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HP ALM, previously known as Quality Center, is a widely-used ALM solution that caters to the needs of R&D teams across organizations. With …
OpenText ALM/Quality CenterFormerly Micro Focus ALM/Quality Center
Overview
What is OpenText ALM/Quality Center?
OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.
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What is OpenText ALM/Quality Center?
OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.
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What is OpenText ALM/Quality Center?
OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.
OpenText ALM/Quality Center Features
- Supported: Application lifecycle management
- Supported: Release and cycle management, with KPI and Scorecard
- Supported: Requirements management (Business Process Models, Baselining, and Version Control)
- Supported: Risk-based test planning and management
- Supported: E-Signature solution
- Supported: Application Lifecycle Intelligence
- Supported: Automatic execution and result collection of UFT tests (UFT One, UFT Mobile and UFT Developer) and BPT tests
- Supported: Automatic execution and result collection of other automated tests such as Selenium, through the Micro Focus Application Automation Tools (a Jenkins plugin)
- Supported: Micro Focus Sprinter-integrated manual testing
- Supported: WebRunner—Web-based client with manual and automated test execution, defect management and dashboard view capabilities
- Supported: Client Launcher—Full-function Windows desktop client, installable without administrator privilege
- Supported: Business Process Testing
- Supported: Quality of Things—Offline/online test execution client on mobile devices
- Supported: Quality Analytics (Reports and dashboards, cross-project reporting
- Supported: Defect management
- Supported: LDAP user authentication and SAML-based single sign-on (SSO)
- Supported: AutoPass License Server (APLS) integration
- Supported: Archiving wizard able to archive large amount of data for single or multiple projects
- Supported: Team collaboration using Microsoft Skype for Business
OpenText ALM/Quality Center Competitors
OpenText ALM/Quality Center Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
Frequently Asked Questions
OpenText™ ALM/Quality Center, formerly from Micro Focus, serves as the single pane of glass for software quality management. It helps users to govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.
Jira Software and Bitbucket are common alternatives for OpenText ALM/Quality Center.
The most common users of OpenText ALM/Quality Center are from Enterprises (1,001+ employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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HP ALM, previously known as Quality Center, is a widely-used ALM solution that caters to the needs of R&D teams across organizations. With its comprehensive features, it offers a complete ALM solution for collecting requirements, managing releases, executing test plans, and handling defect management. Users have the flexibility to write their own code using VBScript to meet their specific business requirements. The tool's scalability and support for clustering make it a robust solution for large-scale projects.
One of the key use cases of HP ALM is its effectiveness in managing projects following a waterfall methodology. It serves as a centralized repository for storing requirements, estimates, test scenarios, and tracking project status. The tool also allows for traceability between requirements, tests, and defects, providing transparency and facilitating informed decision-making for higher management.
Another common use case of HP ALM is within agile teams that use Jira for tasking and requirement management. In this scenario, HP ALM is leveraged for test management, enabling teams to create test cases and execute them while keeping their requirements and tasks in Jira. This integration ensures seamless collaboration between different teams and streamlines the overall testing process.
HP ALM also prominently features as a bug lifecycle management tool that integrates with other HP testing tools for automated testing. It helps QA teams maintain full traceability of requirements, tests, and bugs. Developers can easily update raised bugs and follow test steps for issue investigation. Additionally, reports generated from HP ALM can be shared with the project team to aid in decision-making.
Overall, HP ALM serves as a comprehensive solution for managing testing activities from start to finish. Its core capabilities like release planning, requirement management, test execution, and defect tracking make it valuable across various departments and industries. Whether it's managing defects in regression testing or monitoring and controlling workflow processes, HP ALM proves to be an essential tool for many organizations aiming to ensure code quality and project success.
Efficient Test Suite Management: Users consistently praise HPALM for its ability to manage a mix of automation and manual test suites. They appreciate the seamless integration with HP automation tools like HP Unified Functional Testing and HP LoadRunner, which allows for streamlined execution of automated test suites and automatic maintenance of reports. The classification of test suites as manual or automated in HPALM is also highly valued, enabling managers to track progress in moving from manual to automated suites.
Comprehensive Test Management: Many users find HPALM an excellent tool for overall test management. They highlight its support for defining, managing, and tracking functional, performance, and security test suites in one centralized location. Reviewers appreciate that HPALM covers all aspects of test management activities, including creating and importing test cases, as well as snapshot capturing. The linking of defects to test runs is also highly regarded by users.
Integration with Development Tools: Several reviewers have found the integration capabilities of HPALM impressive. They mention that it supports devops implementation through interactions with development tools such as Jenkins and GIT. Furthermore, users appreciate that HPALM promotes team collaboration by integrating with collaboration tools like Slack and Hubot. The ability to integrate with any environment and source control management tool is particularly useful for testers who value traceability and links between source control changes, requirements, and tests. Additionally, the option to create defects directly from test cases in HPALM provides convenience for testers when reporting issues to developers.
