HubSpot Review
Updated February 15, 2016
HubSpot Review
Score 9 out of 10
Vetted Review
Verified User
Software Version
Basic
Overall Satisfaction with HubSpot
HubSpot is currently being used to host our website. We are using it across the organisation to complete a variety of tasks such as social media, sending out emails to customers, and blog posts. We also use HubSpot to monitor potential customers and what they are they downloading and viewing on our website.
- Reports
- Social Media Management
- Easy to use and design pages
- Easy to send out emails to contacts in the database
- Easy out of the box table formatting
- Increased web traffic
- Increased social media activity
We haven't used another product. However we selected hubspot due to the easy to use feature and the customer support/knowledge option. Hubspot web pages/webistes portray a professional image image for our company.
Less than 10,000
HubSpot Marketing Hub Feature Ratings
Using HubSpot
2 - Sales and Marketing - mainly using the leads generated from the CTA on our website to enable a call up/follow up and monitor there actions on our website.
Also to see who has been visiting our website and which pages they have been looking at. This helps us develop areas on our website and to establish which are the most popular
Also to see who has been visiting our website and which pages they have been looking at. This helps us develop areas on our website and to establish which are the most popular
1 - marketing department - Hubspot design make it very easy to allow anyone with any experaince the option to learn and progress. However I feel that you need to have a understanding of how core programs work and the basic knowledge of how websites work such as the cta, landing page, follow up emails etc. However Hubspot support is fantastic and it allows people to develop and help with any issues
- promotion
- event advertising
- product advertising
- contact lists
- blogs/social media in built on the dashboard
- website visitors
- more focus on the reports/statistics
Evaluating HubSpot and Competitors
- Price
- Product Features
- Product Usability
- Positive Sales Experience with the Vendor
- Third-party Reviews
The product needed to be user friendly and help us develop our website and look modern. It also needed to have the functions of being able to track who has been on our website with the option of creating them as a contact and following there movements on our website. Also being able to merge our wordpress blog into hubspot
HubSpot Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No - The standard support that hubspot provide is excellent and is perfect for our needs at present. If we are to grow and establish the website futher we may look at upgrading.
Currently the Hubspot support provide a very check turnaround and also manage to solve my problems or answer any questions.
Currently the Hubspot support provide a very check turnaround and also manage to solve my problems or answer any questions.
Every time I contact support, i receive a response very quickly and everyone understands my question regardless of how difficult the problem is. The new online support inbox is great and allows you to keep track of whats happening and the tickets you have open.
The support people always provide you with documents or help guides which are useful to go back to
The support people always provide you with documents or help guides which are useful to go back to
Using HubSpot
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using | Lots to learn |
- creating pages
- managing contacts
- social media
- emailing
- using tables and designing them