ChaseData Call Center Software

ChaseData Call Center Software

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Score 9.0 out of 100
ChaseData Call Center Software

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Pricing

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What is ChaseData Call Center Software?

ChaseData Call Center is a cloud-based solution that was designed for inbound and outbound contact center activities. It also includes an on-premise option and integrates with CRM software. Features include the ability to log and record calls, predictive dialer, click to call outbound dialing,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

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Launched in 2017 and available on AWS, Amazon Connect is a cloud-based omnichannel contact center designed to provide a seamless experience across voice and website live chat, featuring skills-based routing, task tracking, and analytic tools to track customer interactions, or evaluate agent…

What is Talkdesk?

Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications.

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Product Details

What is ChaseData Call Center Software?

ChaseData Call Center is a cloud-based solution that was designed for inbound and outbound contact center activities. It also includes an on-premise option and integrates with CRM software.

Features include the ability to log and record calls, predictive dialer, click to call outbound dialing, customer interaction analytics, and multi-channel support including voice, email, text, love chat, and social media.

ChaseData Call Center Software Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

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Reviews and Ratings

 (2)

Reviews

(1-2 of 2)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
ChaseData Call Center Software is primarily being used departmentally (call center operations & fulfillment), and some senior members of management have access to the application and its reporting portals. The software is intuitive, technically-strong, and provides solid analytics. This allows for easy-to-manage telemarketing campaigns.
Arlen Graves | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Chase in our Telemarketing Call Center. It provides a clean and stable platform for managing our customer data and call flow. It has all the whistles and bells I need to manage everything from campaigns to production reports. The agent application is comprehensive and easy to use. I won't say we don't have issues, it is VOIP, but we experience very few and when we do Chase's Tech Support people are quick to respond and always able to resolve them quickly. Dan Cleary and Claudia Jimenez are great about helping when we need additional licenses or have questions about billing. Of all the systems I have used in the last twenty years I believe Chase is the one that gives us the most bang for the buck.