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CoSupport AI

CoSupport AI

Overview

What is CoSupport AI?

CoSupport AI enhances customer support and empowers businesses with data-driven insights. CoSupport AI ensures automated customer service and delivers Business Intelligence to core company departments. It consists of 3 components: Agent, Customer, and BI. They work in synergy to boost…

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Pricing

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What is CoSupport AI?

CoSupport AI enhances customer support and empowers businesses with data-driven insights. CoSupport AI ensures automated customer service and delivers Business Intelligence to core company departments. It consists of 3 components: Agent, Customer, and BI. They work in synergy to boost…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is CoSupport AI?

CoSupport AI enhances customer support and empowers businesses with data-driven insights.

CoSupport AI ensures automated customer service and delivers Business Intelligence to core company departments. It consists of 3 components: Agent, Customer, and BI. They work in synergy to boost Customer Support team productivity, fully automate customer requests, and offer business insights with generative AI. CoSupport AI integrates with the company’s data sources and uses machine learning to create an AI solution, tailored to the business.

Product components:
  • CoSupport Agent – an AI assistant designed to enhance human agent productivity.
  • CoSupport Customer – a self-sufficient AI tool that provides accurate responses to customers.
  • CoSupport BI – An AI Business Analyst for informed decision-making and business insights.

CoSupport AI Features

  • Supported: Ensemble of custom AI models
  • Supported: Contextual Generation
  • Supported: Reinforcement Learning
  • Supported: Business Insights

CoSupport AI Competitors

CoSupport AI Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish, French, Spanish, German
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Comparisons

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Reviews and Ratings

(2)

Reviews

(1-1 of 1)
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Score 10 out of 10
Vetted Review
Verified User
Our experience with CoSupport was nothing less than exceptional from the very beginning of our work together. Roman and Yaroslav were very helpful and dedicated to making sure we got the most out of their AI and improved the performance of our team. Starting with the initial setup and integration, it was as smooth as it could be. All they needed was the API key for our CRM system and product documentation from our internal knowledge base. We didn’t have to create any algorithms or provide them with ready-to-go responses. Their AI model somehow learned everything about our software and our customer profile without any manual work on our end. Our support team is also using their AI assistant and their feedback directly affects AI’s performance, as it learns from their reports when the suggestions are incorrect. It’s just amazing how something like this can exist at such a low price point.
  • AI’s performance
  • Solution Quality
  • CoSupport team involvement
  • I wish it had access to the internet to analyze and track online trends on social media to notify me when something our customers might like is trending
well suited: Customer Support, Customer Sevice, reducing ticket processing time, one-click solution for the best ticket responses.
  • I wish it had access to the internet to analyze and track online trends on social media to notify me when something our customers might like is trending.
  • It’s just amazing how something like this can exist at such a low price point.
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