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Squarespace

Squarespace

Starting at $12 per month
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Overview

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Recent Reviews

TrustRadius Insights

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Admin section (87)
    8.3
    83%
  • Page templates (88)
    7.0
    70%
  • Library of website themes (85)
    7.0
    70%
  • Mobile optimization / responsive design (84)
    6.7
    67%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.squarespace.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.5
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.7

Web Content Creation

Features that support the creation of website content.

7.8
Avg 7.6

Web Content Management

Features for managing website content

8.2
Avg 7.3
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Product Details

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Their templates are designed to be elegant and give users maximum control over the look & feel of the website. Some Squarespace templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace allows eCommerce users to customize not only elements like themes and fonts, but also structural elements like online store layout. Templates are optimized for mobile shopping. SEO, product galleries, and order management features are built in. Squarespace integrates with Stripe for credit card payments, and ShipStation for shipping.

Squarespace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

Squarespace starts at $12.

Reviewers rate WYSIWYG editor and Publishing workflow and Content taxonomy highest, with a score of 9.

The most common users of Squarespace are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(296)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually appealing websites. With its well-designed templates and extensive availability of designer fonts, Squarespace allows users to create a professional-looking website with ease. Users appreciate the platform's intuitive interface and drag-and-drop functionality, making it accessible for both beginners and design professionals. Squarespace also offers useful tools like Analytics to track website traffic and sales data, as well as an Abandoned Cart feature to follow up with potential customers. Furthermore, Squarespace's integration with payment systems like Stripe and PayPal simplifies the process of setting up e-commerce capabilities on a website. Whether it's showcasing products, maintaining portfolios, or running corporate websites, Squarespace provides a time-saving and cost-effective solution for individuals and businesses alike.

Intuitive Interface: Users have consistently praised Squarespace's intuitive interface, with many stating that it has made website creation and management effortless. Numerous reviewers have mentioned that they can easily navigate through different sections of their websites and perform tasks such as managing portfolios, blog posts, and responding to comments seamlessly. This user-friendly interface has greatly enhanced users' efficiency in managing their websites and engaging with their audience.

Wide Selection of Templates: The extensive collection of beautifully designed templates in Squarespace has received high praise from users. Many reviewers appreciate the wide variety of options available, as well as the frequent addition of new templates. These templates are seen as time-saving features for users with limited design background and coding knowledge. Thanks to the intuitive nature of these templates, users find them extremely easy to work with and customize according to their preferences.

Great Customer Support: Squarespace's customer support has been highly regarded by users for its helpfulness and responsiveness. Reviewers mention that the support team is not only friendly but also goes above and beyond to assist them whenever issues arise. Users appreciate having responsive email replies and live chat options available for support. The excellent customer service provided by Squarespace ensures that users feel supported throughout their website building journey

Cons:

  1. Limited customization options: Users have expressed frustration with the limited customization options in Squarespace, particularly in terms of design and layout. Several users have mentioned that the templates provided by Squarespace can look somewhat generic and lack flexibility for creating more complex websites.
  2. Difficulties in navigation and finding features: Some users find it difficult to navigate Squarespace's user interface and locate certain features. There is a learning curve associated with the software, making it challenging for users to find their way around and access specific functionalities.
  3. Lack of customer support options: Customer service being available only through email has been seen as a drawback by some users. They feel that having additional support channels, such as live chat or phone support, would be beneficial for resolving issues or seeking assistance more efficiently.

Based on user reviews, users recommend using Squarespace for any level of web experience and most businesses. They find Squarespace easy to use and navigate, and highly recommend it for beginners. Users suggest exploring different templates and reaching out to support if needed. Squarespace is also recommended for small businesses, ecommerce, organizations, and artists. Users advise learning basic HTML and CSS coding for advanced features and understanding SEO for better website performance. They highly recommend Squarespace as the best website provider and recommend purchasing a domain through Squarespace for convenience. Users advise planning the site on paper before executing it in the system and recommend watching tutorials and experimenting with the program beforehand. Overall, users highly recommend using Squarespace for creating professional-looking websites with minimal effort.