Difficult User Interface: Several users have found the user interface to be confusing and unintuitive, which has made it difficult for them to navigate and complete tasks efficiently. They have expressed frustration with the placement of certain features and have struggled to understand how to use them effectively.
Lack of User-Friendliness: Many reviewers have expressed dissatisfaction with the product's overall lack of user-friendliness. They believe that the interface is not intuitive enough and lacks clear instructions or guidance on how to perform various tasks. This has resulted in a steep learning curve for new users and has hindered their ability to fully utilize the product's capabilities.
Negative Experience with Customer Support: A significant number of customers have reported negative experiences with the customer support provided by the company. They feel that their issues were not adequately addressed or resolved in a timely manner, leading to frustration and disappointment. Some users even mentioned encountering unhelpful or dismissive responses from customer support representatives, further exacerbating their negative experience.
Users highly recommend ALM for test management and bug tracking, as it is considered a modern and good software for testing and Application Life cycle Management. ALM is seen as a complete tool for testing with handy and useful customization options. It is recommended for build integration with Agile and Continuous integration tools. However, some users suggest that ALM could use some UI updates and recommend considering a cheaper alternative if not all features are needed. Nonetheless, users highly recommend ALM for managing and logging defects, tracking test cases, bugs, and creating automated test cases. They also recommend demoing ALM for both business and technology users. ALM is seen as a solid tracking tool for data requests and change management activities. Users highly recommend using ALM for maintaining software test plans and executions. Furthermore, ALM is considered a great tool for keeping track of requirements, testing, and defect tracking, which helps in improving project quality. Users suggest having IT-literate employees assigned to ALM and recommend hiring experienced consultants for setup and mentoring. Finally, users highly recommend ALM for evaluating a Test Management Tool.
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February 25, 2020
ALM/QC - Probably Not the Best
ALM/QC is used within our IT department, specifically within our development and customer application departments. We currently only use ALM/QC for our lower test environments, and not for production. ALM/QC is used for a variety of tasks: creating work items to assign to a resource (DBA, Developer, Analyst, etc.), creating ad-hoc requests for others to carry out, tracking defects and development of defect solutions as they move from test to production, as well as for project-related tasks.
- ALM/QC has a very useful function of sending an email directly to an assignee when they are selected. This is a time-saver so that you don't have to follow up with your own email every time you assign a ticket.
- Tracking the history of changes made whenever someone modifies a ticket is a big plus for ALM/QC.
- Ease in attaching items and linking tickets to other tickets allows for quick UI navigation.
- Licensing behind ALM/QC can pose a problem if many users will be accessing it. If an IT project is occurring, and many testers, analysts, developers, architects, PMs, etc. are using ALM/QC, there exists a problem in too many users being in the environment at once and causing active users to be kicked out. Having many licenses will alleviate this issue, but the trade-off is expense.
- One of the great features of ALM/QC is that it sends emails. However, when this doesn't occur, and you assume that it does, it can be frustrating, as the assignee of a ticket will have no way of knowing something is assigned to them (or at least won't know in a timely manner, until they manually check themselves).
- UI and navigation layout seems dated, as if it is a late 90s product. Many similar looking fields can be confusing to users and cause them to miss something because they are not able to discern.
- ALM/QC has allowed for quick, traceable turnaround on relatively simple tasks
- ALM/QC allows us to achieve our business objective of always being able to refer to a documented ticket for work being done.
- ALM/QC navigation is not the easiest, so this aspect of the product has caused great frustration among new users.
ALM/QC does not stack up too well against other lifecycle management products, in my opinion. ALM/QC does good in certain areas, such as the quick assigning of tasks to be done, but it falls short in too many areas in terms of being a realistic product to use for the different phases and lifecycle of IT processes. There is a notable lack of cohesion among certain functions of ALM/QC, almost as if separate products were purchased and then consolidated into one product.
February 12, 2020
ALM for All Mission-Critical Projects
Application Lifecycle Management is widely used by different business units to manage different project life cycles. In my business unit, we use this to track the progress and monitor defects on all our waterfall projects. We use other platforms for Agile projects. This allows us to track all our business requirements, technical requirements, changes requests and all defect resolutions. Along with all this, our test teams can manage their test cases, defect logs, and share knowledge on the application growth, development and challenges allowing us to create our internal "lessons learnt" portfolio for multiple separate but related projects. As a large organisation, we do not only use this tool but other business needs dictate the need for alternative tools depending on our security needs, business requirements, skill sets and the licensing cost.
- Well-structured folder system for all projects.
- Easy to import data from Excel files.
- There is room for integration improvement with other tracking tools.
- Automate Backlog/Project items notification to all team members.
- I was not involved in the ROI analysis.
- Overall, the production levels for waterfall projects is steady, predictable and well managed by using ALM.
- Atlassian JIRA Align (formerly AgileCraft) and CollabNet VersionOne
Among a number of other tools used in our business, ALM is best for:
- Long-term projects.
- Waterfall projects.
- Critical business components development and monitoring.
- Business evolution and analysis.