The software you always dreamed to build yourself
July 13, 2022

The software you always dreamed to build yourself

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

Simply the all-in-one platform to manage the whole software production, marketing, and customer management.

Pros

  • Great flexibility on workflows creation
  • Team love to use it
  • Easily extensible
  • Nice responsive UI

Cons

  • Email inbox management
  • Support/Helpdesks Project handling
  • Search & indexing
  • 10x team adoption rate.
  • 10x customisation effort compared to Jira or any Atlassians.
  • At least 1h saved per day.
The team doesn’t have excuses for not being able to find documentation or post status updates on tasks, is very easy and pleasant.
The whole pieces of data, files, comments, and iterations can now be in the same place without the need for additional licenses, their offering is covering most business needs.
ClickUp is just better because they have simplified not only the customer or employee-facing side but they crafted an easy environment for the admin to edit the workflow and the data points of the projects in the meantime that you are working within them.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp can be used really for any kind of project given the great flexibility in creating custom fields and custom workflow. Cost-benefits ratio is way over all other competitors. As there are still missing features for handling inbound emails and tickets public follow-ups are currently not suggested for helpdesk projects but I am sure they will arrive there soon, the team is great.

ClickUp Feature Ratings

Task Management
10
Resource Management
9
Gantt Charts
10
Scheduling
10
Workflow Automation
9
Team Collaboration
10
Support for Agile Methodology
9
Support for Waterfall Methodology
10
Document Management
10
Email integration
6
Mobile Access
10
Timesheet Tracking
8
Project & financial reporting
8

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