#1 most frequent
United States of America
89.2%1,299 installations of 1,456
What is Gusto?
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
Categories & Use Cases
Media
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Screenshot of Gusto's automated payroll
Top Performing Features
Direct deposit files
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
Category average: 9.2
Pay calculation
Pay calculation provides for computation of employee pay with state and federal deductions.
Category average: 9.1
Salary revision and increment management
Salary revision is the ability to modify individual employee pay.
Category average: 8.6
Areas for Improvement
Reimbursement management
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Category average: 8.1
Benefit plan administration
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
Category average: 8.2
Support for external payroll vendors
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
Category average: 7.9
Who Buys & Uses Gusto
#1 most frequent
Professional, Scientific, and Technical Services
29.2%423 installations of 1,450
“I use Gusto for onboarding, time tracking, general compliance, and payroll + reimbursements for employees and contractors.”
#2 most frequent
Information
11.7%169 installations of 1,450
#3 most frequent
Manufacturing
8.3%121 installations of 1,450
“We have saved time because everything is streamlined and it then adds the journal entry to QBO every payroll automatically.”
#2 most frequent
Canada
2.5%36 installations of 1,456
#3 most frequent
Australia
1.1%16 installations of 1,456
Pros
- Efficient and automated payroll processing, ensuring timely and accurate payments.
- Streamlined tax management and compliance for federal, state, and multi-state obligations.
- Intuitive user interface and ease of use for managing HR and financial tasks.
Cons
- Mobile application lacks full desktop functionality and presents navigation challenges.
- Reporting tools require more flexibility and detail, especially for payroll data and YTD summaries.
- Limited integration options with certain third-party software.
Must have for SMB Owners.
Use Cases and Deployment Scope
I use Gusto for onboarding, time tracking, general compliance, and payroll + reimbursements for employees and contractors. I have used Gusto now for over eight years, and it is an essential part of my business. I never worry about tax compliance, where my onboarding docs are, or if my 1099s and W2S are filed. They keep me in the loop about what needs to be done, and it's been very easy for my team to use.
Pros
- New employee/contractor onboarding - all the documents are stored and easily accessible (the same goes for off-boarding).
- A one-click option for syncing hours worked with payroll.
- The option to run payroll on auto-pilot.
- Ensuring I'm tax compliant with the states we have employees in.
- Always having digital records of payroll runs.
Cons
- Tracking hours by project (could be acheived for us by having the option for employees/contractors leave notes when logging hours)
- I have several contractors who I run weekly payroll for- it would be helpful to not have to update the pay ranges manually every time I run payroll. In other words, I would like to set pay weeks for them as well.
- The app could use some improvement. It lacks some of the desktop version's functionality.
Return on Investment
- It saves me time and energy - I'm not worried about being compliant or having everything I need for tax season. It's all there!
- I don't wonder when my team is working- they can easily log in and out of the system.
- I don't have to handle updating information when an employee or contractor has changes - they have their own portal.
Usability
Other Software Used
Airtable, Dubsado, Dropbox Business
Best Decision for Small to Midsize Teams
Use Cases and Deployment Scope
We decided to use Gusto to help streamline our processes after we have been using a piece-meal situation with many different platforms and programs. Gusto has allowed us to bring everything into one space and made it much easier to onboard staff. We now use it for PTO, benefits, time tracking, hiring and so much more.
Pros
- Makes this easier for HR staff in organizations
- Easy onboarding for new staff that can be hired straight form the platform
- Easy to get help through the site
Cons
- I'd like to see more opportunity for individualization - like in the response emails that go out to candidates
Return on Investment
- It has lowered our overall costs of subscriptions to various platforms
- It has allowed us to spend significantly less time on administrative tasks
Usability
Alternatives Considered
ADP TotalSource
Other Software Used
Adobe Acrobat, DocuSign, Ramp
Great Tool for small and large businesses
Use Cases and Deployment Scope
Gusto is a great platform for our small business to manage payroll. Management for both employer, and employee are seamless. Making changes are easy, and navigating through the app is first time friendly.
I haven't found anything negative to say about it at the moment. It works for us, and I highly recommend it
I haven't found anything negative to say about it at the moment. It works for us, and I highly recommend it
Pros
- Keeping employees up to date with payday notifications
- Detailed PDF of paystubs
- Direct Deposits are always on time
- changes on payroll distribution are fluid
Cons
- The updated on payday can be more accurate in regards to the day
Return on Investment
- Able to manage savings by allocating monies before i receive it
Usability
Other Software Used
Adobe PhotoShop, Fujitsu ScanSnap, QuickBooks Desktop Pro
Streamlined and user friendly
Use Cases and Deployment Scope
I use Gusto as an employee of our company. We are a smaller business with a team of about 20. Many of us work multiple roles. Gusto makes it extremely easy to clock in and out while tracking the specific task/role we were working on.
Pros
- super easy time tracking
- you can update banking or personal info very easily and on your own
- tax documents are ready super fast
Cons
- sometimes the mobile app will not properly connect and show my hours that i know are logged and accessible via the platform on desktop
Return on Investment
- The ease of use makes for very accurate and efficient time tracking with less room for errors.
- It keeps payroll and the related finances very organized and streamlined.
Usability
Alternatives Considered
QuickBooks Time
Other Software Used
Canva, Trello, TickTick, Tailwind, Asana
Gusto Is The Best
Use Cases and Deployment Scope
Gusto is a one stop shop payroll and benefits app for organizations. Our agency switched to this app almost two years ago and it has been wonderful to use! It’s a great tool to track paychecks, paid time off, sign important tax documents that can be directly sent back to your HR team, and view your company’s calendar of events.
Pros
- Paycheck processing and deductions & benefits breakdown
- Paid time off tracking
- Employee tax documents processing
- Company calendar
- Employee birthday updates
Cons
- Desktop and mobile app have different views
- View even more detailed breakdown of employee payroll deductions
- Notifications for upcoming days off
Return on Investment
- Reduces email volume/frequency
- Eliminates manual calculation of paid time off
- Sign tax documents electronically
Usability
Other Software Used
Function Point Productivity Software, Virtuous CRM, Intuit Mailchimp, Donorbox, DonorPerfect, Epicor Grow
