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IBM Security MaaS360

IBM Security MaaS360

Overview

What is IBM Security MaaS360?

IBM Security MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.

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Recent Reviews

Solid product

7 out of 10
September 26, 2023
Incentivized
We implemented MaaS360 for a customer who had a bad experience with a competitive product. They wanted complete control and visibility of …
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Maas360 review.

7 out of 10
July 21, 2023
Incentivized
We use Maas360 to control mobile devices limiting their functions and deploying desired applications. If you provide a mobile device …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Essentials

$4

Cloud
Per Client

Deluxe

$5

Cloud
Per Client

Premier

$6.25

Cloud
Per Client

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ibm.com/products/maas360/pr…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

IBM MaaS360 click through demo

Walnut.io
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Product Details

What is IBM Security MaaS360?

IBM Security MaaS360 with Watson is a unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its open, cloud-based platform integrates with preferred security and productivity tools. Users can protect their workforces with its threat management features and analytics will be powered by Watson AI capabilities, setting a step towards Zero Trust.





IBM Security MaaS360 Features

  • Supported: Device management
  • Supported: App management
  • Supported: Identity management
  • Supported: Watson Advisor
  • Supported: Policy recommendation engine
  • Supported: User risk management
  • Supported: Granular patch management
  • Supported: Mobile expense management
  • Supported: Security-rich mobile mail
  • Supported: Assistant
  • Supported: Business dashboard for apps
  • Supported: OS VPN
  • Supported: Secure browser
  • Supported: Gateway for browser
  • Supported: Content management
  • Supported: Gateway for documents
  • Supported: App security
  • Supported: Gateway for apps
  • Supported: Mobile document editor
  • Supported: Mobile document sync
  • Supported: Mobile threat management

IBM Security MaaS360 Video

IBM Security MaaS360 Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

IBM Security MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.

Microsoft Intune, Workspace ONE Unified Endpoint Management (UEM), and Ivanti Endpoint Manager are common alternatives for IBM Security MaaS360.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of IBM Security MaaS360 are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(102)

