TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Confluence

    Score8.2 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    SharePoint

    Score7.9 out of 10
    N/AMicrosoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

    $5

    Per User Per Month

    Pricing
    ConfluenceSharePoint
    Editions & Modules
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    Plan 1
    $5.00
    Per User Per Month
    Plan 2
    $10.00
    Per User Per Month
    Office 365 E3
    $20.00
    Per User Per Month
    Offerings
    Pricing Offerings
    ConfluenceSharePoint
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.
    More Pricing Information
    Community Pulse
    ConfluenceSharePoint
    Considered Both Products
    Atlassian
    Chose Confluence
    Confluence has a more robust set of capabilities compared to Dovetail and Trello and also was already approved by our legal and compliance teams, so it tends to keep its stickiness due to that. It's also widely known in the market as a knowledge management tool. I would say it …
    Incentivized
    Chose Confluence
    SharePoint in out organisation was mostly used for collaborating on documents, which to some degree has been moved to Confluence, where the Confluence pages have replaced the specific documents.
    Incentivized
    Chose Confluence
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and …
    Incentivized
    Chose Confluence
    Again, Atlassian Confluence is efficient when paired with Jira and can do most of what a company needs it to do. But, I thi Spekit is better for "just-in-time" learning, SharePoint is better for file hosting and organization, Asana is much better for project/task management, …
    Incentivized
    Chose Confluence
    SharePoint is use by our operational teams as it allows team sites to be set up with links heading out to other resources. It is almost like a central hub or intranet. Confluence doesn't quite work in the same way however it does a better job functioning as a knowledge base.
    Incentivized
    Chose Confluence
    Atlassian Confluence is more intuitive than MS SharePoint, however, SharePoint has some reach features because of the MS integration with its tools stack.
    Incentivized
    Chose Confluence
    It has great features like integration and real time collaboration with new features like AI and automation. So it gives an edge over other tools I have used in the past few years. I am sure there are a lot of features which I have not explored yet, but the features I am using …
    Incentivized
    Chose Confluence
    We find Atlassian better for its ease of use, real time editing, integration with Jira for bug tracking, stores our security compliance documents in structured way, it is feature rich and have lots of capabilities.
    Incentivized
    Chose Confluence
    We use Jira for the IT tickets, so the step to use Atlassian Confluence was the logical decisson.
    Incentivized
    Chose Confluence
    We were inclined to use Atlassian Confluence for its easy collaboration with Jira which is used for tracking project development tasks and issues. Using Atlassian Confluence, content creation became easy and even applying access control to the created content was possible. It …
    Incentivized
    Chose Confluence
    Atlassian Confluence is more user friendly. Is a bit slower to use than Nuclino, but Atlassian Confluence is generally better suited for our use.
    Incentivized
    Chose Confluence
    I personally prefer the usage of alternative project management or document storage apps. Atlassian Confluence is useful in having a centralised spot for multiple types of information, as opposed to Trello for example, and is much more structured. However, it has low visual …
    Incentivized
    Chose Confluence
    Confluence is unmatched when it comes to enterprise-level wiki/document repositories. Since we also use Jira, it is a no-brainer to use Confluence.
    Incentivized
    Chose Confluence
    Confluence smashes competitors out of the ballpark. There is no compromise for quality and great product design with Atlassian
    Incentivized
    Chose Confluence
    It's quite famous and consistency and alignment are what we're after with using Confluence and all of Atlassian's products. This has helped us to be more transparent with out product and development teams as well.
    Incentivized
    Chose Confluence
    [Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher …
    Incentivized
    Chose Confluence
    Atlassian is better suited for project management than SharePoint. Also, most employees are already had experience around Atlassian.
    Incentivized
    Chose Confluence
    We used Confluence because we were already using BitBucket and it was within the same family. I haven't really used any other software that would be like this other than SharePoint and this is slightly better. On a whole I am not a fan of this type of software in general and …
    Incentivized
    Chose Confluence
    Sharepoint is a little bit more complex to get set up. You have to invent part of the wheels to make the product work for you.
