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8x8 Work

Score8.5 out of 10

969 Reviews and Ratings

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What is 8x8 Work?

8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

Top Performing Features

  • Mobile app for iOS

    App for iPhone and iPad

    Category average: 8.7

  • Hosted PBX

    Hosted telephony infrastructure obviated the need for local PBX hardware

    Category average: 8.4

  • Mobile app for Android

    Android app

    Category average: 8.6

Areas for Improvement

  • Directory of employee names

    Voice directory of all employees for self-service dialing

    Category average: 8.6

  • Call park

    Ability to hold calls in virtual location and subsequently access from any phone in system

    Category average: 8.4

  • Call screening

    Ability to block numbers or send calls directly to voicemail

    Category average: 8.4