Square POS - well rounded POS
Square POS is used by us to track sales and run transactions from a food truck. It is helpful for reporting sales and tracking the …
Starting at $10 per each additional reader; first reader free
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What is Square POS?
Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.
Recent Reviews
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Reviewer Pros & Cons
Pricing
Each Transaction
2.6% + $0.10
On Premise
per transaction
Square Reader for magstripe
$10
On Premise
per each additional reader; first reader free
Square Stand for contactless and chip
$16
On Premise
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
- FAQs
What is Square POS?
Square POS Video
The TrustRadius team goes over some of the best free POS software and services, which includes Square POS.
Square POS Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Mac |
| Mobile Application | No |
Frequently Asked Questions
Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.
Reviewers rate Usability highest, with a score of 9.6.
The most common users of Square POS are from Small Businesses (1-50 employees).
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Reviews and Ratings
(90)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Square POS has proven to be an invaluable tool for a wide range of businesses and organizations. Users rely on Square POS to handle transactions on the go, whether it's at festivals, events, or remote locations. It has simplified the process of accepting payments and making sales at various venues such as cash bars, concerts, weddings, and sporting events. The reliability and convenience of Square POS have made it a preferred choice for on-site payments.
Additionally, Square POS has been utilized by digital marketing agencies for charging clients, saving card information, and authorizing monthly payments. Retail businesses find it beneficial for accepting credit card payments, tracking sales and inventory, and issuing receipts. Independent stylists and makeup artists have also found value in Square POS for appointments, invoicing, inventory management, and sales.
Organizations and departments use Square POS for events, fairs, and merchandise fees. With its intuitive customer database and marketing strategies, Square POS helps analyze store traffic, manage inventory, and improve bookkeeping and accounting tasks. Moreover, Square POS is being used for online credit card payments on e-commerce sites as well as in-person sales using the Square reader for iPhones.
Business owners from various industries appreciate the ease of processing payments, availability of data for reporting and tax accounting, and the user-friendly interface of Square POS. Whether it's selling clothing and branded merchandise or collecting dues for organizations, users have found that Square POS streamlines their transactions, manages inventory effectively, and generates comprehensive reports. Additionally, Square POS caters to therapists collecting credit card payments easily without delays while providing a secure solution for fundraising events.
Clean and Intuitive Interface: Many users have praised Square POS for its clean and intuitive interface, stating that it is easy to use and navigate. Customers appreciate the simplicity of the user interface, which is clearly laid out and familiar to anyone with experience using smartphones, computers, or tablets.
Real-Time Sales Tracking: Numerous reviewers have found Square POS's real-time updates on tickets sold and revenue made to be invaluable. This feature allows businesses to easily track their sales performance and analyze their business metrics. Users appreciate having up-to-date information at their fingertips, enabling them to make informed decisions about their operations.
Customizable Options: Several customers have expressed appreciation for the variety of customizable options offered by Square POS. They like being able to tailor the system to their specific needs and business requirements. This flexibility allows them to adapt the software to their unique business models, making it a versatile solution for different types of businesses.
Clunky hardware design: Some users have found the hardware of Square POS to be clunky, particularly the chip reader when paired with phones. This has led to difficulties in using the device effectively and may impact the overall user experience.
Limited sales reporting flexibility: The software lacks flexible categorization in sales reports, making it challenging for users to drill down into their data and gain specific insights. Users have expressed frustration with this limitation as it hinders their ability to analyze sales performance thoroughly.
Inconvenient access to sales summaries: Users have reported difficulty accessing sales summaries on the phone app and are required to download an additional app, Square Dashboard, which adds an extra step and can cause inconvenience. This issue has been mentioned by several reviewers and may disrupt the seamless workflow for some users.
Attribute Ratings
Reviews
(1-25 of 59)Companies can't remove reviews or game the system. Here's why
April 30, 2024
Square POS - well rounded POS
- Ease of use
- works offline
- customization
- ticket printing
- tipping
- reporting could be simplier
- there are other options with smaller fees
- it is time consuming to select dates for custom reports
March 29, 2022
Easy to Use
- Quickly and easily accepts the common payment type of debit or credit
- Lightweight and mobile
- Manage sales in the database
- Sometimes the piece that the card goes into has trouble, and it has to be done multiple times
- It's sometimes awkward flipping the screen you're using around to ask the customer if they'd like to tip
- The white card accepter gets dirty from so many people using it, maybe different color options
March 29, 2022
Square POS is worth the hype
- Instills confidence from the buyer
- Easy to use
- Easy to train others to use
- Real-time updates on tickets sold and revenue made
- The swipe functionality worked more often than the chip card functionality
- It would be nice if buys could just sign-in to their Square account to purchase with pre-saved data
March 27, 2022
Best platform for processing payments!
- Low fees.
- Easy to use.
- Reliability.
- Less fees.
- Better communication.
- More tutorial videos.
March 27, 2022
Great POS for small scale business that are looking to add in-person card acceptance to their online based business
- Easy to setup and get started.
- Ease of use.
- Phone app makes it easy to use at various locations.
- Hidden/additional costs for add on modules.
- Better rates.
- More options for freelancers.
March 25, 2022
Square POS is GREAT for the business!!
- Tracks individual transactions.
- Contactless that allows chip card reader.
- Allows you to create invoices with customer name, payment amount, due date, etc.
- Pulls sales reports.
- Allows you to add team members to the account.
- Accept card charges on the go.
- Get to know the platform.
- Pay close attention when entering the dollar amount that needs to be charged.
