What users are saying about
Top Rated
1812 Ratings
91 Ratings
Top Rated
1812 Ratings
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Score 8.1 out of 100
91 Ratings
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Score 7.9 out of 100

Feature Set Ratings

  • Atlassian Confluence ranks higher in 2 feature sets: Communication, File Sharing & Management
  • HCL Notes ranks higher in 1 feature set: Project Management

Project Management

7.5

Confluence

75%
7.6

HCL Notes

76%
Atlassian Confluence ranks higher in 5/7 features

Task Management

7.7
77%
83 Ratings
7.0
70%
9 Ratings

Gantt Charts

7.9
79%
12 Ratings
7.0
70%
3 Ratings

Scheduling

7.2
72%
21 Ratings
10.0
100%
9 Ratings

Workflow Automation

8.0
80%
55 Ratings
8.0
80%
6 Ratings

Mobile Access

6.8
68%
80 Ratings
7.0
70%
10 Ratings

Search

7.9
79%
103 Ratings
7.0
70%
9 Ratings

Visual planning tools

7.3
73%
82 Ratings
7.0
70%
3 Ratings

Communication

8.0

Confluence

80%
6.5

HCL Notes

65%
Atlassian Confluence ranks higher in 7/8 features

Chat

6.4
64%
15 Ratings
9.0
90%
10 Ratings

Notifications

8.5
85%
103 Ratings
7.0
70%
10 Ratings

Discussions

8.0
80%
97 Ratings
8.0
80%
8 Ratings

Surveys

7.0
70%
15 Ratings
4.0
40%
5 Ratings

Internal knowledgebase

9.4
94%
97 Ratings
5.0
50%
7 Ratings

Integrates with GoToMeeting

6.0
60%
3 Ratings
5.0
50%
4 Ratings

Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings
7.0
70%
3 Ratings

Integrates with Outlook

9.6
96%
10 Ratings
7.0
70%
6 Ratings

File Sharing & Management

8.3

Confluence

83%
6.1

HCL Notes

61%
Atlassian Confluence ranks higher in 8/8 features

Versioning

8.6
86%
89 Ratings
3.0
30%
4 Ratings

Video files

7.6
76%
66 Ratings
3.0
30%
5 Ratings

Audio files

8.1
81%
60 Ratings
3.0
30%
5 Ratings

Document collaboration

8.4
84%
100 Ratings
8.0
80%
8 Ratings

Access control

8.9
89%
98 Ratings
8.0
80%
8 Ratings

Advanced security features

8.6
86%
74 Ratings
8.0
80%
8 Ratings

Integrates with Google Drive

8.0
80%
47 Ratings
8.0
80%
3 Ratings

Device sync

8.2
82%
46 Ratings
8.0
80%
5 Ratings

Attribute Ratings

  • Atlassian Confluence is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
  • HCL Notes is rated higher in 5 areas: Usability, Availability, Performance, Support Rating, Implementation Rating

Likelihood to Recommend

8.3

Confluence

83%
122 Ratings
8.0

HCL Notes

80%
16 Ratings

Likelihood to Renew

9.8

Confluence

98%
19 Ratings
1.7

HCL Notes

17%
5 Ratings

Usability

8.3

Confluence

83%
12 Ratings
10.0

HCL Notes

100%
1 Rating

Availability

9.0

Confluence

90%
5 Ratings
10.0

HCL Notes

100%
2 Ratings

Performance

8.0

Confluence

80%
9 Ratings
10.0

HCL Notes

100%
2 Ratings

Support Rating

6.1

Confluence

61%
45 Ratings
9.0

HCL Notes

90%
4 Ratings

Online Training

Confluence

N/A
0 Ratings
10.0

HCL Notes

100%
1 Rating

Implementation Rating

8.5

Confluence

85%
6 Ratings
9.0

HCL Notes

90%
2 Ratings

Configurability

6.0

Confluence

60%
1 Rating

HCL Notes

N/A
0 Ratings

Ease of integration

8.0

Confluence

80%
4 Ratings

HCL Notes

N/A
0 Ratings

Product Scalability

8.0

Confluence

80%
2 Ratings

HCL Notes

N/A
0 Ratings

Vendor post-sale

8.0

Confluence

80%
1 Rating

HCL Notes

N/A
0 Ratings

Vendor pre-sale

8.0

Confluence

80%
1 Rating

HCL Notes

N/A
0 Ratings

Likelihood to Recommend

Atlassian

It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
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HCL Technologies

I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
Read full review

Pros

Atlassian

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Read full review

HCL Technologies

  • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
  • It has a really good enterprise-grade framework for development custom database applications
  • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
  • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
Read full review

Cons

Atlassian

  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
Read full review

HCL Technologies

  • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
  • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
  • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
  • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
  • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
  • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
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Pricing Details

Confluence

Starting Price

$10 per month

Editions & Modules

Confluence editions and modules pricing
EditionModules
Free0.001
Standard5.002
Premium10.003
EnterpriseContact Sales4
Server10.005
Server2700.006
Server5300.007
Server10,200.008
Server19,800.009
Server30,000.0010
Server45,000.0011
Server90,000.0012
Server150,000.0013
Data Center15,000.0014
Data Center30,000.0015
Data Center52,000.0016
Data Center79,200.0017
Data Center105,600.0018
Data Center132,000.0019
Data Center143,000.0020
Data Center154,000.0021
Data Center165,000.0022
Data Center176,000.0023
Data Center187,000.0024
Data Center198,000.0025
Data Center209,000.0026
Data Center220,000.0027

Footnotes

  1. Free for 10 Users
  2. Per User Per Month
  3. Per User Per Month
  4. none
  5. 10 Users - Perpetual License
  6. 25 Users - Perpetual License
  7. 50 Users - Perpetual License
  8. 100 Users - Perpetual License
  9. 250 Users - Perpetual License
  10. 500 Users - Perpetual License
  11. 2,000 Users - Perpetual License
  12. 10,000 Users - Perpetual License
  13. 10,001+ Users - Perpetual License
  14. 500 Users - Annually
  15. 1,000 Users - Annually
  16. 2,000 Users - Annually
  17. 3,000 Users - Annually
  18. 4,000 Users - Annually
  19. 5,000 Users - Annually
  20. 10,000 Users - Annually
  21. 15,000 Users - Annually
  22. 20,000 Users - Annually
  23. 25,000 Users - Annually
  24. 30,000 Users - Annually
  25. 35,000 Users - Annually
  26. 40,000 Users - Annually
  27. 40,001+ Users - Annually

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

HCL Notes

Starting Price

Editions & Modules

HCL Notes editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Atlassian

    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review

    HCL Technologies

    I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
    Read full review

    Usability

    Atlassian

    Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
    Read full review

    HCL Technologies

    Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
    Read full review

    Reliability and Availability

    Atlassian

    I do not recall having outages or applications error so far, very reliable and available.
    Read full review

    HCL Technologies

    No answers on this topic

    Performance

    Atlassian

    Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
    Read full review

    HCL Technologies

    No answers on this topic

    Support Rating

    Atlassian

    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Read full review

    HCL Technologies

    I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
    Read full review

    Implementation Rating

    Atlassian

    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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    HCL Technologies

    Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
    Read full review

    Alternatives Considered

    Atlassian

    I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
    Read full review

    HCL Technologies

    Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
    Read full review

    Scalability

    Atlassian

    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Read full review

    HCL Technologies

    No answers on this topic

    Return on Investment

    Atlassian

    • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
    • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
    • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
    Read full review

    HCL Technologies

    • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
    • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
    Read full review

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