TrustRadius Insights
SurveyMonkey Enterprise helps users to quickly and easily gather feedback, opinions, and data on a massive scale. Its UIs are …
Overview
What is SurveyMonkey Enterprise?
SurveyMonkey Enterprise is an enterprise feedback management solution, designed to make feedback part of everyday business intelligence. It is used to:Manage and track user activity - Set up and manage organizational policies through a centralized admin dashboard, global features settings,…
Recent Reviews
Leaving a review helps other professionals like you evaluate Enterprise Feedback Management Software
Be the first one in your network to review SurveyMonkey Enterprise, and make your voice heard!
Get StartedPricing
N/A
Unavailable
What is SurveyMonkey Enterprise?
SurveyMonkey Enterprise is an enterprise feedback management solution, designed to make feedback part of everyday business intelligence. It is used to: Manage and track user activity - Set up and manage organizational policies through a…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is SurveySparrow?
SurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.
What is Jotform?
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more…
Product Details
- About
- Integrations
- Tech Details
What is SurveyMonkey Enterprise?
SurveyMonkey Enterprise is an enterprise feedback management solution, designed to make feedback part of everyday business intelligence. It is used to:
- Manage and track user activity - Set up and manage organizational policies through a centralized admin dashboard, global features settings, and audit logs.
- Onboard and migrate users at scale - Automate the process to ensure new and existing users can seamlessly join a centralized SurveyMonkey account.
- Secure confidential survey data - Take advantage of single sign-on, data encryption, and compliance features.
SurveyMonkey Enterprise Integrations
SurveyMonkey Enterprise Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
SurveyMonkey Enterprise helps users to quickly and easily gather feedback, opinions, and data on a massive scale. Its UIs are customer-facing, which allows users to create and send surveys or polls to customers, students, and patients quickly. Users have used this software for both internal and external surveys as well as for registrations and campaign management.
The program generates detailed results that make it easy for users to interpret the data gathered, such as respondents per category or individual category scores. Organizations can use these detailed results towards practical solutions; for example, creating learning opportunities for students or streamlining communication between patients and decision-makers in their department. SurveyMonkey Enterprise has opened doors that users otherwise did not know existed. While some users may find the tool complex with limited options to manage all sorts of customer feedback programs, they still find it an overall excellent platform for their surveys. Furthermore, SurveyMonkey Enterprise is multifunctional and easy to use, making it convenient for academic purposes such as collecting data for report writing.
Intuitive: Reviewers appreciated the intuitive nature of SurveyMonkey, with many stating that it made the software easy to set up and use efficiently. The user-friendly interface enabled even novice survey creators to create personalized surveys quickly and effectively.
Efficient Data Collection: A significant number of users praised the clean and efficient way that SurveyMonkey collects large-scale data. It was particularly useful for emailing surveys to large email lists and tracking stats in real-time, reducing the time needed to compose questions.
Versatile Features: Users appreciated the vast amount of features offered by SurveyMonkey, which ranged from using checkboxes to putting in short-answer questions. This versatility made it a perfect tool for post-event feedback, class projects, and more. Many reviewers liked how they could combine both fixed and open-ended questions according to their preferences, reducing question composition time.
Expensive Pricing: Some users have reported that the pricing of SurveyMonkey Enterprise is high, and it can get out of budget and grants. Many features are locked behind subscriptions that cost at least $25/month, making it challenging for small businesses to afford.
Unintuitive Interface: Several reviewers found the user interface of SurveyMonkey Enterprise not very intuitive, making it difficult to navigate. The software's steep learning curve takes a while to get used to the interface, which can be frustrating for new users.
Limited Free Plan: Some users felt that the free plan offered by SurveyMonkey Enterprise was limited and could not handle proper surveys with large sample sizes. Users need to sign up for subscription plans as an alternative, unlike competitors such as Google or MS Forms.