What users are saying about
22 Ratings
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Score 8 out of 100
56 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Emptoris

If you have a highly bureaucratic organization that is heavily focused on procurement, Emptoris can provide some value. It seemed to be very good at linking the contract information to procurement for better spend control. If you are trying to implement a standalone contract management solution that allows you to easily create contracts and store them in a central location, this isn't the tool for you. There doesn't appear to be a simplified implementation. In general, when a SaaS solution has a complicated and expensive implementation, I am very skeptical. This does not show that the vendor is trying to move customers forward on a single code base. If that many things need to be done during implementation, you are starting to customize the solution for every customer. This hurts the vendor's ability to scale and make improvements in the future.
Anonymous | TrustRadius Reviewer

JAGGAER (formerly SciQuest)

As a purchasing app, it is excellent. I cannot speak to its usefulness in the AP area. it may be less useful in a different environment, such as manufacturing. For research and healthcare use, it is excellent.Also, we use Banner as our ERP. SciQuest is well versed with integrating with Banner. Users with a different ERP may experience less pleasant results.
Larry D'Ambrosa | TrustRadius Reviewer

Feature Rating Comparison

Contract Authoring

Emptoris
8.3
JAGGAER (formerly SciQuest)
Contract creation
Emptoris
9.0
JAGGAER (formerly SciQuest)
Contract templates
Emptoris
7.8
JAGGAER (formerly SciQuest)
Clause library/saved fields
Emptoris
8.3
JAGGAER (formerly SciQuest)
Guided logic
Emptoris
8.0
JAGGAER (formerly SciQuest)

Contract Collaboration

Emptoris
7.9
JAGGAER (formerly SciQuest)
Contract sharing
Emptoris
8.0
JAGGAER (formerly SciQuest)
Contract editing
Emptoris
8.7
JAGGAER (formerly SciQuest)
Collaborating on contracts
Emptoris
7.5
JAGGAER (formerly SciQuest)
MS Word plug-in
Emptoris
7.5
JAGGAER (formerly SciQuest)
Approval process
Emptoris
8.2
JAGGAER (formerly SciQuest)
Interdepartmental workflows
Emptoris
7.8
JAGGAER (formerly SciQuest)

Contract Monitoring

Emptoris
7.8
JAGGAER (formerly SciQuest)
Contract database
Emptoris
7.7
JAGGAER (formerly SciQuest)
Legacy contracts
Emptoris
7.4
JAGGAER (formerly SciQuest)
Contract search
Emptoris
7.5
JAGGAER (formerly SciQuest)
Contract milestone reminders & alerts
Emptoris
8.5
JAGGAER (formerly SciQuest)
Custom contract reports
Emptoris
7.4
JAGGAER (formerly SciQuest)
Tracking contract status
Emptoris
8.4
JAGGAER (formerly SciQuest)
Compliance check
Emptoris
7.9
JAGGAER (formerly SciQuest)

Pros

Emptoris

  • Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
  • Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
  • Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
  • Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
  • Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.
Anonymous | TrustRadius Reviewer

JAGGAER (formerly SciQuest)

  • Source to settle: Although we did not purchase all the new applications in the suite SciQuest made, what we did use, worked and worked nicely. With SciQuest you can get a turn-key system.
  • I love the way SciQuest rolls out changes, measuring customer feedback, and rolling out major changes 3 times a year. Like clockwork you know what to expect ahead of time, deciding whether or not you need a particular enhancement (if optional), having plenty of time to make adjustments in business processes if needed, and/or user-base announcements.
  • I was always astonished to see both clients and potential clients come to the conferences. SciQuest would allow the "mixing" of clients and potential clients, apparently unafraid of any negative commentaries the potential clients might get. That has always been impressive to me as a techie myself.
Anonymous | TrustRadius Reviewer

Cons

Emptoris

  • Reporting, Emptoris comes with standard reports which can not always can be fit into our business. This needs to be improved. I hope Emptoris is addressing this issue in their latest releases.
  • Though the feature of editing language in MS word is excellent, loading MS word takes time.
Mahesh Aluvala | TrustRadius Reviewer

JAGGAER (formerly SciQuest)

  • Their existing pricing model for the number of Suppliers onboarded or removed has been a little disappointing as there are times when suppliers do have to be switched out.
  • They have greatly helped in making UNSPSC updating easier, but I would like to be able to get an extract with a delta that would make it easier for us to update our ERP as this information needs to be stored on both sides.
Randy Henry | TrustRadius Reviewer

Likelihood to Renew

Emptoris

Emptoris 8.0
Based on 10 answers
There are a lot of new, exciting products coming out in every field and I believe that there is always something better right over the horizon. If it was my choice, I would review my usage of Emptoris and other software periodically to make sure I'm using the most efficient software possible.
Anonymous | TrustRadius Reviewer