March 24, 2022
Square POS - easy, reliable, cost effective
- user friendly
- reliable
- easy to view reports
- easy to set up your inventory
- can't think of any
March 24, 2022
Perfect compact portable POS
- Their devices are compact and easily moved from one place to another.
- It is simple to use. The learning curve is small.
- It is perfect for a small business as their is no up front cost with the free chip card reader.
- You can enter all of your inventory into the app on your phone. Also accessible on a desktop.
- When we first used it we had some issues with the phone attached card reader not reading the cards so we had to manually input the card numbers.
- We had some technical difficulties with connection in the beginning with the phone attached reader but we only had that issue the one time.
- Phone support at the time the above happened was not available.
March 24, 2022
POS Solutions for Accepting and Recording Payments
- Recording the transactions with sync for each device.
- Accepting payments through credit and debit cards.
- Easy to use.
- Square Hardware like Credit Card Reader or POS Hardware is not available in India.
March 24, 2022
Easy to use system
- User Interface is easy to navigate
- Easy to use functions
- Ability to up different stores or locations
- Customizability could be better
- Provide better assistance with setting up online store
March 24, 2022
Easy to use tool for every business owner!
- Ease of use and design
- Brand visibility and awareness in the market
- Integrations with other partners and vendors
- Cost structure for start ups. The pricing can become high as you are scaling.
- Customer support or dedicated reps for smaller businesses
- Business marketing tools and discounts at other platforms
March 24, 2022
Square POS is great for on the go payments!
- On the go payments
- Auto card info entered
- Small service fee
- Smaller service fee
March 23, 2022
Great Middle Ground POS System!
- Offers a variety of products and services
- Invoice design and layout is nice
- Customizable options are nice
- Too much going on for simple users. There are so many different apps and pages now that I get lost almost every time I log onto Square
- The high percentage of fees taken from sales
- The difficulty in changing default settings
- The layout of the “website” you can create is truly a nightmare
March 23, 2022
Great for any small business.
- Ease of use.
- Works with multiple providers.
- Low fees.
- We should be able to scan cards instead of typing them in.
- A better UX.
- Accommodate Small Businesses and their POS needs
- Allows payment processing in the middle of the field, with no power, with no internet - simply accommodating.
- There are thousands of use cases, so there could be more added to where little customizations here and there can be addressed.
March 21, 2022
Do Your Homework: Lower rates and fees are out there, but this may still be a good fit for your business.
- Easy to use, by anyone.
- Flexible in card-present and over-the-phone payments.
- Appealing receipt options.
- The rates are far too high and simply not acceptable long-term for our business.
November 24, 2021
Meets our Current Needs
- Allows me to collect at a customers home
- Connects to my phone so we don’t have to buy a lot of equipment
- Money gets deposited fairly quickly
- Ability to see the receipt the customer will get before completing the sale
- It would be nice if tax info is pre loaded by Square tied to location so as you move it changes
November 23, 2021
Square POS Review
- Customized reports to track sales
- Convenient to use
- Easy to understand and use on first try
- Takes a long time to start
- Action of clearing cart isn't intuitive
- Some features easier to find on desktop than mobile
- No monthly fees.
- Accepted most cards.
- Ease of use.
- Brighter screen.
- Hardware options (iPad, native hardware, etc.)
- Mobility
- Ease of use for employees
- Customer interface
- Printer options and connectivity
- Ability to create multiple user accounts with selected privileges
- More notice for updates and changes that impact end users
October 07, 2020
Is SquarePOS a flexible solution for different industries?
- Ease of Use. POS systems tend to be very messy and technical to set up. Square POS is nothing like that, a few clicks and questions and you are on your way, it really does not get easier than this in my opinion.
- Initial investment cost is lower than other offerings - Somehow Square has found a way of making the entry cost low by not charging an upfront fee which makes it better to start using it.
- Square making reporting simple. And this is a theme around the pros of Square POS, the level of simplicity here is unmatched by other solutions.
- The system is not modular and has limited use cases. For example, product sales will do better with this than say those in certain service industries. In the case of one of our clients in the hospitality industry, we had to add some modules to make it work.
- Hidden costs for modules. While we were impressed with the setup process, we soon found that to get the right fit, we had to enlist other services and this slowly added to the cost.
September 22, 2020
A great POS system for small to medium businesses that simple to use
Score 10 out of 10
Vetted Review
Verified User
- Very simple to use
- Allows a variety of payment options
- Offers great reporting
- More options for freelancers
- A more hands on onboarding experience
- Better rates
September 22, 2020
Square Great Product!
- Tracks payments well.
- Pays in a timely fashion.
- Can always check payment online.
- You can create an item list when using it for direct sales and set default prices for items.
- I don't have any negatives with Square.
September 21, 2020
A square deal (pun intended)
- Takes payments.
- Keeps data organized.
- Provides reporting when we need it.
- Maybe make it in different colors?
- Mobile transactions (not like from a phone, but in terms of the ability to physically relocate rapidly).
- Simple setup.
- Generally uncomplicated pricing.
- Widespread customer familiarity: because it's so regularly in use in our industry (musicians/entertainment professionals), people know and trust it in a way that you might not with a different provider.
- I'm not a fan of some of their hardware (it's a little clunky in design).
- Another hardware thing is that it can be hard to pair the chip reader with phones. If some of my team members like to use their own phones rather than my provided devices, that can complicate things a little.
- I would like a little more flexible categorization in their sales reports, sometimes I want to really drill down into the data and I have to do it with a different set of tools.