we were all registering for Benefits during open enrollment there were lots of bugs that caused issues with registering for benefits or being able to see what benefits were available
    Incentivized
    Read full review
    Performance
    Insperity
    No answers on this topic
    TriNet
    For the most part pages load quickly. Working for a software company we understand performance is everything, even a few seconds delay can feel like a lifetime, that being said, we ran into a few times where pages didn't load, information didn't load correctly, and an influx in users (like open enrollment) cause things to slow down
    Incentivized
    Read full review
    Support Rating
    Insperity
    No answers on this topic
    TriNet
    The support overall is very good. There seems to be a good number of customer support staff and they are knowledgeable and pleasant to deal with and it almost all cases are able to resolve the question or issue very quickly. My only complaint would be having to wait in some cases as I'm based in the UK and the correct department may not be open 24 hours.
    Incentivized
    Read full review
    In-Person Training
    Insperity
    No answers on this topic
    TriNet
    it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
    Incentivized
    Read full review
    Online Training
    Insperity
    No answers on this topic
    TriNet
    I just completed a virtual training titled: The New Face of ADA: Neurodiversity and Invisible Disabilities at Work. The training was well prepared, provided documents to share with managers, and in fact, I will assign all team leads in our company the training. The training was also interactive with questions posed by the trainers. We also had the ability to ask questions in the Q&A portal. Way to go TriNet!
    Incentivized
    Read full review
    Implementation Rating
    Insperity
    No answers on this topic
    TriNet
    not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.
    Incentivized
    Read full review
    Alternatives Considered
    Insperity
    I've used many HCM systems in the past. The things I do most are view paystub, view my accrued time off and request time off. Sometimes submit expenses. Here, I find myself staying away from those things. In fact, the company can submit expenses here but they choose to use an excel instead because of how NON user-friendly it is.
    Incentivized
    Read full review
    TriNet
    I liked Rippling's software better than TriNet. However, the pricing on employee benefits was through the roof, and they don't offer many selections/options. If it was a software only decision, I would go with Rippling (the 2.0 version of Zenefits which TriNet offers). However, the software isn't a major need, compared to smooth payroll and benefits that I get from TriNet (and great service). I'm happy at TriNet long term as long as the health insurance rates aren't exhorbinant.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Insperity
    No answers on this topic
    TriNet
    Very reasonable vs other competitors - worked out a good deal.
    Incentivized
    Read full review
    Scalability
    Insperity
    No answers on this topic
    TriNet
    Cause it can be used as mentioned for sites and departments. Or even if employees work out of state and not at the HQ the the employer. Trinet makes is easy to do for payroll in other states as well.
    Incentivized
    Read full review
    Professional Services
    Insperity
    No answers on this topic
    TriNet
    Incredible professional resources are available.
    Incentivized
    Read full review
    Return on Investment
    Insperity
    • I don't have an ROI but we save lots of time on our end when it comes to dealing with anything HR and payroll related. Employees have a great experience with customer support because they know they can reach out to Insperity directly rather than through us first.
    Incentivized
    Read full review
    TriNet
    • Stay within HR Compliance - when the new laws about Salary change came into effect I received an email on impacted employees and how to address.
    • More involvement in employee benefits. With greater benefit selection more employees were able to find plans that suited their needs.
    • The TimeClock took a little time to get used to. It is still a little frustrating at times for hourly employees to be able to track how many hours they actually have for the week/pay-period. The off the clock meals count towards "hours" and employees have to subtract that out to be able to see what they need for the rest of the week.
    Read full review
    ScreenShots