Attribute Ratings

Reviews

(1-25 of 45)
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Score 10 out of 10
Vetted Review
Verified User
  • Enables my organization to manage a wide range of mobile devices like laptops and smartphones.
  • Helps to enhance security policies such as passcode requirements and encryption settings.
  • Protects sensitive data in case a device is lost or stolen.
  • Customer support is great.
  • Seamless integrations.
  • Setting up and configuring IBM Security MaaS360 may require a learning curve especially for the non-technical users.
  • Cost can be also a challenge as this tool may come up with significant cost particularly for the organization with large numbers of devices to manage.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use and manage
  • Easy configuration and control of mobile devices on various platforms.
  • The interface is very user friendly
  • User account password reset is hard
  • Some security features are limited to certain Android/IOS versions.
  • Bit slow to load sometimes
Paige Jenkins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I like that it reduces the risks of information leaks since, by having all our devices protected, we can handle the information without any risk.
  • I can customize it to our convenience and needs; it adapts to our operating systems and different computers and mobile devices.
  • Great protection against web threats with a great positive impact on our endpoints.
  • Without complications or bad experiences, the protection capacity has diminished our worries and secured our data.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Robust and Powerful Software.
  • Null threats on mobile and desktop devices.
  • Excellent centralization of device management.
  • It has a use of different PC terminals and any mobile.
  • Handling large amounts of data.
  • A lot of intuition in each of the features, which makes this tool reliable.
  • Easy to implement and use.
  • Negative things there are not many. At the moment we are doing well, however, something very important is receiving notifications by email.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Various types of terminals for the computer and different mobiles, very useful.
  • Control from a central headquarters of each of the company's devices.
  • Authenticating it is usually uncomfortable, it should be easier.
  • Something essential that this tool does not have are email notifications.
  • Another no less important thing, the screenshot is not possible, this must be taken into account.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Data usage. It allows shared data plans that minimize costs.
  • It allows deployment of new applications with minimum interaction with users.
  • It allows constant location information and we know if an iPad is lost sometimes before the device user knows it is missing.
  • Simplify the set up of the account. The time required by an it ameture is excessive.
  • Reduce the cost of the per device subscription
  • Allow simplified device management
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Real-time threat protection.
  • Secure data, apps, and content on various devices.
  • User-friendly interface.
  • Various devices can be managed from a single console.
  • Adaptation with OS upgrade.
  • Email notification.
  • Easier account password reset.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Manage app deployment on mobile fleet of devices
  • Manage all mobile devices and know where your fleet of devices are
  • Solve simple issues like reset screen lock passcodes
  • Protects company’s intellectual property
  • Allows for easy deployment of mobile devices to remote users
  • Integration with DEP or Apple could be made easier but it works fine once connected
  • Support could be improved as it was a little complicated for some administrators who are not considered super admins
  • IBMid is still an issue for my account since I am an administrator on a server that is owned and managed by our USA division but I support Canada which does not have its own server
•Mitch Lauer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Properly configured workflows make for easy ongoing management and tweaks to the management of enrolled mobile devices
  • Granular functionality which can be used to address many complex configuration requirements
  • Best in Class support and product education resources by comparison to competing MDM solutions.
  • In dashboard help verbiage
  • Simpler customization for white label items
  • Better support for windows o/s devices
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Offers high capacity to detect threats before they cause damage
  • It has artificial intelligence that allows obtaining information on optimization and response to possible threats
  • Facilitates the use and management of confidential documents through our mobile devices
  • Our remote employees have the same protection and security
  • The integration with our IT ecosystem was very fast and efficient
  • This is a platform that guarantees security and trust. The only thing I don't like is that it is a bit complicated to synchronize data
Raghav Grewal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • BYOD encourages use of personal devices like smartphones, tablets, laptops and wearables to access enterprise data from anywhere.
  • UEM provides best outstanding user experience and data security.
  • Makes mobile device management easy and more centralized.
  • Provides more Security Revolution to all our devices to protect all the sophisticated cybercrimes.
  • Cost can be a challenge to the small organisation.
  • UI sometimes is not so much user friendly needs some improvements.
Priyah Manisha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Allows easy centralised, simple and optimal management of all our end devices.
  • Allows secure access to documents shared via mobile devices.
  • Ability to detect a wide variety of threats and respond automatically neutralising them.
  • Integration with our IT infrastructure was easy and seamless offering high-level threats protection.
  • The only dismal swamp I found is the removal process of some devices tends to be very time consuming and cumbersome.
  • Sync issues have a prolonged time trial.
Rahma Berrima | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Data loss prevention. Our data even of our clients is well protected.
  • Remote support capabilities helps our teams to focus of management and endpoint security.
  • Threat defence. Our devices are protected with the robust security features.
  • Native patching and updates.
  • Takes a while to update when a new OS is launched.
  • The UI is pain to navigate through. Should be more user friendly and easy to customize according to my preference.
Tiffany Modesto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • IBM Security MaaS360 with Watson offers top-notch security protection to our devices to protect them against any occuring threats.
  • Integrate Mobile devices with our enterprise systems.
  • Unparalleled support team. Readily available 24/7.
  • Use device views to diagnose and resolve issues faster.
  • Locate lost or stolen devices.
  • Despite being the most powerful and reliable UEM the UI is not so easy to navigate.
  • I hate it that when one of our devices get lost we are forced to continue paying for a license on that device or it will be accessed and the end user get the better control of our information.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Central platform for managing and securing mobile devices.
  • It is user-friendly and easy to use.
  • Easily customizable to meet our organization's specific needs.
  • Our organization has a large number of mobile devices which make it complex to configure it. Other than that, it has been very efficient and effective in managing our mobile devices.
Khati Disha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It's a robust and intuitive UEM that it is very easy to use and Install.
  • It's easy to protect our data and information on every device.
  • Increase mobile security and threat management. Hence improves our cyber security.
  • Seamless integration with all our security system to boost our security on all our devices.
  • Setting up new device may take longer than expected.
  • Remote control have to get 3rd party licence to integrate with MaaS360.
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