My Marketing Happy Place
December 10, 2015

My Marketing Happy Place

Kristen E. Jones | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with HubSpot

We use HubSpot to manage our marketing and social media efforts: Emails, Blog, and social sharing (Twitter, LinkedIn). Our website is hosted on HubSpot as well.
  • Integrating what is posted on our blog with social sharing.
  • Integrating activity with Salesforce.
  • Making updates and additions to our website.
  • I've had some glitches using the updated editors and have had to go back to the former version to do what I needed to do.
  • Increased employee efficiency
  • Ability to easily share across multiple social outlets
  • Great management of marketing efforts
I did a full training on HootSuite and found it much more confusing and the learning curve much steeper that HubSpot.
Any organization that has a website and is on social media should be on HubSpot!

HubSpot Marketing Hub Feature Ratings

WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
Not Rated
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
Not Rated
Lead nurturing
Not Rated
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
10
Social profile integration
10
Dashboards
10
Standard reports
10
Custom reports
Not Rated
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
8
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

Using HubSpot

4 - Sales and Marketing
  • Website hosting, editing
  • Email
  • Blogging
  • News/Events
  • Lead tracking
  • More social usage
  • Taking advantage of analytics
We love it and it works well for us.

HubSpot Support

I've contacted support a few times and they have always exceeded my expectations and been super helpful.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We were having some issues with Salesforce integration and HubSpot went above and beyond to try and figure out why it was happening and what to do to fix it.

Using HubSpot

I find HubSpot to be very easy to navigate and use. I was up and running in just a few logins!
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Sending emails
  • Blogging
  • Sending social updates from content posted
  • Some web updates are tricky (anything that is CSS)
Yes - It's ok. I would not really use it.