Use Reltio Connected Data Platform for better UI and end to end data traceability
Updated December 19, 2023

Use Reltio Connected Data Platform for better UI and end to end data traceability

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Reltio Connected Data Platform

Reltio Connected Data Platform is our MDM platform mainly used to cut operational inefficiencies due to issues like duplicate data , lack of customer hierarchy and territory carving
  • UI based search
  • out of the box connectors
  • RIH
  • More connectors for other applications
  • Better data reporting
  • increased quality of data
ProsCons
Quick Resolution
Knowledgeable team
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
Reltio Connected Data Platform has better inventory of application connectors + UI based end to end search than Informatica Cloud

Do you think Reltio Connected Data Platform delivers good value for the price?

Yes

Are you happy with Reltio Connected Data Platform's feature set?

Yes

Did Reltio Connected Data Platform live up to sales and marketing promises?

Yes

Did implementation of Reltio Connected Data Platform go as expected?

I wasn't involved with the implementation phase

Would you buy Reltio Connected Data Platform again?

Yes

Reltio Connected Data Platform is well suited because of its UI based search which provides an end to end view of data

Using Reltio Connected Data Platform

4 - Data engineering & Software engineering
  • Data governance
  • Single source of truth
  • Removal of data redundancy
  • Good integration points with data enrichment providers to source and enrich data
  • Direct out of the box integrations with other business systems

Evaluating Reltio Connected Data Platform and Competitors

  • Scalability
  • Integration with Other Systems
  • Ease of Use
We would go with advanced use cases which would be part of our roadmap and include it in the POC's

Reltio Connected Data Platform Implementation

Overall it was not that hard to implement. I would certainly recommend using a proven SI or Reltio experts to help in the process
  • Third-party professional services
Fresh gravity is an amazing SI and highly recommend them for Reltio expertise
Change management was a minor issue with the implementation - I was not involved in change mgmt part of the implementation hence cant comment on that
  • Synchronizing data across systems
  • Deduping customer records
  • Feeding marketing systems with mastered customer records

Reltio Connected Data Platform Support

UI based search, out of the box connectors, RIH - These features make Reltio a very exciting product
Yes we did as quick resolution and immediate help on issues was a priority for us
We had issues connecting RIH with oracle as it does not come with an out of the box connector. Support team was very helpful in reviewing our application and suggesting changes.

Using Reltio Connected Data Platform

Ease of operation and administration
Ease of navigation in the UI
Flexibility in creating entities, and the relationships between them
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Quick to learn
Inconsistent
Cumbersome
  • Event based patterns
  • Merge rules
  • Graph database under the hood
  • Integration with SFDC and D&B
  • UI does not support creating different profile views for an entity based upon customer types
  • Manual export every time we need to pick entities, fields etc does not allow to save templates.
  • UI does not support data masking which needed while we maintain PII information