    Incentivized
    Chose Confluence
    SharePoint has grown to be a very large and complicated beast. We needed something simple and easy to use that our Employees could adopt and being used very quickly with minimal or no training.
    Incentivized
    Chose Confluence
    Atlassian Confluence is a simpler platform than Microsoft SharePoint, which is good and bad. It is much easier to use and has less overhead than SharePoint, which makes it ideal for quick documentation and sharing knowledge. If more advanced features and document sharing are …
    Incentivized
    Chose Confluence
    We were using MS SharePoint which was integrated with TFS for managing our developer workflow and it was quite clunky. We had to be signed into the VPN to access any of it and it relied upon Internet Explorer for access. It felt slow and sometimes you could use other browsers …
    Incentivized
    Chose Confluence
    SharePoint is great, I use it and I love it. Confluence is a lot like SharePoint with a more modern look and a fancy suit. If you have the skills for implementation, it is great and developers will enjoy it more.
    Incentivized
    Chose Confluence
    SharePoint is used at my org as the main place to document projects and store other docs. While Confluence does not have the same check out functions for Word and Excel it is a living document and can do the same type of things. Also it is much easier and cleaner to look at.
    Incentivized
    Microsoft
    Chose SharePoint
    SharePoint feels more secure than Google Drive and maintains Excel sheets fully-- something Google constantly messes up. Confluence isn't great for collaboration, though the design elements are cute. SharePoint is a workhorse that always gets the job done, exactly as it needs. …
    Incentivized
    Chose SharePoint
    Atlassian Confluence isn't as robust with document storage but it does provide a good way to share detailed information in article or Wiki format. Microsoft SharePoint is more like a lightweight webpage creation tool while Confluence more like an enhanced notebook. Microsoft …
    Incentivized
    Chose SharePoint
    We still have Confluence and Google Drive, but we wanted a product that could provide document security and a single point of access that easily integrated into our active directory. Since we use this for our intranet site, we found the features easier to stand up and the UI …
    Incentivized
    Chose SharePoint
    Teams is the new front end for SharePoint. So far, I like the look, feel and adaptability of it better. As for Confluence, I have never been a fan of it's searching capabilities. Additionally, we've encountered users having a hard time being aware of other "spaces" within …
    Incentivized
    Chose SharePoint
    we have tried Confluence as a collaboration tool as well. Confluence does have a steep learning curve in my opinion. I think SharePoint is easier to adapt to because it builds off of other Microsoft habits, but neither is super intuitive. If I were to pick one it would be …
    Incentivized
    Chose SharePoint
    SharePoint is a more mature product than Confluence but this does come with both positives and negatives. We are a heavy MS technology company so using SharePoint is a logical step for us. If you are not heavily invested in MS tech then Confluence is a perfectly viable option …
    Incentivized
    Chose SharePoint
    • Google Docs: Not enterprise ready, but great at multi user edits. Subsites and integration not native. Use of service accounts not a strong suit. Not audit friendly
    • Slack: Discontinued due to security features and lack of AD integration (At the time)
    • Confluence: Better at …
    Incentivized
    Chose SharePoint
    JIRA has one of the easiest project management and workflow tools that have many integration points available. It also integrates with Confluence which provides easy and up-to-date information for both internal and external documentation.

