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Box Reviews

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486 Ratings
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Score 8.4 out of 100
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Reviews (1-12 of 12)

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February 07, 2019

Box - a seamless way to store your files on the cloud

Tyler Grudowski | TrustRadius Reviewer
Tyler Grudowski
Score 9 out of 10
Vetted Review
Verified User
Review Source

Performance

9
It's performance is great. Everything loads as soon as you open a page. The same goes for the local file application, if is just like going through folders on a native "My Computer" or "Finder" folder. The integration into other softwares is also fantastic, as Box keeps them all running smoothly and quickly.
Read Tyler Grudowski's full review
February 05, 2019

Box, a great alternative

burt smith | TrustRadius Reviewer
burt smith
Score 9 out of 10
Vetted Review
Verified User
Review Source

Performance

9
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly.
The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience.
Read burt smith's full review
February 01, 2019

Great Internal File Storage and External File Delivery Platform

Jonah Dempcy | TrustRadius Reviewer
Jonah Dempcy
Score 8 out of 10
Vetted Review
Verified User
Review Source

Performance

8
Box is fast, but it's not as fast as it could be. There are times when I wish it didn't have so many features and just let me get to the file I want quickly, and click once to generate a link to share the file and paste it to my clipboard. Instead, it takes maybe 20 or 30 seconds for something that I wish took only 5 or 10 seconds. Overall, it is a snappy interface, though, so I can't complain too much.
Read Jonah Dempcy's full review
February 01, 2019

Great File Transfer Portal for Large Data Transfers

Eric Thorsteinson | TrustRadius Reviewer
Eric Thorsteinson
Score 9 out of 10
Vetted Review
Verified User
Review Source

Performance

9
They have met our expectations and even exceeded them in some ways. We are very happy with our choice to start using Box and will continue to use it going forward. It's helped us become more efficient and compliant in our business! This has helped our call centers as well become more effective and compliant as well.
Read Eric Thorsteinson's full review
February 13, 2019

Good Product in Need of a Better Sales Team

Jeffrey Mesch | TrustRadius Reviewer
Jeffrey Mesch
Score 3 out of 10
Vetted Review
Verified User
Review Source

Performance

7
Box's performance both in its apps and in its web interface has been inconsistent. I would give it a higher rating if it were consistent and stayed consistent over a long period of time. The interface is getting older and is in need of a significant update.
Read Jeffrey Mesch's full review
March 06, 2019

The best file storing and sharing platform ever.

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

Performance

9
The performance of Box is so good in terms of file handling. File opening and reading is super fast compared to some of the other platforms available. It is smooth as browsing the locally stored data in a computer. And the other best thing is, Box does not slow other processes down while running in the background.
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April 18, 2016

Box.net is great!

Anonymous | TrustRadius Reviewer
Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

Performance

10
It works great and as fast as your Internet connection will work.
Read this authenticated review
December 18, 2012

Reliable and easy-to-use.

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

Performance

8
We sometimes experience delays; of course, those are probably "Internet" problems rather than Box. One thing Box could do to be more helpful is to provide data on the status and speed of file synchronization.
Read this authenticated review

Box Scorecard Summary

Likelihood to Recommend (486)
8.4
Likelihood to Renew (12)
8.0
Usability (18)
9.1
Availability (10)
10.0
Performance (24)
9.0
Support Rating (61)
8.1
In-Person Training (1)
10.0
Online Training (3)
10.0
Implementation Rating (12)
10.0
Product Scalability (1)
10.0

Feature Scorecard Summary

File Sharing & Management
8.6
Versioning (54)
8.5
Video files (57)
8.7
Audio files (51)
8.9
Document collaboration (63)
8.4
Access control (68)
9.1
File search (68)
8.3
Device sync (65)
8.7
Cloud Storage Security & Administration
8.8
User and role management (62)
8.7
File organization (69)
9.0
Device management (51)
8.8
Cloud Storage Platform
8.8
Performance (69)
9.0
Reliability (69)
8.9
Storage Reports (42)
8.4

What is Box?

Boasting 100,000 customers and 69% of the Fortune 500, Box is a single content platform to sync and store files, and power critical business processes across the enterprise. With Box, users can work from anywhere, with teams inside the organization or with customers, partners, and vendors. Box allows users to collaborate in any app (like Slack, Zoom, DocuSign, Teams, Office 365, G Suite, etc), on any device, all with frictionless security. It offers built-in DLP (e.g. data loss prevention), threat detection, and device security, to ensure sensitive information never ends up in the wrong hands - regardless of application or the device its accessed on.
Categories:  Collaboration,  Enterprise Content Management,  File Sharing,  Cloud Storage

Box Features

Has featureBox simplifies how you work across the extended enterprise by making internal and external collaboration easy and secure with note taking, shared links, commenting, tasks, annotations, and more—all accessible seamlessly across desktop, web, and mobile.
Has featureBox Relay is an intuitive and powerful no-code workflow engine built natively on Box that helps users automate content-centric business processes and related internal/external collaboration, without relying on IT.
Has featureWith the security capabilities of Box, you can protect your most valuable content with data leakage prevention capabilities like automated classification and security policies, as well as automated threat and malware detection.
Has featureWith built-in compliance, Box enables you to manage both regulated and non-regulated content with retention policies and legal holds across a single platform validated for HIPAA, FINRA, GxP, PCI DSS and many more.
Has featureBox is integrated with over 1,500 apps so that you can unify content across all your apps into one single platform. You can also extend the power of Box by automating how content is organized and collaborated on across your apps with Box APIs.

Box Screenshots

Box Videos (2)

Box Downloadables

Box Integrations

Google Workspace (formerly G Suite), Microsoft Teams, Slack, Zoom, Workplace by Facebook, DocuSign, Apple iWork, Microsoft Office, Cisco Webex, Atlassian, Adobe Document Cloud, Salesforce, ServiceNow, Oracle, SAP, Okta

Box Competitors

Citrix ShareFile, Dropbox, Egnyte, Google Drive, Acellion, Axway Syncplicity, Microsoft OneDrive, Microsoft SharePoint

Box Pricing

Starting Price: $7

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
Starter$7.00per month
Business Plus$35.00per month
Business$20.00per month
Enterprise$47.00per month

Box is available as an annual subscription. Many customers opt for either our Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.

Box Support Options

 Free VersionPaid Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Box Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:All
Supported Languages: Bengali (India), Chinese (Traditional), Chinese (Simplified), Danish, Dutch, English (US), English (UK), English (Australia), English (Canada), Finnish, French (France), French (Canada), German (Germany), Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish (Latin America), Spanish (Spain), Swedish, Turkish

Frequently Asked Questions

What is Box?

Box is an online file-sharing, storage and collaboration service provider that caters to individual users as well as businesses.

How much does Box cost?

Box starts at $7.

What is Box's best feature?

Reviewers rate Access control highest, with a score of 9.1.

Who uses Box?

The most common users of Box are from Mid-size Companies and the Computer Software industry.