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We are resellers and integrators of Altitude uCI. We provide the platform to a wide range of customers with a focus on banks for inbound …
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Altitude uCI is a configurable, modular unified communications, VoIP, and inbound or outbound contact center solution from Portuguese company Altitude Software.
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- Both inbound and outbound interactions for telephony, social media (Twitter and Facebook out of the box), email, chat and more.
- Powerful predictive dialing--gives the option to change between dialing modes without interruptions.
- Offers the possibility to load customer data and tie interactions with specific customers to get a better idea of the customer's journey.
- Offers the possibility to save interaction outcomes and present them in monitoring and reports.
- Cannot replace a corporate PBX.