    Dropbox and Google Drive provide a free …
    Incentivized
    Chose SharePoint
    The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the …
    Incentivized
    Chose SharePoint
    SharePoint has more features than Google Drive, but is not free. It has the ability to present full web pages, which Google Drive does not have. It also has integration into Microsoft 365, Microsoft Office, and Microsoft Outlook which are strong product lines for business. Googl…
    Incentivized
    Chose SharePoint
    There are overlapping capabilities of SharePoint and the above list of products. The simplest form seems to be the Google Suite of products that provide cloud integration with document creation, such as Docs/Slides/Sheets/Forms where storage is in Drive. The cloud nature …
    Incentivized
    Chose SharePoint
    We use Google Drive as well BUT the functions that are available in SharePoint are not translated in Google Docs. Formatting and uploading are not the same and some of the Excel functions do not transfer over. SharePoint makes it seamless! Either system is good but the …
    Incentivized
    Chose SharePoint
    Sharepoint stacks up very well against all of its competitor software. It gets upgrades at the right time. However, from an integration perspective, none of the other software are able to do so properly with SharePoint. It is a very basic use of project management and access to …
    Incentivized
    Chose SharePoint
    MS SharePoint stacks great against its competitors for a simple reason, it is perfectly integrated into Microsoft ecosystem, as it is tightly synchronized with Skype for business, Outlook, Outlook calendar and any other O365 software. The great thing about MS SharePoint is that …
    Incentivized
    Chose SharePoint
    MS SharePoint has more practical functionalities because we use MS Office software.
    Incentivized
    Chose SharePoint
    SharePoint is well up front from its competitors. For a simple reason, it is integrated with THE Office package and all the Office programs which are widely used across the numerous companies. Its integration with OneDrive makes it even better and offers something that no …
    Incentivized
    Chose SharePoint
    For the use case we have I think SharePoint is the best fit for the task being done. It is so flexible at the same time simple and powerful. It does not require a lot of coding skills and, with even with the basic knowledge, you can still do a lot.
    Incentivized
    Chose SharePoint
    Ease of use, ease of setup, ease of administration, ease of configuration, ease of customization... what's not to like? SharePoint's got exactly what you need. Just don't expect too many frills, bells, whistles in terms of UI, but even then, it gets the job done.
    Incentivized
    Chose SharePoint
    We selected SharePoint mainly due to the fact that we were already using an older version. Migration to a new system would require significant end-user training. Being a "Microsoft Shop," stakeholders were well informed on how the product "should function" etc. In addition to …
    Key User Insights
    Would buy again
    89%
    Would buy again
    97 Answers
    89%
    Would buy again
    51 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    87 Answers
    96%
    Delivers good value for the price
    45 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    100 Answers
    95%
    Happy with the feature set
    54 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    45 Answers
    96%
    Lived up to sales and marketing promises
    27 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    54 Answers
    97%
    Implementation went as expected
    37 Answers
    Features
    ConfluenceSharePoint
    Project Management
    Comparison of Project Management features of Atlassian Confluence and Microsoft SharePoint
    Feature
    Atlassian Confluence
    7.1
    158 Ratings
    9% below category average
    Microsoft SharePoint
    -
    Ratings
    Task Management7.2127 Ratings00 Ratings
    Gantt Charts7.912 Ratings00 Ratings
    Scheduling7.221 Ratings00 Ratings
    Workflow Automation6.591 Ratings00 Ratings
    Mobile Access6.9118 Ratings00 Ratings
    Search7.0157 Ratings00 Ratings
    Visual planning tools7.2127 Ratings00 Ratings
    Communication
    Comparison of Communication features of Atlassian Confluence and Microsoft SharePoint
    Feature
    Atlassian Confluence
    7.9
    158 Ratings
    1% below category average
    Microsoft SharePoint
    -
    Ratings
    Chat6.415 Ratings00 Ratings
    Notifications8.2156 Ratings00 Ratings
    Discussions7.9149 Ratings00 Ratings
    Surveys7.015 Ratings00 Ratings
    Internal knowledgebase9.0150 Ratings00 Ratings
    Integrates with GoToMeeting6.03 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings
    Integrates with Outlook9.610 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Confluence and Microsoft SharePoint
    Feature
    Atlassian Confluence
    7.7
    157 Ratings
    4% below category average
    Microsoft SharePoint
    -
    Ratings
    Versioning8.2137 Ratings00 Ratings
    Video files6.9105 Ratings00 Ratings
    Audio files6.997 Ratings00 Ratings
    Document collaboration8.4153 Ratings00 Ratings
    Access control8.7148 Ratings00 Ratings
    Advanced security features8.3115 Ratings00 Ratings
    Integrates with Google Drive5.947 Ratings00 Ratings
    Device sync8.486 Ratings00 Ratings
