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Reltio Connected Data Platform

Reltio Connected Data Platform
Formerly Reltio Connected Customer 360

Overview

What is Reltio Connected Data Platform?

Reltio Connected Data Platform is used to cleanse and unify complex, multisource data into a single source of real-time information, a cloud-native, SaaS master data management solution.

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Recent Reviews

TrustRadius Insights

User-Friendly Interface: Users have consistently praised the product for its friendly and intuitive user interface, which makes navigation …
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Flexible modern MDM

10 out of 10
November 09, 2023
Incentivized
We use Reltio Connected Data Platform to master customer data across several different platforms. Reltio Connected Data Platform helps us …
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Datadriving Machine

8 out of 10
October 05, 2023
Incentivized
We use it for the managing and cleansing of the MDM data and operational performance of EDH. We connect to 1000+ data sources and get the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Reltio Connected Data Platform?

Reltio Connected Data Platform is used to cleanse and unify complex, multisource data into a single source of real-time information, a cloud-native, SaaS master data management solution.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Informatica Customer 360 for Salesforce available on the Salesforce AppExchange, is used to automate data cleansing, consolidation, mastering, and hierarchy management within Salesforce for high-touch, highly tailored services.

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Product Details

What is Reltio Connected Data Platform?

Reltio Connected Data Platform is a cloud-native data management platform that supports billions of customer profiles, enriched with thousands of attributes, relationships, transactions, and interactions from hundreds of data sources. Designed to power enterprise-class mission-critical applications to operate 24/7 with thousands of internal and external users, Reltio Connected Data Platform is offered as the foundation for hyper-personalization and real-time operations required for organizations to be responsive in the digital economy. The Reltio platform is built on the foundation of master data management (MDM) and enriched with graph technology to uncover the value of relationships. It uses machine learning to discover deeper data insights and improve data quality. Built-in workflow management helps simplify compliance requirements and improve information stewardship productivity.

Reltio Connected Data Platform Features

  • Supported: Entity resolution
  • Supported: Relationship management
  • Supported: Entity 360
  • Supported: Data quality
  • Supported: Reference data management
  • Supported: Data integration
  • Supported: Data governance

Reltio Connected Data Platform Videos

Reltio Connected Data Platform is a cloud-native, SaaS master data management solution that unifies multi-source, complex data into a single source of trusted information, offering insight-ready, real-time data that can be acted upon with compliance, security, and confidence.
How Qlik drives success and business value with Reltio's MDM solution.

Reltio Connected Data Platform Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Reltio Connected Data Platform is used to cleanse and unify complex, multisource data into a single source of real-time information, a cloud-native, SaaS master data management solution.

Informatica MDM & 360 Applications, SAP Master Data Governance, and Profisee are common alternatives for Reltio Connected Data Platform.

The most common users of Reltio Connected Data Platform are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(40)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

User-Friendly Interface: Users have consistently praised the product for its friendly and intuitive user interface, which makes navigation and operation a breeze. This indicates that the software's design and layout were carefully considered, allowing users to quickly locate and access the desired features.

Flexible Data Modeling: Many reviewers appreciate the product's flexibility in creating and managing entities, as well as their relationships. This demonstrates that the software offers robust capabilities for data modeling and configuration, enabling users to effortlessly define and maintain complex data structures.

Effective Data Deduplication: Multiple users have found the product's data deduplication feature to be highly effective in consolidating and cleansing their data efficiently. This implies that advanced algorithms and matching rules are incorporated into the software, ensuring accurate identification and merging of duplicate records while maintaining data quality.

Lack of Advanced Features for Privacy Management: Some users have expressed the need for more features to manage privacy around personal information. They feel that the current options are limited and would like to see enhancements in this area. For example, they would like more control over data sharing permissions and additional tools for managing consent.

Inefficient Problem Solving Process: Several reviewers have mentioned that they would like a more efficient way to solve problems within the system. They feel that there is room for improvement in terms of providing timely solutions. One user suggested that including an estimated time for problem resolution could help set expectations and prioritize issues effectively.

Insufficient High Skill Technical Staff: There is a common sentiment among users that there is a shortage of high skill technical staff available to assist with complex issues. Some users have encountered challenges when seeking assistance or guidance from support teams, which can lead to delays in resolving critical issues. They believe that having access to more experienced technical experts could greatly improve their overall experience with the product.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Reltio Connected Data Platform is our MDM platform mainly used to cut operational inefficiencies due to issues like duplicate data , lack of customer hierarchy and territory carving
  • UI based search
  • out of the box connectors
  • RIH
  • More connectors for other applications
Reltio Connected Data Platform is well suited because of its UI based search which provides an end to end view of data
  • Better data reporting
  • increased quality of data
Reltio Connected Data Platform has better inventory of application connectors + UI based end to end search than Informatica Cloud
25
Sales
4
Data engineering & Software engineering
  • Data governance
  • Single source of truth
  • Removal of data redundancy
  • Good integration points with data enrichment providers to source and enrich data
  • Direct out of the box integrations with other business systems
No
  • Scalability
  • Integration with Other Systems
  • Ease of Use
We would go with advanced use cases which would be part of our roadmap and include it in the POC's
Overall it was not that hard to implement. I would certainly recommend using a proven SI or Reltio experts to help in the process
  • Third-party professional services
Fresh gravity is an amazing SI and highly recommend them for Reltio expertise
No
Change management was a minor issue with the implementation
I was not involved in change mgmt part of the implementation hence cant comment on that
  • Synchronizing data across systems
  • Deduping customer records
  • Feeding marketing systems with mastered customer records
UI based search, out of the box connectors, RIH - These features make Reltio a very exciting product
Yes we did as quick resolution and immediate help on issues was a priority for us
No
We had issues connecting RIH with oracle as it does not come with an out of the box connector. Support team was very helpful in reviewing our application and suggesting changes.
Ease of operation and administration
Ease of navigation in the UI
Flexibility in creating entities, and the relationships between them
  • Event based patterns
  • Merge rules
  • Graph database under the hood
  • Integration with SFDC and D&B
  • UI does not support creating different profile views for an entity based upon customer types
  • Manual export every time we need to pick entities, fields etc does not allow to save templates.
  • UI does not support data masking which needed while we maintain PII information
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Customer 360, Product 360, Real time integration.
  • UI
  • Matching & Merging
  • Survivorship
  • Workflow
  • Reporting
Suitable for multiple systems integration
Unsuitable for small scale implementations
  • Unifying Multiple Sources of Data
ProsCons
Quick Resolution
Good followup
Knowledgeable team
None
Kept well informed
None
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Slow Resolution
Poor followup
Less knowledgeable
None
Not kept informed
None
Difficult to get immediate help
Need to explain problems multiple times
Support doesn't seem to care
Slow Initial Response
Improvement in Support
Better UI & Matching
50
IT
20
Dev, QA
  • Customer B2B
  • Product
  • Integration Tool
Good Feedback
No
  • Cloud Solutions
  • Scalability
UI
No change
No
  • Third-party professional services
Fresh Gravity
Yes
3
Change management was minimal
Better Training
  • None
Yes
Yes
At DocuSign
Love the UI
  • Data Stewardship
  • Workflow
No
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