Atlassian Confluence

Atlassian Confluence is used pretty piecemeal at my organization. Many of the more technical teams store all of their processes, policies, and even some code in Atlassian Confluence and use Jira for project management as well. On the other hand, less technical teams use other programs that are more tailored to their niche (i.e. Customer Success, People, Finance).

• Efficient to use in conjunction with Jira
• Needed to be replaced for Sales/Marketing/CS teams because of tedious nature of updating and finding content
• We now have somewhat redundant programs because of needs not met by Atlassian Confluence (i.e. embedded content in Salesforce)

Coda, Microsoft SharePoint, Spekit, Highspot and Asana

Microsoft Planner, LinkedIn Learning (Lynda.com), Motivosity, Seismic Learning, WorkRamp, Microsoft Project

Our org uses Atlassian Confluence for document storage and company wide announcements. We used to have only some teams on Atlassian Confluence but found that this tool is much better than others on the market so decided to move the entire org over about a year ago. Since then, we have upgraded to the premium version as well and integrated Smart courses along with it. So far it's been good for having 1 centralized place to store all of the company's items. We are also looking into opening the space up for external guest use as well as we are a SaaS organization.

• Saved us about $20k usd a year as we migrated from Simpplr to Atlassian Confluence for company wide document collaboration storage
• Saved us about another $6k usd a year from migration one of our teams from Notion to this
• Able to not have to purchase extra platforms for allowing guest access such as onboarding clients

Notion, Asana and Miro

Jira Service Management

We are using Atlassian Confluence for maintaining documentation across all the projects in our organization. Every project has documentation created in Atlassian Confluence which follows a hierarchical structure. Any additional information can be uploaded in the form of attachments. Atlassian Confluence is very easy to use for all people including business team, developers, testers, support to name a few.

• Project and resource management has improved using Atlassian Confluence
• Page restriction is easy to implement based on users/groups
• Good support for external links and content formatting

Google Drive and Microsoft SharePoint

I am using Atlassian Confluence for our shared technical team knowledge space and supporting projects with relevant documents in an organized way. It helps address problems of supporting internal knowledge transfer and supporting the intake and development of business initiatives.

• Positive impact on folder management. This helps to separate and organize documents within a workspace that multiple teams are sharing, and has helped to streamline the internal process.
• Positive impact on task management. Aligns very well with how we manage projects and allows our team to collaborate and updates notes on tasks.
• Positive impact on vendor collaboration. It has suited our needs on collaborating and sharing documents with external vendors, which has helped us consolidate our tools and manage internal costs.

Asana

Asana

We use Atlassian Confluence as our central knowledge management and collaboration platform, supporting various cross culture teams of our company. It serves as a single source of important documentation, project management, and cross-functional collaboration. It also helps us to maintain a historical record of decisions, changes, and processes. It also enables all our real-time collaboration with inline comments, notifications, and @mentions.

• We totally rely on this tool since a decade now and despite being so much transition in our company it has served us well in those transitions
• Many times, during security audits we are asked to showcase our readiness for various compliance points and confluence helps us a lot in maintaining that
• Talking about Confluence in front of clients and customers gives us an upper hand that we are up to date with latest trend and technologies and tools for our RnD planning and management

Microsoft SharePoint and Google Drive

Microsoft SharePoint, Slack, Google Drive