Positive vibes with WFN
February 24, 2020

Positive vibes with WFN

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP Workforce Now is being used across our organization for Human Resources and Payroll. It helps us maintain our employee information as an HRIS, track time through time and attendance, and also process payroll for our employees. It makes things very efficient since all the information is in one place and thus makes things very easy to manage and process actions.

Pros

  • Time & Attendance - Makes it easy with biometric timeclocks and computer clocking to capture time for our hourly workforce.
  • Allows for time-off policy management - Set-up is easy and also helps with holiday tracking and pay.

Cons

  • Could improve in the area of delegation for timekeeping to managers.
  • The area of benefits could use improvement on how it ties to payroll and voluntary plans are managed.
  • Positive ROI on time savings for the team due to the efficient management of workforce data.
  • Positive ROI on recruitment when using the recruitment module to track applicants and statuses.
The product is scalable to the needs of the business with complete customization if planned in advance and not rushed to implement. You can start with the modules you need then add the others you want seamlessly to make things more robust as needed.
  • Carrier connections with TPA for benefits
  • Connections for external ATS
The integrations were quite complex but done correctly with ample time and a strong project plan, all of them went very well and the data transfer has been seamless.
I think that Workforce Now is more robust and inclusive to make things very efficient on one platform with different modules.
Time & Attendance in combination with payroll works very well. It may not work well for smaller employers as it can be seen as tedious or too robust but it definitely encompasses all you need in one place to manage a workforce.

ADP Workforce Now Feature Ratings

8.4
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
8
9.2
Pay calculation
10
Support for external payroll vendors
7
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
9.0
Approval workflow
10
Balance details
8
Annual carry-forward and encashment
9
9.5
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
8
Asset Management ()
Not Rated
6.0
Report builder
6
Pre-built reports
6
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
7
Multiple review frequency
7
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
7.0
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
7
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10

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