TrustRadius Insights
ScalePad offers an efficient solution to businesses that face challenges in keeping track of warranty renewals and managing inventory of …
Starting at $109 per month
View PricingOverview
What is Lifecycle Manager by ScalePad?
ScalePad (formerly Warranty Master) is an application that automates asset lifecycle management for hardware, software and warranty services. By automating time-consuming processes, Scalepad aims to make it easy for MSPs to get vital insights while maximizing their profitability, improving productivity…
Recent Reviews
Leaving a review helps other professionals like you evaluate IT Asset Management Software
Be the first one in your network to review Lifecycle Manager by ScalePad, and make your voice heard!
Get StartedPricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.scalepad.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $109 per month
Product Details
- About
- Integrations
- Tech Details
What is Lifecycle Manager by ScalePad?
Lifecycle Manager by ScalePad Video
ScalePad: to Improve & Protect Clients' IT Infrastructure
Lifecycle Manager by ScalePad Integrations
Lifecycle Manager by ScalePad Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
ScalePad offers an efficient solution to businesses that face challenges in keeping track of warranty renewals and managing inventory of devices and equipment. With ScalePad, clients can conveniently extend warranties on their devices, while also receiving valuable alerts for upcoming expirations. The software eliminates the need for manual management spreadsheets and automates the whole VCIO process. This allows account managers to conduct business reviews effortlessly and plan upgrades with ease. ScalePad also provides an overall visibility of warranty status across managed assets, making reporting to clients a seamless process.
The platform significantly increases customer satisfaction by providing clear, precise reporting and enabling unbiased conversations with clients about their technology lifecycle management. The software helps keep server warranty renewals in line and prevents servers from going without warranty coverage or at least notification to indemnify users. This not only helps retain customers but also prompts beneficial budgeting conversations leading to additional hardware and software revenue which benefits the business's bottom line. Overall, ScalePad's provision of extended warranties on legacy hardware that cannot be easily replaced further assists clients in budgeting and planning while also delaying the cost of replacing servers by having 4-hour hardware onsite.
Ease of Use: Users have praised ScalePad for its user-friendly interface and the amount of information provided on their dashboard. Reviewers stated that it was easy to communicate hardware status, determine replacement budgets, and complete documentation of warranties and inventory updates with ScalePad's software.
Reporting Quality: Several reviewers appreciated the quality of the reports generated by ScalePad, which included eye-catching graphics and simplified asset lifecycle reporting. Customers found these customizable reports easy to understand and meaningful in providing a lifecycle overview for their clients.
Integration Abilities: Both users and reviewers found integration abilities offered by ScalePad invaluable. Users loved the ability to manage quoting, purchasing, renewing hardware warranties in one place while integrating all data from multiple sources such as ConnectWise or Cisco Meraki. Meanwhile, reviewers stated that integration into LOB apps like ConnectWise allowed them to integrate proactive customer management with periodic technology reviews.
Cumbersome interface: Some users have found the ScalePad interface to be cumbersome and confusing, particularly when it comes to software asset management.
Poor value for price: Several reviewers have expressed disappointment with the recent price increase, feeling that some of the features do not justify the cost.
Limited integration support: A few users have pointed out that there is a lack of support for specific devices such as SAN or NAS boxes, making it difficult for some users to fully integrate the software with their systems.