Attribute Ratings

Reviews

(1-10 of 10)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
SquareSpace is being used by the marketing department of our Independent Research Group. They setup a marketing site to showcase our research team and the multiple projects that they are working on. We are keeping this site separate from our organization site as we want to create a unique identify for this smaller research group to gain traction for the multiple projects.
  • Easy to set up initially
  • Learning curve isn't steep to access the dashboard features
  • Decent Analytics to keep track of basic traffic data that helps in making decisions.
  • Needs more integrations from other web friendly platform tools.
  • Not innovating fast enough - I feel their updates aren't creative enough
  • Better Video & multimedia integration.
SquareSpace is suited for straight forward, more simplistic web pages. We set up the informational site for our small research group with 8 pages to showcase a few new projects with pictures, information and some multimedia files. However for a more complicated workflow and forms, we wouldn't choose SquareSpace as it doesn't have more integrations with our backend Azure systems. I wouldn't recommend it for large corporations with complicated workflows. Its more suited for smaller businesses.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I went through a trial to see if Squarespace would fit my business well for a website earlier this year. I wanted to tinker with the features and ease of creating the website and also see how well it would solve other SEO and tracking issues I've had over the years. While I did find it very easy to use, unfortunately, I found WordPress to work better for me overall and I went with WordPress.
  • Stupid simple to use. I know very creative people who cannot code and this is probably the easiest ever platform for them!
  • Pretty website templates and great functionality with showing off portfolios.
  • They've already figured out what are the problems that non-coding people have when creating websites and they've figured out a simple solution for all of it.
  • SEO doesn't seem to crawl as well on different search engines.
  • I wanted to hook up my API code to my squarespace site to see how it tracks visitors and I didn't have a way to do that.
  • Website loading time felt kind of average (3-5 seconds). I like to be around 1 second or less.
If you've started up a business and the idea of learning how to build a website and/or hiring a designer is just out of the question for you...this is your solution. You can easily have a beautiful website up and running in just a day or two using Squarespace and it isn't horrifically frustrating like other website templates or software can be. The only downside is that your SEO doesn't seemed to get picked up by crawlers as easily as other solutions and you cannot create your own code to add to Squarespace for other things you'd like to track. Other than that, this is a very easy platform to use and you can easily have a very professional and beautiful site up in just a day or two and your membership pays for all those other things that you don't want to look up that you need to purchase when buying a domain etc... It's a great solution for the non-tech business owner who just wants something up and running quickly.
Michael Chow | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
A client of mine purchased Squarespace as their website for their business. Even though a custom design website would have cost more, she elected to pursue Squarespace for the ease of drag and drop and the ideas of a future blog.