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 7.4
Based on 17 answers
Simplified and user friendly system that has been implemented across our entire institute and with all of our vendors. We really like this program and it works well for us. Changing to another program would be a significant time investment and hassle
Anonymous | TrustRadius Reviewer

Usability

Emptoris

Emptoris 8.0
Based on 2 answers
Emptoris is a pretty robust tool overall. Learning curve is small and it is simple to use
Digvijay Singh | TrustRadius Reviewer

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 8.2
Based on 5 answers
There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).
Anonymous | TrustRadius Reviewer

Reliability and Availability

Emptoris

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 9.0
Based on 4 answers
They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!
Anonymous | TrustRadius Reviewer

Performance

Emptoris

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 8.9
Based on 6 answers
Having used SciQuest for over five years and having their competitors, SciQuest offers the best user experience and integration between vendors and ERP.
Joel Hood | TrustRadius Reviewer

Support Rating

Emptoris

Emptoris 8.0
Based on 2 answers
The above rating for the overall support from Emptoris is for their product / product support, roll out training and refresher training / ongoing training, which is not only good but superior. There is no major or reconizable bad review that can be given to Emptoris at this point in time, from where is stands.
Anonymous | TrustRadius Reviewer

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 8.5
Based on 18 answers
They usually respond to medium-to-low priority issues very quickly, and high priority issues almost instantly. Their support team is knowledgeable and responsive. Their Supplier Enablement team is very good and is a feature that most of their competitors don't have. The company makes a serious effort to maintain good relationships with their customers.
Larry D'Ambrosa | TrustRadius Reviewer

Online Training

Emptoris

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 7.0
Based on 3 answers
SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/
Roderick (Rick) Smith | TrustRadius Reviewer

Implementation Rating

Emptoris

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 9.0
Based on 6 answers
We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.
Larry D'Ambrosa | TrustRadius Reviewer

Alternatives Considered

Emptoris

I am a fan of Ariba to be used for the entire lifecycle of Sourcing. From RFX's to cutting PO's. I feel Emptoris misses the boat on the idea of a "One Stop Shop" for all of your Sourcing/Purchasing needs
John Klucharits | TrustRadius Reviewer

JAGGAER (formerly SciQuest)

Again, our SciQuest system integrates with Banner. Banner does have a way to create, approve and report on POs. However, the SciQuest product is so much more user friendly, so the learning curve is very steep. Also, SciQuest gives us a lot more detail in our reporting and PO history, which is helpful when trying to remember what happened 6 month ago
Steven Hoover | TrustRadius Reviewer

Scalability

Emptoris

No score
No answers yet
No answers on this topic

JAGGAER (formerly SciQuest)

JAGGAER (formerly SciQuest) 9.0
Based on 2 answers
Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.
Anonymous | TrustRadius Reviewer

Return on Investment

Emptoris

  • We won the 2005 Baseline Magazine Award for best ROI related to a technology implementation with an ROI 5544% (see 2005 Baseline ROI Awards, GlaxoSmithkline).
  • We always felt we could do "two times the work, with half the people and deliver double the savings".
Gregg Brandyberry | TrustRadius Reviewer

JAGGAER (formerly SciQuest)

  • Customers seem to be fine with selecting requisition items and having them pushed back via carts to a legacy system.
  • Converting one's legacy ERP system to a SaaS solution may prove to be too much of an overhaul in regards to converting to a new set of rules which do not fit exactly with current business processes. The inability to enhance in great detail is also a drawback for customers coming from a highly modifiable system.
Anonymous | TrustRadius Reviewer

Pricing Details

Emptoris

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Emptoris Editions & Modules

Edition
Emptoris$59.001
  1. Per User Per Month
Additional Pricing Details

JAGGAER (formerly SciQuest)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

JAGGAER (formerly SciQuest) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Emptoris
8.1
JAGGAER (formerly SciQuest)
6.1

Likelihood to Renew

Emptoris
8.0
JAGGAER (formerly SciQuest)
7.4

Usability

Emptoris
8.0
JAGGAER (formerly SciQuest)
8.2

Reliability and Availability

Emptoris
JAGGAER (formerly SciQuest)
9.0

Performance

Emptoris
JAGGAER (formerly SciQuest)
8.9

Support Rating

Emptoris
8.0
JAGGAER (formerly SciQuest)
8.5

In-Person Training

Emptoris
JAGGAER (formerly SciQuest)
6.0

Online Training

Emptoris
JAGGAER (formerly SciQuest)
7.0

Implementation Rating

Emptoris
JAGGAER (formerly SciQuest)
9.0

Scalability

Emptoris
JAGGAER (formerly SciQuest)
9.0

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