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DocuSign Saves Our Company Time, Money, and Energy with Easy Document Sharing
October 19, 2019

DocuSign Saves Our Company Time, Money, and Energy with Easy Document Sharing

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

DocuSign Professional

Overall Satisfaction with DocuSign

My company uses DocuSign primarily for expedient new hire paperwork filing. We hire a lot of new employees for various events that we run, and Docusign allows us to be able to send paperwork to a new employee's email for them to fill out quickly and easily. It also allows us to do away with scanning and printing physical paper, which also saves us a lot of time (and money on ink!). Most of our employees do not come into our office to fill out paperwork, so DocuSign lets us send it to those remote workers without ever interacting physically. Our department is responsible for all employee hiring, but other departments use Docusign for contracts and other waivers needing to be signed. We have also used Docusign to get our employees to sign agreements or other documents that we have created internally. It's great to have all our paperwork in one place and to see the status of paperwork that has or has not been signed, so we are able to follow up with people who are still needing complete paperwork.
  • It allows us to send and receive paperwork quickly and easily.
  • The system detects fields in various forms of paperwork so that you do not have to create an entirely new sheet for an employee to fill out.
  • You are able to keep track of employee documents in a safe and secure location.
  • You can create your own documents and customize them for signatures quickly and easily.
  • You can keep templates of documents ready to go to send to employees whenever needed.
  • Sometimes the system glitches in terms of the corrections we make on our end and what the employee sees on their end.
  • A customer service online chat assistance option would be nice.
  • It would be nice if DocuSign provided the basic forms -- W4s, I9s, etc. that were made available and updated whenever needed.
  • I really wish that there was an option to send documents to a number of employees in bulk. Maybe there is a way to do this, but I haven't found it yet.
  • It has allowed us to save money on ink, paper, and postage.
  • It has saved us time by not needing to go onsite to meet employees to fill out paperwork.
  • It has given us the freedom to send any kind of document we want to employees at any time within minutes.
There aren't any other services out there (that we know of) that give you the option to store documents and send them out to employees with fields to fill them out. The only other options we know would be to email a document for someone to print out (or share it through Dropbox, Google Drive, or our scheduling app (When I Work) that they would then fill out by hand, scan, and email back to us. DocuSign is infinitely more efficient in this area and just makes more sense than any other way of doing this process.
It's really a fantastic service, and I can't think of any reason why I wouldn't recommend it to someone. Aside from occasional glitches and the time it can take at first to figure out how to customize a document, it's a really smooth and easy process to use this service and my company uses it frequently. For all the ways it has saved us time and money in our employee onboarding process, there is no better service to fill this type of need in our business than DocuSign.

Do you think DocuSign delivers good value for the price?

Yes

Are you happy with DocuSign's feature set?

Yes

Did DocuSign live up to sales and marketing promises?

Yes

Did implementation of DocuSign go as expected?

Yes

Would you buy DocuSign again?

Yes

DocuSign is best suited for situations where an employer needs to have a number of remote employees fill out paperwork without meeting in person or mailing/faxing paperwork. It's also helpful when you have a lot of people who need to fill out paperwork quickly, because the employee can fill out their documents on their phone, laptop, or tablet and send it back in minutes without any hassle. Even non-tech-savvy employees have had no issues filling out these documents, and it makes it easy on our end -- especially when we have a lot of employees to get paperwork from -- to keep track of who all has or hasn't filled out their paperwork. It's a very efficient system!