Except they found it more confusing. The learning curve wasn't confusing. They didn't have a comprehensive flair for good design, usage of typography and colors for the website. That's where I come in, and I designed a site using the Squarespace interface with ease. It's likely one of the most accessible third-party platforms I have used!
  • Blogging feature - easy to set up
  • A variety of templates and designs for the clients to from
  • Mobile apps
  • Couldn't see anything wrong. Almost makes me want to stop creating custom sites because of Squarespace!
Although there are templates and themes, if you are skilled in web development or web design, one could further customize the site. You can use your custom code to CSS whatever you need to do. One is not stuck to the template or theme.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is used to share media mostly - blog and vlog posts. There is also a page that links to your use as well as a standard contact option. Squarespace allows for easy dissemination of social media posts as well as a convenient way to share thoughts, ideas, and motivation.
  • It's easy to design a bold, colorful and eye-catching website.
  • There are multiple avenues for creation and maintenance - web and app.
  • The user interface is easy to understand and requires very little learning and/or trial and error.
  • The mobile app lacks certain customization and editing options are native in the web app.
  • It would be nice to log-in and automatically be routed to your domain, instead of having to select it.
  • While it's easy to use, certain tasks take multiple clicks - it would be nice if there as a "Favorites" option to quickly access the areas you use most.
Squarespace is well-suited for just about any online endeavor - be it a personal blog or vlog, a small- business store front, or a large scale website for a larger company. It's so simple to use a template to put something together - for a corporate campaign for example - that it's really a no-brainer.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is used by a handful of team members – I use it primarily to create websites for clients that do not have needs that require the building of a custom website. We offer website design as an add-on service in addition to our branding and identity design services; Squarespace makes it very easy to build out websites that match the identity's look and feel and also fulfill all the customer's requirements in a cost-effective way.
  • Very robust how-to and troubleshooting guides – if you're trying to do something specific, a quick google search will lead you to a writeup by Squarespace of exactly the issue you're trying to solve. Comparing this to competitors where you're more or less on your own, Squarespace makes you feel confident that you can make any change you'd want.
  • Well-designed template sites – you'd have to try very hard to create an ugly site when you've got such robust templates to work with. Plus design fundamentals like ample white space and color palettes are built in to the design process.
  • Lots of options – Squarespace has beautifully-designed add-ons that clients ask for (such as adding a dynamic map to their site which shows their shop's location). These options require no jury-rigging and dovetail with the design of the site.
  • Unbreakable web design – there is no way to break your site, unlike with competitors where you're trying to cobble together plug-ins to make your site function how you'd want it.
  • Being able to save versions of a particular site's design. While I like that any change you make is automatically saved, it'd be nice to be able to show clients multiple versions of a site/page design or be able to revert to a previous design later on.
  • The way that image galleries are handled can be a bit confusing. There's overlapping functionality between Gallery pages and image galleries inserted into a page, so I often find myself building out both to decide which works best.
  • It'd be nice to have a more professional way to share beta versions of websites with clients – sending them a link to an automatically generated URL (like triangle-sphere-9.squarespace.com) and having them log in as a guest is sometimes confusing. If there were a way to have that login screen say something customizable (like "Welcome to the future home of Website.com!") it'd be helpful.
Squarespace is great if you're updating a client's site that they've made themselves using less-than-optimal software. I've used it for lots of small businesses and sole proprietors that know that their site is out of date and doesn't serve their needs any longer, but are not sure where to look for an alternative. Squarespace allows me as a designer to set up a functional and beautiful site quickly for my clients.

If I'm dealing with an enterprise-level client that has more specific needs, Squarespace would not be my first choice since its customizability is limited (though well-suited for most small businesses).
Score 5 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace not for my own website, but for clients. I have had four clients over the past year that have chosen to use Squarespace for their website and they have hired me to help with various tasks, such as styling, third-party integrations, design review and more. Squarespace was being used by independent artists and small business owners.

Squarespace makes creating a simple website easy for people with no real web development experience. It offers a fairly clean interface featuring a visual builder WYSIWYG editor and the ability to drag and drop elements quickly.
  • Fairly simple to use visual builder for front-end website development
  • The cost is very low
  • The setup, from purchasing a domain and certifying with SSL through building pages is relatively simple for non-coders.
  • Restrictive when it comes to design. I tend not to recommend Squarespace to any organizations of more than one or two people because it is more or a temporary "fix" for not having a website, in my POV.
  • You never own your website, as it is stuck to Squarespace's proprietary platform.
  • Your website design will most likely look like everyone else's who uses the same Squarespace theme, as people who go this route tend to do very little customization.
  • There is still a learning curve, regardless of how easy people say it is for beginners.
Well-suited for:
  • temporary websites
  • photographers
  • hobby blogs
  • artists
Not well-suited for:
  • B2B businesses
  • Robust websites
  • Monetized blogs
  • Custom-designed websites
  • Anything with even a remote amount of back end functionality
  • Anyone who needs to establish significant business credibility to get clients or make sales
Emily Muhoberac | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Squarespace to support our company website. I also personally use Squarespace to support multiple websites for side projects.

