Concord vs DocuSign | TrustRadius

Likelihood to Recommend

Contract management is well suited, and templates are less appropriate, but still a nice feature.

In-House Corporate Paralegal

ComForcare Health Care Holdings, Inc.Hospital & Health Care, 11-50 employees

Where several of our companies facilities are located, we are very remote on military bases. So, using regular postal service to get our paperwork out wasn't a good option and was very time-consuming. It also wasn't very secure or a 'sure thing' that the paperwork would get to where it needed to go. So, DocuSign is a HUGE timesaver and money saver. Our parents can't come to our site, so we needed an efficient way to get our paperwork signed within our legal timeframe without being near the recipients. DocuSign fit the bill, and we love it!

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Michele Roy

Special Education Teacher

Foothills Education Charter High SchoolEducation Management, 501-1000 employees

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Feature Rating Comparison

Concord

DocuSign

Contract creation

Contract templates

Clause library/saved fields

Guided logic

Concord

DocuSign

Contract sharing

Contract editing

Collaborating on contracts

Approval process

Interdepartmental workflows

Concord

DocuSign

Contract database

Legacy contracts

Contract search

Contract milestone reminders & alerts

Custom contract reports

Tracking contract status

Compliance check

Pros

Automated templates are incredibly easy to implement. Concord also does, for the most part, very well at keeping formatting when uploading documents in Word. The only downside is if you use formulas (naming convention for contracts), if you do not copy + paste as values before uploading then it will give the contract the name of the formula.

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Jacob Wall

Business Operations

StackPathComputer & Network Security, 201-500 employees

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DocuSign makes it easy to set up a document for signing. You upload the document, enter recipient email addresses, identify the signing fields, and send.
DocuSign works on any computing device: Tablet, phone, PC, laptop, Mac--anything with a web browser and an email account.
DocuSign allows you to use a pre-drawn signature or to create one--even if you're a first time user.

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Kenneth Hess

Senior Systems Analyst

CymSTAR, LLCDefense & Space, 201-500 employees

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Cons

For what we use, we do not see any areas that are in need of improvement.

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Shelle Pourmanafzadehardabili

Principal

Viseate LLCMarketing and Advertising, 1-10 employees

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DocuSign's overall UI is a bit clunky and not amazingly well designed. I'd love it if they gave it a thoughtful design (although just reskinning it wouldn't really be much better).
We've been underwhelmed at times by their Microsoft word direct import. I always convert to PDF before uploading documents at this point.
The email subjects the generate are just downright wretched. It would be better to *make* the user fill out a subject line than the ones that they autofill and then happily send out to recipients.

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Ben Lachman

Co Founder

Potential LabsConsumer Electronics, 1-10 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

DocuSign 10.0

Based on 12 answers

I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."

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Tony Woods, PHR, CIPD

Director of Human Resources

Sun World International, LLC.Food & Beverages, 10,001+ employees

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Usability

No score

No answers yet

No answers on this topic

DocuSign 8.9

Based on 10 answers

I think it is pretty easy to use from an end-user perspective. When I receive a document I need to sign, I know straight from the beginning which area I need to sign. There is the possibility of designing a signature automatically for you which is pretty convenient and accelerates the process.

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Renaud Renvoye

Client Manager

Optiv IncComputer & Network Security, 1001-5000 employees

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Support Rating

No score

No answers yet

No answers on this topic

DocuSign 8.9

Based on 98 answers

I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours

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Erik Sheafer

Enterprise Development Manager

Guaranteed RateFinancial Services, 1001-5000 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

DocuSign 9.5

Based on 10 answers

Maybe conduct a survey or review a year's worth of contracts and documents to better target everyone who will need access

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Ann M. Frank

Digital Asset Management and Licensing Resource

BVKMarketing and Advertising, 201-500 employees

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Alternatives Considered

I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.

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Piper Paton Shano

In-House Corporate Paralegal

ComForcare Health Care Holdings, Inc.Hospital & Health Care, 11-50 employees

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I think DocuSign is still the leader in this industry as pronounced by their superior customer service and quick development response time to changes in the industry. For simple users, DocuSign is user friendly and easy to navigate while adding significant benefit to small to large scale corporate, legal and professional departments.

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Olivia Crellin

Corporate & Securities Attorney

Snell & WilmerLaw Practice, 501-1000 employees

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Return on Investment

Since our implementation, I am saving a few hours a month in managing our IC contracts.
When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?".

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Jacob Wall

Business Operations

StackPathComputer & Network Security, 201-500 employees

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In real estate we all ways say time kills deals so if we can get a document out the door, have it reviewed and signed by multiple parties simultaneously, it helps us ensure deals are completed quickly.
More than half our deals are executed electronically which saves time in the car, paper and hassle.

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Amanda Kraft

Transaction Management Specialist

CBREReal Estate, 10,001+ employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Concord Editions & Modules

Edition

Starter, starting at	$50¹
Professional, starting at	$75¹
Enterprise, starting at	$95¹

per seat, per month, billed annually

Additional Pricing Details

All inclusive pricing built for you. Concord pricing includes implementation, services, and unlimited support. All Concord plans include unlimited documents and unlimited e-signatures.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

DocuSign Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Concord

DocuSign

Concord

DocuSign

Concord

DocuSign

Concord

DocuSign

Concord

DocuSign

Concord

DocuSign

Concord

DocuSign

Likelihood to Recommend

Concord

DocuSign

Feature Rating Comparison

Contract creation

Contract templates

Clause library/saved fields

Guided logic

Contract sharing

Contract editing

Collaborating on contracts

Approval process

Interdepartmental workflows

Contract database

Legacy contracts

Contract search

Contract milestone reminders & alerts

Custom contract reports

Tracking contract status

Compliance check

Pros

Concord

DocuSign

Cons

Concord

DocuSign

Likelihood to Renew

Concord

DocuSign

Usability

Concord

DocuSign

Support Rating

Concord

DocuSign

Implementation Rating

Concord

DocuSign

Alternatives Considered

Concord

DocuSign

Return on Investment

Concord

DocuSign

Screenshots

Concord

DocuSign

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Concord Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

DocuSign Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison