Box

Box

Customer Verified
Top Rated
About TrustRadius ScoringScore 8.4 out of 100
Top Rated
Box

Overview

Recent Reviews

Pricey

1 out of 10
March 02, 2022
axaxaxaxaxax Our app integrations let you open, edit, and save files without leaving Box, so your teams can get their best work done. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features

File sync, storage & archiving (31)

9.4
94%

Content search & retrieval (30)

9.2
92%

Security, risk management & information governance (31)

9.2
92%

Mobile support (31)

9.2
92%

Reviewer Pros & Cons

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Ehud Lehavi | TrustRadius Reviewer
Ehud Lehavi
Quality Assurance Associate
Precision NanoSystems Inc. (Biotechnology, 51-200 employees)
Ashish Sharma | TrustRadius Reviewer
Ashish Sharma
Team Lead, Reviews GPI, Global Product Management
cvent (Events Services, 51-200 employees)

Video Reviews

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Pricing

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Starter

$60.00

Cloud
per year per user (minimum of 3 users)

Business

$180.00

Cloud
per year per user (minimum of 3 users)

Business Plus

$300.00

Cloud
per year per user (minimum of 3 users)

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.box.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $7 per month per user (minimum of 3 users)

Features Scorecard

Enterprise Content Management

8.9
89%

Product Details

What is Box?

Box provides businesses with the Content Cloud — a single, secure platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. Box aims to help people work securely from anywhere, and integrates with business tech stacks across 1,500+ best-of-breed apps. According to the vendor, Box is used by 100K+ of the world’s leading organizations, including AstraZeneca, JLL, and Nationwide. Founded in 2005, Box is headquartered in Redwood City, CA, with offices across the United States, Canada, Europe, and Asia Pacific.

Box Features

Enterprise Content Management Features

  • Supported: Content capture & imaging
  • Supported: File sync, storage & archiving
  • Supported: Document management
  • Supported: Records management
  • Supported: Content search & retrieval
  • Supported: Enterprise content collaboration
  • Supported: Content publishing & creation
  • Supported: Security, risk management & information governance
  • Supported: Contract lifecycle management
  • Supported: Automated workflows
  • Supported: Artificial intelligence
  • Supported: Mobile support
  • Supported: Integration

Additional Features

  • Supported: Secure e-signatures
  • Supported: Unlimited e-signatures

Box Screenshots

In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention.Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks.Integrate your tech stack across 1,500+ best-of-breed apps.Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.Create workflows in minutes, so you spend more time on what matters most.

Box Videos

Learn how Box simplifies the way you work
Watch Box tips and tricks for working remotely

Box Downloadables

Box Integrations

Box Competitors

Box Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll
Supported LanguagesBengali (India), Chinese (Traditional), Chinese (Simplified), Danish, Dutch, English (US), English (UK), English (Australia), English (Canada), Finnish, French (France), French (Canada), German (Germany), Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish (Latin America), Spanish (Spain), Swedish, Turkish

Comparisons

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Frequently Asked Questions

What is Box?

Box is an online cloud content management solution that caters to individual users as well as businesses.

How much does Box cost?

Box starts at $7.

What is Box's best feature?

Reviewers rate File sync, storage & archiving and Integration highest, with a score of 9.4.

Who uses Box?

The most common users of Box are from Enterprises (1,001+ employees) and the Computer Software industry.

Reviews and Ratings

 (672)

Ratings

Likelihood to Renew (12)

8.0
80%

Usability (18)

9.0
90%

Availability (10)

10.0
100%

Performance (24)

9.1
91%

Support Rating (57)

8.4
84%

In-Person Training (1)

10.0
100%

Online Training (3)

10.0
100%

Implementation Rating (12)

10.0
100%

Product Scalability (1)

10.0
100%

Reviews

(1-12 of 12)
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March 06, 2019

The best file storing and sharing platform ever.

Verified User
Manager in Engineering
Textiles Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

Performance

9
The performance of Box is so good in terms of file handling. File opening and reading is super fast compared to some of the other platforms available. It is smooth as browsing the locally stored data in a computer. And the other best thing is, Box does not slow other processes down while running in the background.
February 13, 2019

Good Product in Need of a Better Sales Team

Jeffrey Mesch | TrustRadius Reviewer
Jeffrey Mesch
IT Manager
Sacred Heart Major Seminary (Higher Education, 51-200 employees)
Score 3 out of 10
Vetted Review
Verified User
Review Source

Performance

7
Box's performance both in its apps and in its web interface has been inconsistent. I would give it a higher rating if it were consistent and stayed consistent over a long period of time. The interface is getting older and is in need of a significant update.
February 07, 2019

Box - a seamless way to store your files on the cloud

Tyler Grudowski | TrustRadius Reviewer
Tyler Grudowski
Product Development Engineer
NoMo Diagnostics (Medical Devices, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Performance

9
It's performance is great. Everything loads as soon as you open a page. The same goes for the local file application, if is just like going through folders on a native "My Computer" or "Finder" folder. The integration into other softwares is also fantastic, as Box keeps them all running smoothly and quickly.
February 06, 2019

Box, a great alternative

burt smith | TrustRadius Reviewer
burt smith
Graphic Design Specialist
Trans Air Express Pvt. Ltd. (Internet, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Performance

9
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly.
The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience.
February 02, 2019

Great Internal File Storage and External File Delivery Platform

Jonah Dempcy | TrustRadius Reviewer
Jonah Dempcy
Web & Mobile Developer
Bluefire Productions (Computer Software, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Review Source

Performance

8
Box is fast, but it's not as fast as it could be. There are times when I wish it didn't have so many features and just let me get to the file I want quickly, and click once to generate a link to share the file and paste it to my clipboard. Instead, it takes maybe 20 or 30 seconds for something that I wish took only 5 or 10 seconds. Overall, it is a snappy interface, though, so I can't complain too much.
February 01, 2019

Great File Transfer Portal for Large Data Transfers

Eric Thorsteinson | TrustRadius Reviewer
Eric Thorsteinson
Senior Quality Review Specialist
Agent Pipeline, Inc. (Insurance, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Performance

9
They have met our expectations and even exceeded them in some ways. We are very happy with our choice to start using Box and will continue to use it going forward. It's helped us become more efficient and compliant in our business! This has helped our call centers as well become more effective and compliant as well.
December 18, 2012

Reliable and easy-to-use.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

Performance

8
We sometimes experience delays; of course, those are probably "Internet" problems rather than Box. One thing Box could do to be more helpful is to provide data on the status and speed of file synchronization.