    Best Alternatives
    ConfluenceSharePoint
    Small Businesses
    Flock
    Score9.5 out of 10
    HCL Connections
    Score9 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    HCL Connections
    Score9 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    HCL Connections
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConfluenceSharePoint
    Likelihood to Recommend
    8.3
    (174 ratings)
    8.1
    (271 ratings)
    Likelihood to Renew
    9.5
    (22 ratings)
    9.8
    (26 ratings)
    Usability
    8.1
    (63 ratings)
    8.2
    (31 ratings)
    Availability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    5.4
    (25 ratings)
    8.8
    (13 ratings)
    In-Person Training
    -
    (0 ratings)
    4.5
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    6.0
    (5 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.2
    (51 ratings)
    Data Sources
    -
    (0 ratings)
    7.6
    (50 ratings)
    Ease of integration
    8.0
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ConfluenceSharePoint
    Likelihood to Recommend
    Atlassian
    It is well suited due to the below reasons 1. Easy collaboration between teams 2. Strong integration with other applications 3. Centralized documentation among teams and within the organisation 4. Project planning and report sharing 5. Employee onboarding is easier and maintain HR policies very well. Less appropriate in below scenarios When this is being used as a main tool for communication rather than its purpose of collaboration.
    Incentivized
    Read full review
    Microsoft
    It's Microsoft, so it rarely goes down or unnecessarily limits access. It works, though page load times can be long if you have lots of data. I feel like the Mac vs. PC divide has started to show up for MS products, but SharePoint works well with both.
    Read full review
    Pros
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    Microsoft
    • We track employees' performance sheets, which are accessible to the employee, his manager, and HR, and this helps with transparency.
    • We maintain technical process documents and SOPs, which help us quickly provide relevant documents during audits.
    • We maintain incident documents change request forms in SharePoint, which helps us in tracking the changes.
    Incentivized
    Read full review
    Cons
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
    Read full review
    Microsoft
    • Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer.
    • Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic.
    • Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    Microsoft
    It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
    Incentivized
    Read full review
    Usability
    Atlassian
    Atlassian Confluence is a great tool for project management, especially for internal documentation. It has a minimum governance requirement to use its full power. Also, it is a little pricy to unlock its full power as well, so it is not recommended for companies with a low budget in my opinion.
    Incentivized
    Read full review
    Microsoft
    No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Performance
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
    Read full review
    Microsoft
    Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
    • Quick turnaround time for issues
    • A range of support services
    • Access to a network of resources
    • Escalation of issues
    • Ongoing development and commitment to produce enhancement
    The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
    Incentivized
    Read full review
    In-Person Training
    Atlassian
    No answers on this topic
    Microsoft
    The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
    Read full review
    Online Training
    Atlassian
    No answers on this topic
    Microsoft
    I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
    Read full review
    Implementation Rating
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
    Read full review
    Microsoft
    Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
    Read full review
    Alternatives Considered
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
    Read full review
    Microsoft
    The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
    Incentivized
    Read full review
    Scalability
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Return on Investment
    Atlassian
    • We totally rely on this tool since a decade now and despite being so much transition in our company it has served us well in those transitions
    • Many times, during security audits we are asked to showcase our readiness for various compliance points and confluence helps us a lot in maintaining that
    • Talking about Confluence in front of clients and customers gives us an upper hand that we are up to date with latest trend and technologies and tools for our RnD planning and management
    Incentivized
    Read full review
    Microsoft
    • It comes with Office 365. It won't cost you any additional charges.
    • It will help you to streamline your communication and work as a central hub for all tasks, files[,] and events[.]
    • Setting it up will need a bit [of] planning. If you jump blindly it will become a confusing place for your team members and make them frustrated[.]
    Incentivized
    Read full review
    ScreenShots