TrustRadius Insights
WotNot has been invaluable in solving a range of business problems for users. For small and medium-sized businesses, the platform is a …
Starting at $0 per month
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What is WotNot?
WotNot automates customer interactions at scale with chatbots to help users solve business challenges like getting more leads, booking more appointments, and scaling customer support with chatbots. Customers use WotNot to provide a personalized customer experience to their current or…
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Get StartedPricing
Free
$0
Cloud
per month
Startup
$99
Cloud
per month
Business
$499
Cloud
per month
Entry-level set up fee?
- $99 per monthOptional
For the latest information on pricing, visithttps://wotnot.io/pricing/?utm_medium=r…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
WotNot Chatbot Analytics Demo - No Code Chatbot Platform
YouTube
WotNot - Chatbot Development Platform
YouTube
WotNot Product Tour - No Code Chatbot and Live Chat Platform
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is WotNot?
WotNot automates customer interactions at scale with chatbots to help users solve business challenges like getting more leads, booking more appointments, and scaling customer support with chatbots.
Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. The vendor boasts 3000+ businesses across the world as users of WotNot for their customer interactions.
WotNot Features
- Supported: Unlimited Conversations
- Supported: No-code Bot Builder
- Supported: Unlimited Data Storage
- Supported: Unlimited Users
- Supported: Personalize Appearance
- Supported: Human Handover
- Supported: Omni-channel
- Supported: Multi-lingual
- Supported: Analytics Dashboard
- Supported: Live Chat
- Supported: FAQ Builder
- Supported: Personalization
- Supported: Reports & Notifications
- Supported: Channels & Integrations
WotNot Screenshots
WotNot Video
WotNot Integrations
WotNot Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Globally |
| Supported Languages | Multi-Lingual |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
WotNot has been invaluable in solving a range of business problems for users. For small and medium-sized businesses, the platform is a cost-effective solution for creating enterprise-standard engagement platforms. Users can easily build bots without any coding expertise to automate routine engagements with customers via social media channels. This has led to decreased man-hours spent on replying to emails and private messages, freeing up staff to focus on other critical tasks.
Additionally, WotNot solves the issue of not taking and relaying customer information correctly. This helps prevent the loss of leads. Users have also designed innovative marketing campaigns with the platform, improving the customer experience of first-time visitors by providing answers to their common doubts. The intuitive interface enables users to create powerful bots in a matter of minutes, making managing chatbots more manageable with increased efficiency. With WotNot, businesses can streamline their helpdesk requests, implement conversational assistance for website visitors, engage leads generated from social media channels, and much more.
User-Friendly Interface: Reviewers have praised WotNot for its user-friendly interface, which is easy to navigate and use. Many users have commented on the clean design of the product, allowing them to set up and build chatbots quickly with minimal confusion.
Integrations: WotNot offers a wide range of integrations, making it easy for users to connect with other tools and platforms. Several reviewers have appreciated how seamlessly they were able to integrate the product with various third-party services via their universal connector.
No-Coding Required: The no-coding utility of WotNot has been well-received by users who appreciate being able to build chatbots without needing programming skills. Many reviewers also liked the visual approach taken by WotNot's bot builder, which allows them to create complex conversation flows using an intuitive drag-and-drop system.
High Pricing: Several users have expressed that the pricing of WotNot is higher compared to other chatbot companies. They feel that they can get similar features at a lower cost from competitors.
Lack of native integrations: Some reviewers have highlighted the lack of native integrations with multiple platforms as a limitation in WotNot's capabilities. This has caused inconvenience for some users who require such integrations.
Need for better reporting and analytics: Many users have pointed out the need for better reporting and analytics in WotNot. According to them, the current reporting system lacks depth and detail, making it difficult to analyze user data effectively.
Users commonly recommend the following regarding WotNot:
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Give WotNot a try: Users suggest giving WotNot a try, particularly for businesses starting out and looking to convert more leads and gain more customers. They believe that WotNot is a good product with technology suitable for the current market scenario.
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Start with a free trial: Many users advise considering individual needs before deciding between a paid subscription or the free plan. They recommend starting with the free trial of WotNot and then upgrading to a paid plan if it fulfills all requirements. This allows users to evaluate the product's capabilities and determine if it aligns with their business goals.
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Suitable for chatbot marketing: Users highlight that WotNot is one of the best no-code chatbot tools available. They recommend trying WotNot specifically for chatbot marketing purposes, as it offers a simple chatbot service at no cost for the beginner package. This makes it particularly suitable for small businesses looking to leverage chatbots in their marketing efforts.
Overall, users highly recommend trying WotNot, starting with a free trial, and considering its potential for chatbot marketing.