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Security, risk management & information governance (31)
9.2
92%
Contract lifecycle management (9)
7.9
79%
Automated workflows (24)
9.0
90%
Artificial intelligence (13)
7.5
75%
Mobile support (31)
9.2
92%
Integration (30)
9.4
94%
Product Details
What is Box?
Box provides businesses with the Content Cloud — a single, secure platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. Box aims to help people work securely from anywhere, and integrates with business tech stacks across 1,500+ best-of-breed apps. According to the vendor, Box is used by 100K+ of the world’s leading organizations, including AstraZeneca, JLL, and Nationwide. Founded in 2005, Box is headquartered in Redwood City, CA, with offices across the United States, Canada, Europe, and Asia Pacific.
Box Features
Enterprise Content Management Features
Supported: Content capture & imaging
Supported: File sync, storage & archiving
Supported: Document management
Supported: Records management
Supported: Content search & retrieval
Supported: Enterprise content collaboration
Supported: Content publishing & creation
Supported: Security, risk management & information governance
Bengali (India), Chinese (Traditional), Chinese (Simplified), Danish, Dutch, English (US), English (UK), English (Australia), English (Canada), Finnish, French (France), French (Canada), German (Germany), Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish (Latin America), Spanish (Spain), Swedish, Turkish
The performance of Box is so good in terms of file handling. File opening and reading is super fast compared to some of the other platforms available. It is smooth as browsing the locally stored data in a computer. And the other best thing is, Box does not slow other processes down while running in the background.
Box's performance both in its apps and in its web interface has been inconsistent. I would give it a higher rating if it were consistent and stayed consistent over a long period of time. The interface is getting older and is in need of a significant update.
It's performance is great. Everything loads as soon as you open a page. The same goes for the local file application, if is just like going through folders on a native "My Computer" or "Finder" folder. The integration into other softwares is also fantastic, as Box keeps them all running smoothly and quickly.
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience.
Box is fast, but it's not as fast as it could be. There are times when I wish it didn't have so many features and just let me get to the file I want quickly, and click once to generate a link to share the file and paste it to my clipboard. Instead, it takes maybe 20 or 30 seconds for something that I wish took only 5 or 10 seconds. Overall, it is a snappy interface, though, so I can't complain too much.
They have met our expectations and even exceeded them in some ways. We are very happy with our choice to start using Box and will continue to use it going forward. It's helped us become more efficient and compliant in our business! This has helped our call centers as well become more effective and compliant as well.
We sometimes experience delays; of course, those are probably "Internet" problems rather than Box. One thing Box could do to be more helpful is to provide data on the status and speed of file synchronization.