Bloomreach

Bloomreach personalizes the customer experience for brands around the world. Loomi AI, its agentic platform, understands customers in context — then tailors their experience in real time. Connected to applications at every touchpoint, Loomi AI brings personalization to life across email, web, messaging, mobile apps, and search. From retail to financial services, hospitality to gaming, Bloomreach states their application powers end-to-end experiences for 1,400+ global brands, including American Eagle, Sonepar, and Pandora.

Key capabilities and features

• Marketing automation: Orchestrates campaigns across 13+ channels, including email, mobile messaging, web, and ads, all powered by Loomi AI decisioning.
• Product discovery: Delivers AI-driven search and category experiences that optimize rankings and merchandising while keeping business users in control.
• Content management: Provides a headless CMS designed for commerce, enabling personalized content and page experiences without developer bottlenecks.
• Conversational shopping: Offers an AI shopping agent that combines generative AI with real-time customer and product data.

By consolidating data, models, decisioning, and activation in one platform, Bloomreach reduces integration overhead and helps brands drive measurable growth in revenue, conversion, and customer loyalty through end-to-end, limitless personalization.