Our marketing team uses the platform most consistently internally. We had formerly built our site on WordPress, which proved to be too difficult to update and maintain. We switched to Squarespace and haven't regretted it for a second. The website builder is intuitive, but also has advanced customization so our design team is happy and our marketing team can manage it.
  • Intuitive User Interface: Literally anyone can create a website on Squarespace, from the experienced designer to the absolute novice.
  • Customization: While Squarespace manages to be extremely user-friendly, it doesn't do so at the sacrifice of customization. You can still add custom coding if you need to, but it doesn't require coding experience to make a well-designed site.
  • Functionality without hundreds of plugins: Many Squarespace competitors offer expanded functionality through plugins, which can be difficult to work with as they are third party functions that vary in quality. Squarespace has done a great job of adding features to their platform, so plugins are less necessary. They offer many integrations to major services (like Typeform and Stripe), but the experience is much better than sifting through hundreds of plugins.
  • I could see an experienced designer being frustrated by the limitations of Squarespace compared to an open platform like WordPress.
  • Sometimes it's difficult to make quick edits in the website builder because you don't know where the functionality resides. For example, you can make some edits to your nav bar by clicking on the nav bar, but you can make others by going through a series of menus. This is easily resolved by watching the tutorials, but can be frustrating for new users.
Squarespace is best suited for:
- Solopreneurs that need a pretty website fast
- Side projects
- Basic E-Commerce websites
- Anyone who needs to create a one page website quickly
- Marketing teams that lack technical skill, but are required to support the company website internally

Squarespace is least suited for:
- Companies with full design or technical teams that won't benefit from the additional structure Squarespace provides
Chris Tuley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Squarespace to manage, maintain, and deploy my personal photography/videography website. It is a wonderful all-in-one solution of domain management, hosting, and deployment. Squarespace is beautifully designed, completely secure, and such a delight to use. I was able to dive in and get started immediately on my site. There was virtually no learning curve. Their support is also top tier.
  • Ease of use
  • Beautifully designed on the front and back end
  • Secure
  • Can be cost prohibitive for some small businesses
I think Squarespace is a great option for everything from a small business to a large e-commerce website. It has so much built in and is highly customizable for your organization. The only scenario I don't see Squarespace being a good fit is for a large corporate website that has hundreds of subdomains or pages.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used SquareSpace at my previous job as our web solution for a small tech startup. Today, I use it for my band's website. It's a great solution for smaller organizations with limited time to futz with customization options to get a beautiful, mobile-friendly site up and running, fast.
  • Easy to adjust CSS with a drag & drop interface.
  • Healthy number of plugins that are ready to go as soon as you dive in - little to no configuration needed.
  • Easy, drag & drop page layouts.
  • Excellent security and uptime.
  • There's a bit of a learning curve for how to get around the software and figure out where to find certain things.
  • Sometimes the left nav disappears and I have no idea why.
  • I've managed to break the top-level nav and couldn't figure out why or how to fix it.
SquareSpace is ideal for small businesses. Probably not good for a site with more than a couple dozen pages to manage.
Brendon Brown | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Squarespace is a DIY WYSIWYG website creation tool. Small business owners can tackle the moderate learning curve and be well on their way to a modest website in a matter of hours. It's very simple to choose a theme, input content and go live online, and of course, it's quite cost-effective. While I tend to refer my clients to better tools, Squarespace is the fallback for budget-wary customers and startups who just want to go live with their brand and message.
  • Down to earth setup and content management.
  • Affordable.
  • Easy updates.
  • Squarespace is by design limited in flexibility.
  • There is a modest learning curve, but nothing you can't tackle.
Use Squarespace for a quick and simple website when you don't know or want to learn basic coding and hosting concepts.
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