The best Project and Task management tool available
December 20, 2019

The best Project and Task management tool available

Manan Vora | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use ClickUp across all our teams and divisions. We even have our clients and their teams on to track the progress of the work we do for them along with some sub-contractors we use for specific jobs.
ClickUp lets us create separate spaces and create privacy settings to ensure views and users don't get mixed up.
  • Flexibility of views, since different people work in different ways.
  • Customisability - The custom tags, numeric value tags etc you can add is a great way to further customise all our long-term to short-term tasks.
  • Their Documents (Pages) functionality is pretty basic and simple things like spell check could make it into a powerhouse.
  • Their mobile app is very slow and can be slow on syncing data as well.
  • Our time spent on tracking tasks and managing employees has practically stopped.
  • Internal and client meetings are much quicker with task turnaround time being super low.
We migrated from the free plan on Asana to the free plan on ClickUp and it was a no-brainer. We'd shifted just when ClickUp had launched, and the free plan was much better than Asana's paid plan. Between their views, team collaboration options and task/List/Project/Space creation, we found ourselves much better organised with ClickUp.
We have only ever had 3 communications with them:
1. A question about an error we made on the system.
2. A suggestion on some feature improvements.
3. A request to extend our trial on the paid plan.

All 3 of our requests were handled promptly and we were more than satisfied with the outcome!

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

Any situation/team where you need to monitor progress - ClickUp will be the best solution. Right from tracking our long-term goals to our Sales pipeline, meeting notes, tracking money transactions, project management to the smallest of tasks, everything is great with ClickUp. I don't think there is any scenario where ClickUp won't be the best choice.

ClickUp Feature Ratings

Task Management
10
Gantt Charts
9
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
8
Timesheet Tracking
10