Arcserve OneXafe vs. Arcserve ShadowProtect

For SMB file storage Exablox is great, but as an ESXi datastore it still needs work.

Incentivized

In situations where business continuity needs are high, ShadowProtect backups provide the ability to keep operations running with very minimal downtime, even in situations like crypto-locked data. If a backup server is set up in an environment to resume a live server from backup, this is even more helpful. In situations where clients don't care as much about quickly recovering their data, they can go without a solution like this.

Incentivized

• Exablox is simple to setup and relatively easy to use.
• Exablox is priced very competitively and is a good value for the cost.
• Exablox has good customer service.

Incentivized

• You can virtualize your backups using Virtualbox, a free program that works on any PC.
• Backups are versatile, and you can back up to any location you'd like.
• Alerting can be set up for failed backups.

Incentivized

• Exablox is still in its infancy as a company and in some respects the product feels like a version 1.0.
• Integration with VMware ESXi has some bugs that need to be figured out.

Incentivized

• The replication offsite can have issues over time. It takes manual involvement to keep it working right.
• SPX remote management isn't easy out of the box.

Incentivized

The price for Exablox was very appealing. If we can resolve the NFS datastore issues we are seeing in VMware, this is a perfect solution for a ESXi datastore. Once that issue is resolved, I will give Exablox a higher rating.

Incentivized

Again, the initial install, setup and config was simple through a web browser.

Incentivized

Since the day we installed Exablox we have not had any down-time. The storage resources have been available 100% of the time.

Incentivized

SMB file access has been very responsive. We have not seen any slowness. Also, in using Exablox as tier 1 storage in our VMware environment, the VMs performed great. No slowness issues.

Incentivized

Exablox has been very responsive to our requests. They communicate very well and are extremely knowledgable

Incentivized

We don’t need support often, but when we do, the support has been strong. Sometimes it is hard to determine how to access support for the exact issue we are having. There are a decent forum and online ticketing system. Support for the cloud center seems to be provided only by phone, though.

Incentivized

Straightforward and simple implementation. We completed the implementation in less than 2 hours.

Incentivized

Exablox was much less expensive than other storage arrays and I think there are a lot of reasons to purchase them. I believe that as the product matures, it will be a great option for storage.

Incentivized

Speed, we rely on Shadowprotect to provide us with fast backups and also backups that are smaller in size compared to the other products.

Incentivized

We have not tried to scale Exablox so we are not familiar with this.

Incentivized

• We purchased Exablox specifically for our ESXi environment, so we are hoping to get the wrinkles worked out to see a greater return on our investment.

Incentivized

• We have been with Shadowprotect for 5 years and are now only moving off of them due to limited functionality and Shadowprotect doubling our billing.
• The product now requires a lot more babysitting so I have one person just stuck managing backups, which is not a fulfilling job and hard to keep someone in that seat.
• While Shadowprotect has been fantastic for years, it is time for us to move on to something that makes financial sense and requires less labour.
• Storagecraft Cloud is fairly expensive compared to competitors.

Incentivized