HoneyBook

HoneyBook Reviews

Do you work for this company? Learn how we help vendors

Reviews
(1-5 of 5)

Companies can't remove reviews or game the system. Here's why
Alyssa Parr | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
[I feel like] HoneyBook's support has helped me sometimes, but other times they claim that their software is capable of things that it actually isn't from my end. For example, when I was having issues with the scheduler not working across different time zones, HoneyBook's support claimed that my scheduler would automatically update to the time zone that my clients were viewing it from (which it didn't).
Score 10 out of 10
Vetted Review
Verified User
Review Source
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.

HoneyBook Scorecard Summary

Feature Scorecard Summary

Sales Force Automation (7)
88%
8.8
Customer data management / contact management (7)
81%
8.1
Workflow management (7)
80%
8.0
Opportunity management (7)
90%
9.0
Integration with email client (e.g., Outlook or Gmail) (6)
91%
9.1
Contract management (7)
100%
10.0
Quote & order management (6)
98%
9.8
Interaction tracking (6)
76%
7.6
Customer Service & Support (2)
94%
9.4
Case management (4)
95%
9.5
Help desk management (4)
93%
9.3
Marketing Automation (1)
73%
7.3
Lead management (6)
73%
7.3
CRM Project Management (3)
78%
7.8
Task management (7)
64%
6.4
Billing and invoicing management (7)
95%
9.5
Reporting (7)
75%
7.5
CRM Reporting & Analytics (1)
65%
6.5
Customizable reports (5)
65%
6.5
Customization (2)
83%
8.3
Custom fields (7)
91%
9.1
Custom objects (7)
75%
7.5
Security (2)
67%
6.7
Single sign-on capability (4)
73%
7.3
Role-based user permissions (5)
61%
6.1
Platform (1)
84%
8.4
Mobile access (7)
84%
8.4

What is HoneyBook?

The vendor states that HoneyBook helps creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook.

They further state that a variety of small businesses have found HoneyBook helpful for booking clients, staying organized, and streamlining their business. Types of users include: graphic designers, djs, photographers, business coaches, web designers, consultants, interior designers, videographers, calligraphers, business coaches, health & wellness professionals, doulas, caterers, event planners, copywriters, bakers, florists, travel professionals and more.

HoneyBook offers features that help small business owners run their business more efficiently and seamlessly manage clients from first inquiry to final payment. These core features include:
  • Lead capture (contact form)
  • Project management
  • Streamlined client communication
  • Templates
  • Invoices
  • Proposals (invoice + contract)
  • Contracts
  • Brochures
  • Questionnaires
  • Online payments
  • Bookkeeping
  • iOS and Android App

HoneyBook Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Contract management
  • Supported: Quote & order management
  • Supported: Interaction tracking

Customer Service & Support Features

  • Supported: Case management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management

CRM Project Management Features

  • Supported: Task management
  • Supported: Billing and invoicing management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Custom objects

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability

Platform Features

  • Supported: Mobile access

HoneyBook Screenshots

BrochureGratuityHomepage PipelineHomepageProjectWorkflows

HoneyBook Video

What is HoneyBook?

HoneyBook Integrations

HoneyBook Competitors

HoneyBook Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Unlimited Plan - Annual$390Year
Starter Plan$9Month
Unlimited Plan - Monthly$39Month

HoneyBook Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)100%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%

HoneyBook Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

Frequently Asked Questions

What is HoneyBook's best feature?

Reviewers rate Contract management highest, with a score of 10.

Who uses HoneyBook?

The most common users of HoneyBook are from Small Businesses and the Marketing & Advertising industry.